Reference price as of October 12, 2026 (stay 2026-11-07). US$ is an approximate conversion from yen. Check the booking site for actual rates.
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forumWhat families say
Rakuten Travel rating 4.55 out of 5 (6,588 reviews). Many guests praise the staff's careful, welcoming service, and satisfaction with the food is high as well, including the creative kaiseki cuisine and the afternoon-tea-style desserts. Some also report that ReFa shower heads are available in the communal bath and that they could bathe at their own pace without crowds. On the other hand, some note that the road up to the hotel is narrow, sloping and hard to find.
Kids Facilities
Children's meal and bedding plans
Children's meal and bedding plans
Children can be registered in one of several ways: the 70% rate (meals and bedding, with a dinner course similar to the adults'), the 50% rate (meals and bedding, with a kids' meal at dinner), meals only, futon bedding only, or neither meals nor futon bedding.
- •If you register for meals only, no bedding is provided (a charge applies if bedding is used).
Categories
Overview
Hotel Mayu-no-Tsuki is a soothing inn in Hakone-Yumoto Onsen that is welcoming to women. It has 38 rooms in all, in Western-style, Japanese-style tatami and Japanese-Western layouts. The top-floor Superior Rooms have either a bath with a view or an Oribe-yaki ceramic bath, and the Suite Room and the Queens Room have baths made entirely of hinoki cypress. Children's meals and bedding can be chosen in detail, with 70% and 50% rate options, but children who are not yet out of diapers are asked to refrain from using the communal bath, and the in-room baths are not onsen.
Rooms
There are 38 rooms in all, in six types across Western-style, Japanese-style tatami and Japanese-Western layouts. Every room is non-smoking. You can pick a type to match your group size, such as the 14-tatami Japanese-style tatami room made up of two connecting rooms, for 1 to 5 guests, or the 47 sq m Japanese-Western room made up of a Western-style area and an 8-tatami Japanese-style area, which has a bath made entirely of hinoki cypress and takes 1 to 5 guests. Special Room A, a 90 sq m Japanese-Western room for 2 to 5 guests, has a semi-open-air bath fed with onsen water, and dinner can be served in the room. The special room Kurakake is a 92 sq m Japanese-Western room for 2 to 5 guests with an open-air bath flowing straight from the source, with added water and recirculation also used; it has two king-size beds, futon bedding can be laid out in the Japanese-style tatami area according to the number of guests, and dinner is served in the room as well. The top-floor Superior Rooms have either a bath with a view or an Oribe-yaki ceramic bath, and the Suite Room and the Queens Room have baths made entirely of hinoki cypress, though the baths in these rooms are not onsen.
Dining
Dinner is served in two fixed seatings, at 5:30 p.m. and 7:45 p.m., with the venue open from 5:30 p.m. to 9:30 p.m. The menu is a creative one based on Japanese cuisine, with dishes that change from season to season. Breakfast is a Japanese and Western buffet served from 7 a.m. to 9:30 a.m. Children's meals depend on how the child is registered: on the 70% rate they receive a course meal similar to the adults', and on the 50% rate a kids' meal. For food dislikes and allergies, an additional charge may apply depending on what is requested, and requests may not be able to be accommodated on the day.
Baths
Alongside the indoor communal baths, which are separate for men and women, there are open-air baths laid out in the style of a Japanese garden, Miraku no Yu and Kiraku no Yu; the two swap between men and women in the morning and the evening. Miraku no Yu has an open-air whirlpool bath, and there is an indoor sauna next to the communal bath. The spring water is a weakly alkaline simple spring. Children who are not yet out of diapers are asked to refrain from using the communal bath.
Family-Friendly Features
Children can be registered in one of several ways: the 70% rate (meals and bedding, with a dinner course similar to the adults'), the 50% rate (meals and bedding, with a kids' meal at dinner), meals only, futon bedding only, or neither meals nor futon bedding. Children who are not yet out of diapers are asked to refrain from using the communal bath. The lounge corner keeps picture books for children alongside the newspapers.
Access
The inn is about 3 minutes by taxi from Hakone-Yumoto Station, or 10 minutes on foot. There is also a Hakone-machi shuttle minibus circling Yumoto Onsen, at 200 yen per person, running from 8:51 a.m. to 4:15 p.m. with departures at 15 and 45 minutes past each hour. Guests arriving by car are welcome, and parking is free. It is about 1 hour 45 minutes from Shinjuku Station on the Odakyu Romancecar, and about 1 hour from Tokyo Station by Shinkansen via Odawara.
Access & Information
| location_onAddress | 468-1 Yumoto, Hakone-machi, Ashigarashimo-gun, Kanagawa 250-0311 |
|---|---|
| directions_carAccess | A 10-minute walk from Hakone-Yumoto Station. By car, 2 km from the Hakoneguchi IC on the Odawara-Atsugi Road. |
| trainNearest station | Hakone-Yumoto Station |
| local_parkingParking | Free parking is available for 25 cars, on a first-come, first-served basis. |
| callPhone | +81-460-85-5748 |
| paymentsCards | VISA, JCB, American Express, Diners Club, UC, DC, NICOS, OMC, Bank Card, UFJ Card, Mastercard, Saison, CF, Rakuten Card |
| languageOfficial site | https://www.shougetsu.co.jp/open_in_new |
Map
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Reference price as of October 12, 2026 (stay 2026-11-07). US$ is an approximate conversion from yen. Check the booking site for actual rates.
Frequently Asked Questions
What ages is Hotel Mayu-no-Tsuki best suited to?
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It has facilities that work especially well for babies and toddlers (ages 0 to 2) and children aged 3 and over. There is no age limit, and families with children of any age can stay.
Is there parking at Hotel Mayu-no-Tsuki?
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Parking: Free parking is available for 25 cars, on a first-come, first-served basis.
How do you get to Hotel Mayu-no-Tsuki?
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A 10-minute walk from Hakone-Yumoto Station. By car, 2 km from the Hakoneguchi IC on the Odawara-Atsugi Road.
Can a child who is not yet out of diapers use the baths?
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Unfortunately not. Children who are not yet out of diapers (not yet toilet-trained) are asked to refrain from bathing.
What time can we check in?
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Check-in is from 3 p.m. to midnight, and checkout is at 11 a.m. Times may differ depending on the accommodation plan.
How are children's rates decided?
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The 70% rate includes bedding and a course meal similar to the adults', and the 50% rate includes bedding and a kids' meal. There are also options for meals only, futon bedding only, and neither meals nor bedding.
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Information on this page was compiled by directly consulting Official website, Rakuten Travel (last verified: August 2026). Prices, availability and seasonal operations change. Please check each booking site for the latest information.
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