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The Prince Hakone Ashinoko
forumWhat families say
Rakuten Travel rating 4.63 out of 5 (1,389 reviews). One family reports being offered connecting rooms for a three-generation stay, which suggests attentive service for families with children. Guests also praise the scenery along Lake Ashinoko, the architectural beauty of the lobby and courtyard, and the views from the rooms. On the other hand, some reviews note that the dinner buffet had somewhat few dishes and that the food felt lukewarm.
Categories
Kids Facilities
Crib and bed guard rentals / children's amenities
Crib and bed guard rentals / children's amenities
- paymentsPrice:Free for guests
Cribs (110 x 75 cm) intended for infants age 0 and bed guards are available to borrow free of charge, with a reservation. Children's loungewear (110 cm), slippers and a toothbrush are also provided.
- •Cribs and bed guards require a reservation and are limited in number
- •Cribs are intended for infants age 0 and cannot be used by children who pull themselves up to stand
- •Cribs cannot be set up in the Double Room because of the space available
Kids' menus
Kids' menus
The restaurants offer kids' menus, and children age 4 and over are charged a children's rate. The French restaurant Le Trianon may be used only by children age 10 and over who are able to manage table manners.
- •Le Trianon may be used only by children age 10 and over who are able to manage table manners
- •Food allergy accommodation covers 8 items only and requires advance notice
Overview
The Prince Hakone Ashinoko is a lakeside resort on the shore of Lake Ashinoko in Hakone, designed by the architect Togo Murano. Children under 6 co-sleep at no room charge, and cribs and bed guards are available to borrow free of charge with a reservation. The restaurants offer kids' menus, and children age 4 and over are charged a children's rate there. There is also an onsen communal bath looking out over Lake Ashinoko. Room types range from Double Rooms in the main building to Superior Twin Rooms in the annex that sleep up to 4, making the hotel a comfortable base for a family trip.
Rooms
The Double Room in the main building is 28 sq m and has one bed measuring 1,820 mm wide by 2,080 mm long by 530 mm high, for up to 2 guests. Also in the main building, the Forest Twin Room and the Lake View Twin Room are both 38 sq m with two beds measuring 1,420 mm wide by 2,080 mm long by 530 mm high; the Forest Twin sleeps 3 and the Lake View Twin sleeps 2 to 3. The Superior Twin Room in the annex is 40.4 sq m and combines two semi-double beds with two sofa beds to sleep up to 4. Please note that a crib cannot be set up in the Double Room because of the space available.
Dining
The restaurants offer kids' menus, and children age 4 and over are charged a children's rate, making it easier to dine as a family. For breakfast you can choose between a Western breakfast at Lakeside Grill (no reservation needed) and a Japanese set meal at Nadaman Gaden (no reservation needed). The French restaurant Le Trianon requires a reservation, and children may dine there only if they are age 10 or over and able to manage table manners. Food allergy accommodation is limited to 8 items - shrimp, crab, walnut, wheat, buckwheat, egg, milk and peanut - and requires advance notice.
Baths and Onsen
Takogawa Onsen Hakone Kohan no Yu, reserved for staying guests, is on the first floor of the annex and has an indoor bath along with a mist sauna and a cold-water bath. It is open from 6:00 to 10:30 a.m. and from 1:00 to 11:00 p.m., and is closed from 10:30 a.m. to 1:00 p.m. for cleaning. Children wearing diapers are asked to refrain from bathing. In line with Ministry of Health, Labour and Welfare guidelines, mixed bathing is not permitted for children age 7 and over. The spring water is a sulfate and chloride spring.
Family-Friendly Features
Children under 6 co-sleep at no room charge. Co-sleeping is not accepted for children age 6 and over, who must be counted among the paying guests at the same rate as adults; there is no children's accommodation rate. Cribs (110 x 75 cm) and bed guards are available to borrow free of charge, both with a reservation. Cribs are limited in number, are intended for infants age 0, and cannot be used by children who pull themselves up to stand. They also cannot be set up in the Double Room because of the space available. Children's amenities include a 110 cm loungewear set, slippers and a toothbrush.
Access
A free shuttle bus from the West Exit of Odawara Station takes about 45 minutes and requires a reservation. From Hakone-Yumoto Station it is about 65 minutes by Izuhakone Bus, and a loop bus is also available from Motohakone. Outdoor parking has space for 282 cars and is free for staying guests, with no advance request required. Snow is possible from December through March. Check-in is from 3 p.m. to 11 p.m., and checkout is at 11 a.m.
Access & Information
| location_onAddress | 144 Motohakone, Hakone-machi, Ashigarashimo-gun, Kanagawa 250-0592 |
|---|---|
| directions_carAccess | About 45 minutes by free shuttle bus from the West Exit of Odawara Station (scheduled service, reservation required), or about 65 minutes by Izuhakone Bus from Hakone-Yumoto Station; a loop bus is also available from Motohakone. |
| trainNearest station | Odawara Station / Hakone-Yumoto Station |
| local_parkingParking | Available: outdoor parking for 282 cars, free for staying guests with no reservation required. Note that snow is possible from December through March. |
| callPhone | +81-460-83-1111 |
| paymentsCards | VISA, JCB, American Express, Diners Club, UC, DC, NICOS, Mastercard, Saison, JAL |
| languageOfficial site | https://www.princehotels.co.jp/the_prince_hakone/open_in_new |
Reference price as of August 28, 2026 (stay date 2026-09-19). Please check the booking site for actual rates.
Frequently Asked Questions
How much do children pay to stay at The Prince Hakone Ashinoko?
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Children under 6 co-sleep at no room charge, but a charge applies if a bed is needed. Children ages 6 to 12 pay the same rate as adults and must be counted among the paying guests; there is no children's accommodation rate.
Can we borrow a crib or a bed guard?
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Yes. Cribs (110 x 75 cm) and bed guards are available to borrow free of charge, both with a reservation. Cribs are limited in number, are intended for infants age 0, cannot be used by children who pull themselves up to stand, and cannot be set up in the Double Room because of the space available.
Can children who are still in diapers use the communal bath?
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No. For hygiene reasons, children wearing diapers are asked to refrain from bathing. Mixed bathing is also not permitted for children age 7 and over, in line with Ministry of Health, Labour and Welfare guidelines. The communal bath, Takogawa Onsen Hakone Kohan no Yu, is reserved for staying guests and is open from 6:00 to 10:30 a.m. and from 1:00 to 11:00 p.m.
Are there kids' menus, and can children dine at any of the restaurants?
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Kids' menus are available depending on the restaurant, and children age 4 and over are charged a children's rate. The French restaurant Le Trianon requires a reservation and may be used only by children age 10 and over who are able to manage table manners. Food allergy accommodation covers 8 items - shrimp, crab, walnut, wheat, buckwheat, egg, milk and peanut - and requires advance notice.
How do we get to the hotel from Odawara Station or Hakone-Yumoto Station?
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A free shuttle bus runs from the West Exit of Odawara Station and takes about 45 minutes; it runs on a set schedule and requires a reservation. From Hakone-Yumoto Station it is about 65 minutes by Izuhakone Bus, and a loop bus is also available from Motohakone.
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Information on this page was compiled by directly consulting Official website, Rakuten Travel, Ikyu.com (a Japanese booking site), Jalan (last verified: August 2026). Prices, availability and seasonal operations change — please check each booking site for the latest information.
We take care to keep information accurate, but always confirm the latest details on the hotel's official site and booking sites before you book or visit.