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Highland Resort Hotel & Spa
forumWhat families say
Families praise the Mt. Fuji-view rooms and themed character rooms, the hotel's closeness to Fuji-Q Highland, and Fujiyama Onsen, giving this hotel high satisfaction among families with kids (Rakuten Travel: 4.49 out of 5, 1,146 reviews).
Categories
Kids Facilities
Themed Character Rooms
Themed Character Rooms
The hotel offers many themed rooms popular with kids: the Thomas Room, immersed in the world of Thomas & Friends (10 rooms total, 40-72 sq m), the NARUTO Room (72 sq m), the Lisa and Gaspard Room (60 sq m), and the Fujikyu Railway Room (36 sq m) - all sized for family stays.
- •Room types and capacity vary by plan; early booking is recommended due to popularity
Fujiyama Onsen (free for hotel guests)
Fujiyama Onsen (free for hotel guests)
A day-use hot spring next to the hotel. Its five types of indoor baths - a granite communal bath, a high-concentration carbonated bath, a vanadium bath that changes daily, a jet bath and reclining bath, and a cold bath - are joined by an open-air bath using Hayakawa stone and an automatic löyly sauna using Mt. Fuji lava rock. The highlight is the purely Japanese-style bathing hall, 12 meters high and over 100 tsubo (about 330 sq m). The water is a sodium bicarbonate spring.
- •Children not yet toilet-trained may only use the baby bath in the changing room; please refrain from entering the tubs
- •Guests with tattoos (including fashion tattoos, one-point tattoos, or stickers) or who are visibly intoxicated may not bathe
- •Hotel guests may use the bath as many times as they like between check-in and check-out, including a morning bath the next day. Loungewear, bath towels, and face towels are available to borrow
- •Fujiyama Onsen also has a scenic private-hire open-air bath reserved for hotel guests (fee applies, advance reservation required)
- •Entry may be restricted during busy periods
Fujiyama Terrace (Buffet Dining)
Fujiyama Terrace (Buffet Dining)
FUJIYAMA TERRACE is an open, airy buffet restaurant on the 4th floor. With views of Mt. Fuji, guests can enjoy a live kitchen where chefs cook right in front of you. The menu features local ingredients and is enjoyable for the whole family.
- •The dinner buffet offers about 60 dishes; content and hours vary by plan
- •The dinner buffet and breakfast buffet do not accommodate food allergies.
Crib
Crib
Cribs are available. Since it does not attach to the wall, a bed guard is available to borrow.
- •Cribs are only available in Superior Twin and Deluxe Twin rooms.
おむつ着用児の入浴対応
おむつ着用児の入浴対応
- calendar_monthSeason:Seasonal
おむつを着用した乳幼児は、大浴場のうちバナジウム風呂とベビーバスに限って利用できます。ただし温泉施設は地震の影響で当面休館中のため、現在は利用できません。
Overview
The official hotel of Fuji-Q Highland, with themed rooms inspired by Thomas & Friends, NARUTO, Lisa and Gaspard, and the Fujikyu Railway - a great match for family stays with kids. Guests can use the neighboring day-use hot spring, Fujiyama Onsen, for free, with five types of indoor baths plus an open-air bath and sauna. There is also a nursing room on the lobby floor. Just 1 minute from the Kawaguchiko or Fujiyoshida IC.
Opened in 1986, this is the official hotel adjacent to Fuji-Q Highland. Rooms include Standard, Casual, and Grand Executive categories with Mt. Fuji or amusement-park views, plus themed character rooms popular with kids. The Thomas Room (10 rooms total, capacity 1-5, 40-72 sq m), the NARUTO Room (capacity 2-6, 72 sq m), the Lisa and Gaspard Room (capacity 1-5, 60 sq m), and the Fujikyu Railway Room (capacity 1-3, 36 sq m) all offer enough space for families or groups to enjoy.
Baths and Onsen
For bathing, guests staying at the hotel can use the neighboring day-use hot spring, Fujiyama Onsen, next to the hotel. Modeled on an important cultural property building from Hida-Takayama, the purely Japanese-style bathing hall is 12 meters high and covers over 100 tsubo (about 330 sq m). It has five types of indoor baths - a granite communal bath, a high-concentration carbonated bath, a vanadium bath that changes daily, a jet bath and reclining bath, and a cold bath - plus an open-air bath using green Hayakawa stone, and an automatic löyly sauna incorporating Mt. Fuji lava rock. The water is a sodium bicarbonate spring.
Baby and Kids Services
The 1st-floor lobby area has a nursing room, so families with babies can stay with more peace of mind. The souvenir shop FUJIYAMA BAZAAR is an unstaffed store open 24 hours. CONIFER FOREST GYM, an 8-minute walk from the hotel, is also available exclusively to hotel guests (advance reservation required). It is about 1 minute by car from the Kawaguchiko or Fujiyoshida IC, and a shuttle runs from Fujisan Station or Fuji-Q Highland Station (advance contact required). Restaurants and banquet halls can accommodate food allergies. Please contact the reservation center if you have a request.
Access & Information
| location_onAddress | 5-6-1 Shin-Nishihara, Fujiyoshida-shi, Yamanashi 403-0017 |
|---|---|
| directions_carAccess | By car: about 1 minute from the Kawaguchiko IC or Fujiyoshida IC. By train: a hotel shuttle runs from Fujisan Station or Fuji-Q Highland Station (advance contact required). By bus: get off right in front of the hotel. |
| trainNearest station | Fuji-Q Highland Station |
| local_parkingParking | Available, 180 spaces, free, no reservation required. |
| callPhone | +81-555-22-1000 |
| paymentsCards | VISA, JCB, American Express, Diners Club, UC, DC, NICOS, Mastercard |
| languageOfficial site | https://www.highlandresort.co.jp/open_in_new |
Reference price as of August 28, 2026 (stay date 2026-09-19). Please check the booking site for actual rates.
Frequently Asked Questions
Are cribs available at Highland Resort Hotel & Spa?
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Yes. A free crib is available, but only in Superior Twin and Deluxe Twin rooms - please check when you book. A bed guard can also be borrowed, since the beds are not fixed against the wall.
Can babies and toddlers use Fujiyama Onsen?
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The hotel's information is inconsistent on this point: one notice says children in diapers may use only the baby bath in the changing room and should not enter any tub, while another says they may use the vanadium bath and the baby bath. Please confirm with the hotel before your stay. Guests with tattoos or who are visibly intoxicated cannot bathe.
Is there a children's menu, and can the restaurant handle food allergies?
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Yes to both. The hotel offers a children's menu, and the restaurant and banquet halls can accommodate food allergies - contact the reservations center in advance with your request.
How do you get to the hotel, and is there a shuttle?
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By car it is about 1 minute from the Kawaguchiko or Fujiyoshida IC, with 180 free parking spaces (no reservation needed). By train, a hotel shuttle runs from Fujisan Station or Fuji-Q Highland Station, but you need to contact the hotel in advance. Buses stop right in front of the hotel.
What themed character rooms does the hotel have?
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The hotel offers several themed rooms popular with kids: the Thomas Room (10 rooms, 40-72 sq m), the NARUTO Room (72 sq m), the Lisa and Gaspard Room (60 sq m), and the Fujikyu Railway Room (36 sq m). Room types and capacity vary by plan, so early booking is recommended.
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Information on this page was compiled by directly consulting Official website, Rakuten Travel, Ikyu.com (English), Jalan (last verified: August 2026). Prices, availability and seasonal operations change — please check each booking site for the latest information.
We take care to keep information accurate, but always confirm the latest details on the hotel's official site and booking sites before you book or visit.