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Kids Stay
From about US$969/ per night (2 adults, ¥153,410)

Reference price as of October 12, 2026 (stay 2026-11-07). US$ is an approximate conversion from yen. Check the booking site for actual rates.

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forumWhat families say

Families with babies praise the comfort that comes with having the place to themselves: "We stayed with a 0-year-old and a 4-year-old, and it was a big help to be able to borrow the cushion mat, baby chair and baby bath," "There was a free crib to borrow and a mattress, so the adults could take their time over a meal while the children played on the tatami area," and "The bath was big enough for the whole family to get in together."

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Kids Facilities

Spring-water bath and mist sauna (private-hire for one group per day)

Indoor

The semi-open-air spring-water bath, fed by spring water from the northern foot of Mount Fuji, and the mist sauna with its high-density steam can be used at any time during your stay. Since the property takes only one group a day, the whole family can bathe together at an easy pace, and families with small children can relax without worrying about other guests.

Well-stocked kitchen and cooking experience

A spacious kitchen with a wide range of seasonings and cookware including frying pans, pots, a convection microwave oven, a low-temperature cooker, a rice cooker and a steamer basket. The balcony also has an electric BBQ grill, so the family can enjoy cooking together. Menus using locally sourced ingredients and a private-chef dinner plan can also be chosen.

Baby equipment available to borrow

For families traveling with a baby, a free crib is available along with a baby chair, baby bath, mattress and foldable cushion mat to borrow.

Categories

Overview

hotel norm. ao is a private resort hotel wrapped in the lake and forest of Okukawaguchiko, welcoming just one group per day. The semi-open-air spring-water bath, fed by spring water from the northern foot of Mount Fuji, and the mist sauna can be used at any time during your stay, for a wellness stay that soothes body and mind while you gaze out at the botanicals. A spacious kitchen stocked with a wide range of seasonings and cookware is another draw, letting the family cook together. Children of any age can stay, and a free crib is available along with a baby chair and baby bath to borrow, making this a private retreat that families with a baby can book with peace of mind.

A private resort in Okukawaguchiko, one group per day

hotel norm. ao stands in the quiet surroundings of Okukawaguchiko, encircled by the lake and the forest, and takes just one group per day as a private resort hotel. Built around themes of wellness and retreat, it has a semi-open-air bath lush with green botanicals along with a tea room and garden with a Japanese feel, and the care given to every detail of the architecture and interiors makes for time well away from the everyday. Children of any age can stay, so it is a private villa that welcomes families traveling with a baby.

Spring-water bath and mist sauna

The bath uses spring water from the northern foot of Mount Fuji and can be used at any time you like during your stay. The semi-open-air bath is a comfortable place to soak while looking out at the botanicals, and the mist sauna, filled with high-density steam, warms you from the core. Because the property is booked by only one group a day, the whole family can bathe together at an easy pace, and families with small children can enjoy it without worrying about other guests. Wellness items such as a yomogi-mushi (mugwort steam therapy) set are also provided.

A cooking experience in the well-stocked kitchen

The spacious kitchen holds a wide range of seasonings, including shoyu koji, shio koji and various spices, together with a full set of cookware: frying pans, pots, a convection microwave oven, a low-temperature cooker, a rice cooker and a steamer basket. The balcony has an electric BBQ grill as well. You can enjoy a special cooking experience, preparing seasonal ingredients right there. Craft beer poured from the tap is offered as an inclusive service. Menus using locally sourced ingredients and a dinner plan with live cooking by a private chef are also available.

Tea room and spaces to relax

In the tea room you can enjoy herbal tea or matcha while taking in the beautiful garden. Tea made with fresh herbs picked from the herb garden is a particular treat. The guest room has a 100-inch projector for watching streaming services such as NETFLIX, Amazon PRIME and Disney+ on the big screen, and a game console can be connected too. The master bedroom looks out over a 180-degree panoramic lake view of Kawaguchiko.

