Reference price as of September 4, 2026 (stay 2026-09-26). US$ is an approximate conversion from yen. Check the booking site for actual rates.
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forumWhat families say
Rakuten Travel rating 4.4 out of 5 (1,718 reviews). Guests praise it as an easy hotel to stay at with children, noting that staff spoke kindly to fussy children. Some report that they could book table tennis at check-in and borrow toys to use in the room, which their children loved. Others say their children enjoyed the in-room open-air bath and the hot springs at the communal bath and Yu-no-Sato so much that they wanted to get in again and again. On the other hand, some guests point out that the air conditioning inside the building can be too cold.
Kids Facilities
Rental items for babies and children
Rental items for babies and children
A crib (mattress type, for children up to 70 cm tall, 1,100 yen) and an adult-size futon (3,300 yen) can be rented. Neither is available in the Main Building Western-style rooms or the Senyu Western-style rooms. Also available are a diaper bin, a bed-wetting sheet, a kettle with temperature control (which is not a formula-preparation pot), baby bath goods, a baby bath chair (for rooms with an open-air bath only), and a children's toilet-training seat and low child's chair (for ages 7 months to under 36 months). Numbers are limited, so after booking online you need to inquire in advance by phone or email.
- •The crib and futon are not available in the Main Building Western-style rooms or the Senyu Western-style rooms.
- •A baby bath and a baby bath chair cannot be provided at the same time.
Meals for children
Meals for children
White rice, furikake (rice seasoning), dedicated children's tableware and a high chair are provided, a warming service is offered for retort-pouch baby food only, and allergy accommodation is available. The Sky Lounge buffet venue is fully equipped with kids' chairs and high-low reclining baby chairs, so families with children can dine with peace of mind.
Bathing support for babies
Bathing support for babies
- paymentsPrice:Free for guests
The communal baths have free items to borrow, including baby bath chairs, bath goods for young children and baby grooming sets (all-over shampoo, baby lotion, milky lotion, baby wipes and cotton swabs). Children who are not yet out of diapers are asked to refrain from getting into the tubs, but they can use the baby bath in the washing area. A baby bath can also be lent to your room with advance reservation. The group facility Yu-no-Sato Okada has no bathing restrictions, and its women's bath has one baby bed and one baby bath.
- •Children who are not yet out of diapers are asked to refrain from getting into the tubs.
- •Lending a baby bath to your room requires advance reservation.
Summer outdoor pool
Summer outdoor pool
- calendar_monthSeason:Summer only
- paymentsPrice:Free for guests
The outdoor pool is open for the summer season from July 20 to August 31, 2026, from 9 a.m. to 5 p.m., and closes in rainy weather. It is attached to the day-use onsen Yu-no-Sato, in a separate building reached by stepping outside from the hotel's 8th floor and walking about 3 minutes up a slope. Staying guests can use it free of charge, and changing rooms, parasols and a pump for inflatable rings are also lent free of charge. Babies and toddlers may use the pool if they wear a swimsuit over a swim diaper.
- •Swimsuits are neither lent nor sold, so please bring your own.
- •Day-use visitors cannot use the pool.
Baby changing tables
Baby changing tables
Diaper-changing tables are installed in the women's restroom on the 7th-floor venue level, where the Sky Lounge restaurant is, and in the 2nd-floor multipurpose restroom.
Categories
Overview
Hotel Okada is a 122-room hotel in Hakone-Yumoto Onsen, where five springs produce 270 liters of natural hot spring water per minute, feeding a varied round of baths that includes communal baths, open-air baths and a private-hire bath. Most guest rooms are laid with tatami, so you can relax with peace of mind while your baby crawls or rolls over. Children ages 0 to 2 stay free of charge when co-sleeping, items such as cribs and diaper bins are available to borrow, and the buffet venue has kids' chairs, making this an easy place to stay with young children.
Rooms
There are 122 guest rooms, all non-smoking. Standard rooms are Japanese-style tatami rooms or Japanese-Western rooms of 37 sq m, and the upper floors also have 43 sq m rooms; each sleeps 2 to 5 guests. Rooms that sleep up to 10 guests are available as well, which suit families and groups. Rooms with an open-air bath come in two types: Yuan, where dinner is served as in-room dining, and Suisai, where dinner is served in a restaurant. Most rooms are laid with tatami, so you can relax with peace of mind while your baby crawls or rolls over. Check-in is at 3 p.m. and checkout is at 11 a.m.
Dining
For dinner you can choose between the Sky Lounge buffet, which always has more than 30 kinds of Japanese and Western dishes and desserts, and kaiseki (multi-course Japanese dinner) made with seasonal ingredients at the Japanese dining rooms Yamazakura and Hoo. The buffet venue is fully equipped with kids' chairs and high-low reclining baby chairs, so families with children can dine with peace of mind. For children, white rice, furikake (rice seasoning), dedicated tableware and a high chair are provided; a warming service is offered for retort-pouch baby food only, and allergy accommodation is available. Food allergies can be discussed when you book, though for the kaiseki courses the hotel states in English that allergies, vegetarian and religious meals are not catered for; the buffet menu cards label the 8 major allergens. Breakfast is served at the Sky Lounge restaurant from 7 a.m. to 9 a.m., closing at 9:30 a.m., and at the Japanese dining rooms in seatings at 7 a.m., 7:30 a.m., 8 a.m. and 8:30 a.m., also closing at 9:30 a.m.
