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Hakone Tenseien
forumWhat families say
Families praise the rooftop Sky Grand Open-Air Bath and the spacious communal baths for family bath-hopping, and the Tamadare Falls on the grounds are also well received. Guests also mention the easy access from Hakone-Yumoto Station, and many use the inn as a base for family trips around Hakone. Rakuten Travel rating: 4.18 out of 5 (3,994 reviews).
Categories
Kids Facilities
Bed guard rental
Bed guard rental
Bed guards are available to borrow for children who are co-sleeping. The eligible age starts at 18 months, and depending on the room type, the beds may also be set up pushed together. This is not available in some rooms with open-air baths because the beds are fixed.
- •The eligible age starts at 18 months; bed guards are not installed for children under 18 months to help prevent accidents.
- •Bed guards are not available in some rooms with open-air baths because the beds are fixed.
- •If you would like one, please call the hotel in advance after completing your reservation.
Private-hire baths
Private-hire baths
There are 12 private-hire baths in total, and children who are not yet out of diapers can bathe with their families. Children who are not yet out of diapers are asked not to use the communal bath, but may use a private-hire bath.
- •Children who are not yet out of diapers cannot use the communal bath, but may use a private-hire bath.
- •The charge is JPY 2,200 for 1 hour.
- •Reservations are accepted at the front desk on the day of use.
Overview
This 198-room accommodation is located in Hakone-Yumoto Onsen. With 4 natural spring sources on the property, guests can enjoy the hotel's own onsen in the rooftop Sky Grand Open-Air Bath, communal baths, and private-hire baths. Co-sleeping is available for up to 1 child who has not yet started elementary school per set of bedding, and bed guards are available to borrow for children ages 18 months and up. Children who are not yet out of diapers are asked not to use the communal bath, but may use a private-hire bath.
Rooms
Room options include Japanese-Western rooms (44 sq m, a 6-tatami Japanese-style room plus a Western-style twin room, capacity 2-5), Western-style twin rooms (22 sq m, capacity 1-2), and 7.5-tatami Japanese-style rooms (capacity 1-3). Japanese-Western rooms have 2 Simmons beds (105 cm wide × 200 cm long × 50 cm high) and up to 3 futon bedding sets, accommodating family stays. Co-sleeping is available for up to 1 child who has not yet started elementary school per set of bedding. Depending on the room type, bed guards or a setup with the beds pushed together may be available; the eligible age starts at 18 months. Bed guards are not installed for children under 18 months to help prevent accidents. Some rooms with open-air baths have fixed beds, so bed guards or a setup with the beds pushed together are not available. A facility-use fee applies to children ages 3 and over even when co-sleeping.
Dining
Dinner and breakfast are both served buffet-style at the Takimitei restaurant, with a Japanese, Western and Chinese spread (or Japanese and Western) (dinner 5:30 p.m.-8:00 p.m., breakfast 7:00 a.m.-9:00 a.m.). Depending on how busy it is, the schedule may change or service may be divided into 2 or 3 seating periods. If arrival is after 6:00 p.m., dinner time may be shorter or dinner may not be served. When a room has at least 2 adults, children are charged as follows: elementary school-age children, 70% of the adult rate; children under school age with their own bedding, 50%; and children under school age sharing existing bedding, JPY 5,500 including tax. When 1 adult and 1 child stay together, the child is charged the adult rate.
Baths and Onsen
The property has 4 natural spring sources and its own natural hot spring welling up on site. The spring water is an alkaline simple spring (weakly alkaline). The rooftop has a 17-meter-long Sky Grand Open-Air Bath. There is 1 communal bath each for men and women, with both indoor and open-air baths. There are also 12 private-hire baths in total (JPY 2,200 for 1 hour). Private-hire baths can be reserved at the front desk on the day of use. Children who are not yet out of diapers are asked not to use the communal bath, but may use a private-hire bath. Children in elementary school or older, or children at least 120 cm tall, must use the communal bath for their own gender — boys the men's bath, girls the women's. Adults ages 13 and over are charged an additional onsen tax of JPY 150 per night.
Family-Friendly Features
Co-sleeping is available for up to 1 child who has not yet started elementary school per set of bedding. Bed guards for children ages 18 months and up can be rented, and a setup with the beds pushed together may also be available. Children who are not yet out of diapers cannot use the communal bath, but can use a private-hire bath, making it an option for family bathing. Guests go barefoot inside the building (socks are fine); there is no mention of slippers being provided. If a minor under 18 stays with someone other than a parent or legal guardian, a consent form is required. Groups made up only of children in junior high school or younger cannot stay.
Access
Hakone Tenseien is a 15-minute walk from Hakone-Yumoto Station. It is also a 5-minute ride on the local ryokan association's shuttle bus (JPY 200), taking Course A bound for Taki-dori. The parking area has space for 170 cars and is available to staying guests free of charge from 3:00 p.m. until checkout.
Access & Information
| location_onAddress | 682 Yumoto, Hakone-machi, Ashigarashimo-gun, Kanagawa 250-0311 |
|---|---|
| directions_carAccess | The hotel is within walking distance of Hakone-Yumoto Station on the Hakone Tozan Railway, and a shuttle is also available; please check the details with the hotel. |
| trainNearest station | Hakone-Yumoto Station |
| local_parkingParking | Parking is available. |
| callPhone | +81-460-83-8511 |
| paymentsCards | VISA, JCB, American Express, Diners Club, NICOS, UFJ Card, Mastercard |
| languageOfficial site | https://www.tenseien.co.jp/open_in_new |
Reference price as of August 8, 2026 (stay date 2026-08-29). Please check the booking site for actual rates.
Frequently Asked Questions
Can children stay while co-sleeping, and are bed guards available?
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Co-sleeping is available for up to 1 child who has not yet started elementary school per set of bedding. Bed guards are available to borrow for children ages 18 months and up, and depending on the room type, the beds may be set up pushed together. Some rooms with open-air baths have fixed beds and cannot accommodate these arrangements.
Can children who are not yet out of diapers use the baths?
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Children who are not yet out of diapers are asked not to use the communal bath, but may use a private-hire bath. There are 12 private-hire baths, charged at JPY 2,200 for 1 hour.
What are the child rates?
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When a room has at least 2 adults, elementary school-age children are charged 70% of the adult rate, children under school age with bedding are charged 50%, and children under school age sharing existing bedding are charged JPY 5,500 including tax. When 1 adult and 1 child stay together, the child is charged the adult rate.
How long does it take to reach Hakone Tenseien from Hakone-Yumoto Station?
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It is a 15-minute walk from Hakone-Yumoto Station. The Ryokan Cooperative Association shuttle bus takes 5 minutes on Course A bound for Taki-dori and costs JPY 200.
Can minors stay without a parent or legal guardian?
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If a minor under 18 stays with someone other than a parent or legal guardian, a consent form is required. Groups made up only of children in junior high school or younger cannot stay.
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Information on this page was compiled by directly consulting Official website, Rakuten Travel, Ikyu.com, Jalan (last verified: August 2026). Prices, availability and seasonal operations change — please check each booking site for the latest information.
We take care to keep information accurate, but always confirm the latest details on the hotel's official site and booking sites before you book or visit.