Equipment that helps with young children

Alongside a free crib (for ages 0 to 3, available at any time), a baby chair, baby bath, mattress and foldable cushion mat are available to borrow, all well received by families traveling with a baby. It is a good idea to contact the property in advance about the items you would like to use.

Access

About 10 minutes by car from Kawaguchiko Station, and about 15 minutes from the Kawaguchiko IC on the Chuo Expressway. If you come by train or highway bus, you can use the shuttle service between Kawaguchiko Station and the property. Parking is two free spaces on the property and three more nearby. The building is entirely non-smoking, with smoking allowed on the balcony and outdoors, and up to 3 toy dogs weighing less than 5 kg may come along. In-person check-in is from 3 p.m. to 6 p.m., and the final checkout is at 11 a.m.

Access & Information

location_onAddress2108 Nagahama, Fujikawaguchiko-cho, Minamitsuru-gun, Yamanashi 401-0331
directions_carAccessAbout 10 minutes by car from Kawaguchiko Station, and about 15 minutes from the Kawaguchiko IC on the Chuo Expressway. If you are arriving by train or highway bus, a shuttle service runs between Kawaguchiko Station and the property.
trainNearest stationKawaguchiko Station
local_parkingParkingTwo free spaces on the property, plus three more nearby.
callPhone+81-555-25-6197
paymentsCardsVISA, JCB, American Express, Diners Club, UC, DC, NICOS, Mastercard, Discover, Rakuten Card
languageOfficial sitehttps://www.hotel-normao.com/open_in_new

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From about US$969/ per night (2 adults, ¥153,410)

Reference price as of October 12, 2026 (stay 2026-11-07). US$ is an approximate conversion from yen. Check the booking site for actual rates.

Check rates & availability

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Per night, 2 adultsUS$969+As of October 12, 2026
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Frequently Asked Questions

What ages is hotel norm. ao best suited to?

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It has facilities that work especially well for babies and toddlers (ages 0 to 2) and children aged 3 and over. There is no age limit, and families with children of any age can stay.

Does hotel norm. ao have baby beds?

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Baby beds are available to rent. See the Kids Facilities section on this page for details.

Is there parking at hotel norm. ao?

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Parking: Two free spaces on the property, plus three more nearby.

How do you get to hotel norm. ao?

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About 10 minutes by car from Kawaguchiko Station, and about 15 minutes from the Kawaguchiko IC on the Chuo Expressway. If you are arriving by train or highway bus, a shuttle service runs between Kawaguchiko Station and the property.

What are the rates and meals if we stay with an elementary school child or a baby?

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Co-sleeping is free of charge for children who have not yet started elementary school, and children aged 5 and under stay free of charge and are not counted in the number of guests. Elementary school children aged 6 to 12 pay 70% of the adult rate. Meals for children can be selected from the options on the booking screen.

Can a child who is not yet out of diapers use the bath?

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Children who are not yet out of diapers are asked to refrain from getting into the tub. A baby bath is available, and you need to contact the property in advance if you would like to use it.

Can we stay with a dog or another pet?

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Up to 3 toy dogs weighing less than 5 kg may come with you. You can spend time with your dog in the room, and amenities for dogs are provided as well.

Can we bring our own food or cook for ourselves?

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Yes. Basic seasonings and cookware, an oven, a teppanyaki grill and the electric BBQ grill on the balcony are all provided, so self-catering is possible. Tableware such as small plates and forks is also provided for the number of guests.

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Guests

Information on this page was compiled by directly consulting Official website, Rakuten Travel, Ikyu.com (English) (last verified: August 2026). Prices, availability and seasonal operations change. Please check each booking site for the latest information.

We take care to keep information accurate, but always confirm the latest details on the hotel's official site and booking sites before you book or visit.

For the people who run this property: corrections and updates go through For Hotels & Partners, and the "Listed on Kids Stay" badge for your website is on Listing badge. Both are free.