Reference price as of November 5, 2026 (stay 2026-11-28). US$ is an approximate conversion from yen. Check the booking site for actual rates.
This site uses affiliate links; we may earn a commission on bookings.
forumWhat families say
Rakuten Travel rating 3.83 out of 5 (231 reviews). Guests praise both dinner and breakfast as generous meals made with plenty of vegetables, and some reviews mention that families could take their time in the onsen thanks to the private-hire baths. On the other hand, several guests felt the building was old and not thoroughly cleaned, so families who put a priority on cleanliness should take note.
Kids Facilities
Dinner for children of elementary school age and under (Hamburg steak plate)
Dinner for children of elementary school age and under (Hamburg steak plate)
On plans that include dinner, children of elementary school age and under are served a Hamburg steak plate. If you would like your child to have the same meal as the adults, you pay the difference from the adult rate on site. Meals are taken in the dining room, and in-room dining is not available.
- •Applies to plans that include dinner
- •If you would like the same meal as the adults, the difference is paid on site
- •What can be done for allergies must be confirmed with the inn before booking
Private-hire onsen (view bath and indoor onsen baths)
Private-hire onsen (view bath and indoor onsen baths)
- paymentsPrice:Free for guests
The one view bath and the two indoor onsen baths are all private-hire, so your family can bathe on its own. Reservations are not accepted: check the vacancy indicator on each floor, and if a bath is free you can use it free of charge. Because the sulfur spring water is strong, guests are advised to bathe in several short sessions.
- •Onsen reservations are not accepted
- •Check availability on the indicator on each floor
- •Guests are advised not to soak for a long time at once but to take several short baths
- •One of the indoor baths may be closed for various reasons
- •Whether children in diapers can bathe is not stated, so please confirm with the inn
Overview
Hakone Elegance is a small onsen inn with 11 rooms, overlooking Lake Ashi. Its sulfur spring onsen is offered in one view bath and two indoor onsen baths, and all of them are private-hire, so your family can bathe on its own without worrying about other guests. For families of up to 4, there is the Triple Extra Room, with three single beds plus an extra bed. On plans that include dinner, children of elementary school age and under are served a Hamburg steak plate. Meals are served in the restaurant only, and in-room dining is not available.
Rooms
There are 11 rooms, all non-smoking. The room that sleeps up to 4 is the Triple Extra Room (Room 103), which has three single beds plus an extra bed and takes 2 to 4 guests. It opens onto a private balcony with views of Lake Ashi and the Hakone mountains. For 3 guests, the Semi-Double + Extra Room (Room 203) has two semi-double beds plus an extra bed and sleeps 3. The other room types are the Twin Room with two single beds (2 guests) and the Hollywood Twin Room with two semi-double beds (2 guests). There are also the King Double Room with a king bed, the Double Room with one double bed, and the Queen Room with a queen bed, each for 1 to 2 guests. The Double Rooms (Rooms 101 and 102) are close to the indoor private-hire bath and the vending machines. The King Double Room, the Triple Extra Room and some other rooms have a washroom and a combined bath-and-toilet unit. The twin rooms renovated in November 2015 have an air purifier and a refrigerator.
Dining
Meals are served in the restaurant only, and in-room dining is not available. Both breakfast and dinner are taken in the dining room. On plans that include dinner, children of elementary school age and under are served a Hamburg steak plate. If you would like your child to have the same meal as the adults, you pay the difference from the adult rate on site. Dinner is from 6:30 p.m. and breakfast from 8 a.m., and on plans that include dinner, everyone starts dinner at the same time. Breakfast is a Western-style plate with a salad of Hakone Seiroku vegetables (grown in the western foothills of Hakone), fruit and sausages, served with freshly baked bread. Allergy-conscious dishes are said to be possible, but please confirm with the inn before booking what can be accommodated. Celebration cakes and similar items can be prepared to suit your budget, with an inquiry required at least 4 days before your stay.
Baths and Onsen
The onsen is a natural sulfur spring with a pH of 3.7, flowing straight from the source. There is one view bath and two indoor onsen baths, and all of them are private-hire, so your family can bathe on its own without worrying about other guests. Reservations are not accepted: check the vacancy indicator on each floor and use a bath if it is free. All the private-hire onsen baths are free to use during your stay. Because the water is strong, guests are advised not to soak for a long time at once but to take several short baths instead. One of the indoor baths may be closed for various reasons. The in-room bathtubs are not onsen. Whether children who are not yet out of diapers can use the onsen is not stated, so please check with the inn in advance. A bathing tax of 150 yen per person is charged separately.