Baths and Onsen
Five springs at the foot of Mount Yusaka produce 270 liters of natural hot spring water per minute, and the spring water is a weakly alkaline simple onsen. The hotel has 2 communal baths, 2 open-air baths and 1 private-hire bath. The private-hire bath is inside the day-use onsen Yu-no-Sato and costs 1,500 yen for 45 minutes; since there is only one, booking ahead is recommended, and because it is in a separate building it takes about 5 to 8 minutes to get there. The communal baths have free items to borrow, including baby bath chairs, bath goods for young children and baby grooming sets. Children who are not yet out of diapers are asked to refrain from getting into the tubs, but they can use the baby bath in the washing area, and a baby bath can also be lent to your room with advance reservation. Staying guests can use the group facility Yu-no-Sato Okada free of charge throughout their stay - step outside from the hotel's 8th floor and walk about 3 minutes up a slope - and there are no bathing restrictions there, with one baby bed and one baby bath in the women's bath.
Family-Friendly Features
Children ages 0 to 2 can stay free of charge when co-sleeping; a free stay does not include amenities, though a towel set is available for 540 yen and a yukata for 495 yen. Children's rates apply to children of elementary school age and under: 70% of the adult rate when they have the same meals and bedding as an adult, 50% for children from age 3 up to those who have not yet started elementary school when they have a children's meal and children's bedding, and 30% for children under 3 who have either bedding or meals. A crib (for children up to 70 cm tall, 1,100 yen) and an adult-size futon (3,300 yen) can be rented, along with a diaper bin, a bed-wetting sheet and a kettle with temperature control, which is not a formula-preparation pot. Baby changing tables are installed in the women's restroom on the 7th floor, where the Sky Lounge restaurant is, and in the 2nd-floor multipurpose restroom. Baby bottles can be sterilized - just ask the front desk staff. There is also a table tennis corner and a game corner, where parents and children can play together or children can have fun with one another. In summer, from July 20 to August 31, 2026, 9 a.m. to 5 p.m., the outdoor pool attached to Yu-no-Sato, the separate building about a 3-minute walk up the slope from the hotel's 8th floor, is open free of charge for staying guests; babies and toddlers may use it if they wear a swimsuit over a swim diaper. The shuttle bus from Hakone-Yumoto Station is free for children under 6, and 100 yen each way for children ages 6 to under 12.
Access
The hotel is at 191 Yumoto Chaya, Hakone-machi, Ashigarashimo-gun, Kanagawa, about 15 minutes by car from Hakone-Yumoto Station. The Yumoto Onsen-kyo shared bus runs from the station at 15 and 45 minutes past each hour. Parking is free for staying guests, with 80 spaces, and with advance notice you can park from noon on the day of arrival before check-in, and until noon after checkout.
Access & Information
| location_onAddress | 191 Yumoto Chaya, Hakone-machi, Ashigarashimo-gun, Kanagawa 250-0312 |
|---|---|
| directions_carAccess | About a 20-minute walk from Hakone-Yumoto Station; the onsen village's shared bus is also available, for which a fee applies. By car, it is 15 minutes from Hakoneguchi on the Odawara-Atsugi Road via National Route 1. |
| trainNearest station | Hakone-Yumoto Station |
| local_parkingParking | Free parking for 80 cars. Before check-in it can be used from noon, and it is available until noon the next day; if you need it outside your stay, please contact the hotel in advance. |
| callPhone | +81-460-85-6000 |
| paymentsCards | VISA, JCB, American Express, UC, DC, NICOS, UFJ Card, Mastercard, Saison, ORICO, JTB, Rakuten Card |
| languageOfficial site | https://www.hotel-okada.co.jp/open_in_new |
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Reference price as of September 4, 2026 (stay 2026-09-26). US$ is an approximate conversion from yen. Check the booking site for actual rates.
Check rates & availability
Opens the booking site in a new tab.
Frequently Asked Questions
What ages is Hotel Okada best suited to?
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It has facilities that work especially well for babies and toddlers (ages 0 to 2) and children aged 3 and over. There is no age limit, and families with children of any age can stay.
Does Hotel Okada have baby beds?
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Baby beds are available to rent. See the Kids Facilities section on this page for details.
Is there parking at Hotel Okada?
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Parking: Free parking for 80 cars. Before check-in it can be used from noon, and it is available until noon the next day; if you need it outside your stay, please contact the hotel in advance.
How do you get to Hotel Okada?
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About a 20-minute walk from Hakone-Yumoto Station; the onsen village's shared bus is also available, for which a fee applies. By car, it is 15 minutes from Hakoneguchi on the Odawara-Atsugi Road via National Route 1.
Can children who are not yet out of diapers use the communal bath?
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They are asked to refrain from getting into the tubs, but they can use the baby bath set up in the washing area.
Can we bring baby food, and can it be warmed up?
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A warming service is offered for retort-pouch baby food only; just ask the staff in your room or at the dining venue. Allergy accommodation is also available.
How are children's rates set?
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Children's rates apply to children of elementary school age and under. It is 70% of the adult rate when meals and bedding equivalent to an adult's are provided, 50% for children from age 3 up to those who have not yet started elementary school when a children's meal and children's bedding are provided, and 30% for children under 3 when only bedding or only meals are provided. Children under 3 who receive neither bedding nor meals stay free of charge.
Can we borrow a baby bath or a baby chair?
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A baby bath and a baby chair are available to borrow free of charge, but the two cannot be provided at the same time.
Are there diaper-changing tables?
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Baby changing tables are installed in the women's restroom on the 7th floor, where the Sky Lounge restaurant is, and in the 2nd-floor multipurpose restroom.
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Information on this page was compiled by directly consulting Official website, Rakuten Travel, Ikyu.com (English), Jalan (last verified: August 2026). Prices, availability and seasonal operations change. Please check each booking site for the latest information.
We take care to keep information accurate, but always confirm the latest details on the hotel's official site and booking sites before you book or visit.
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