Family-Friendly Features
On the inn's booking screen, children are divided into ages 6 to 12, ages 3 to 5 and under 3, and whether meals and bedding are included is chosen plan by plan. On the main one-night, two-meal plans, children under 3 fall into the category with no meals and no bedding. Child rate amounts are not listed in our information, so please confirm them when booking. Whether cribs or baby futons are available is not stated, so please ask the inn in advance. Children's dinner is a Hamburg steak plate, and because every onsen bath is private-hire, you can bathe with young children without worrying about other guests.
Access
From Hakone-Yumoto Station or Odawara Station, take a public bus bound for Hakonemachi-ko, get off at the Oshiba bus stop, and walk 5 minutes. A shuttle is not offered because of a staff shortage. Parking for 8 cars is free, with no reservation needed. Motohakone Port on Lake Ashi is a 15-minute walk or a 3-minute drive away. Check-in starts at 3 p.m.; according to Rakuten Travel it runs until 9 p.m., while on the inn's own direct-booking plans with dinner and breakfast it runs until 6 p.m. Checkout is at 10 a.m., and the curfew is 10 p.m. If you will arrive later than your scheduled check-in time, you must contact the inn.
Access & Information
| location_onAddress | 103-401 Motohakone, Hakone-machi, Ashigarashimo-gun, Kanagawa 250-0522 |
|---|---|
| directions_carAccess | From Hakone-Yumoto Station or Odawara Station, take a public bus bound for Hakonemachi-ko, get off at the Oshiba bus stop, and walk 5 minutes. |
| trainNearest station | Hakone-Yumoto Station |
| local_parkingParking | Parking is available for 8 cars, free of charge, with no reservation needed. |
| callPhone | +81-460-83-8756 |
| paymentsCards | VISA, JCB, American Express, Diners Club, UC, DC, NICOS, Rakuten Card |
| languageOfficial site | https://hakone-elegance.jp/open_in_new |
Map
The map is provided by Google Maps. Loading it sends your IP address to Google, which may set cookies. It is loaded only when you choose to.
Reference price as of November 5, 2026 (stay 2026-11-28). US$ is an approximate conversion from yen. Check the booking site for actual rates.
Frequently Asked Questions
What ages is Hakone Elegance best suited to?
expand_more
It has facilities that work especially well for babies and toddlers (ages 0 to 2) and children aged 3 and over. There is no age limit, and families with children of any age can stay.
Is there parking at Hakone Elegance?
expand_more
Parking: Parking is available for 8 cars, free of charge, with no reservation needed.
How do you get to Hakone Elegance?
expand_more
From Hakone-Yumoto Station or Odawara Station, take a public bus bound for Hakonemachi-ko, get off at the Oshiba bus stop, and walk 5 minutes.
What are the check-in and checkout times?
expand_more
Check-in starts at 3 p.m., and according to Rakuten Travel it runs until 9 p.m. On the inn's own direct-booking plans with dinner and breakfast, check-in runs until 6 p.m., and dinner starts for everyone at 6:30 p.m. Checkout is at 10 a.m.
Does the inn offer a shuttle?
expand_more
The inn does not offer a shuttle, citing a staff shortage. Since a shuttle cannot be requested, please arrange your transportation in advance.
Can we eat in our room?
expand_more
Meals are served in the restaurant only, and you cannot eat in your room. All meals are taken in the restaurant inside the building.
Is there a smoking room?
expand_more
The entire building is non-smoking, and there is no smoking room. If you smoke, you will need to do so outside the building.
Are the baths onsen?
expand_more
All the baths except the in-room bathtubs are onsen, with sulfur spring water. The in-room bathtubs are not onsen.
Related hotels
Family-friendly hotels in Hakone
Hotels with Free Private Bath in Hakone
Collections featuring this hotel
Winter Onsen With Kids
Winter onsen towns from north to south, where an in-room bath, a reservable private bath and meals in your room mean you never have to go out
Christmas With Kids in Japan
Book December weekends early. Three ways to spend it: city hotels, dinner-included resorts, or snow and hot springs
Winter Vacation With Kids
Plan around the New Year rush: snow play, hot springs, warm southern islands, or indoor city fun, for the first or second half of the break
Sightseeing spots near this hotel
Find other hotels
Find other hotels
Information on this page was compiled by directly consulting Official website, Rakuten Travel (last verified: October 2026). Prices, availability and seasonal operations change. Please check each booking site for the latest information.
We take care to keep information accurate, but always confirm the latest details on the hotel's official site and booking sites before you book or visit.
For the people who run this property: corrections and updates go through For Hotels & Partners, and the "Listed on Kids Stay" badge for your website is on Listing badge. Both are free.