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Grand Mercure Ise Shima Resort & Spa
forumWhat families say
Families praise being able to enjoy the all-inclusive stay without worrying about extra charges, along with well-rounded facilities such as the onsen communal bath, the lounge, and the wood-education playroom. The views of Matoya Bay and the convenience as a base for sightseeing in Ise-Shima are also well received.
Categories
Kids Facilities
Wood-education playroom 'Matoya no Mori'
Wood-education playroom 'Matoya no Mori'
An indoor wood-education space built with timber grown in Mie Prefecture. It has four zones: 'Mori no Hiroba' for active play, 'Ehon no Mori' for picture-book reading, 'Manabi no Kabe' for learning about the forest's cycle, and 'Tsukuru Kobo,' a craft workshop using offcuts and nuts. Open 15:00-20:00 and free for hotel guests, it can be enjoyed even on rainy days.
- •Open 15:00-20:00, free for hotel guests (part of the all-inclusive stay), opened April 2026
Day & Night Pool (summer)
Day & Night Pool (summer)
- calendar_monthSeason:Summer only
During the summer 'Matoya Village' event, a Day & Night Pool appears, offering fun both in the daytime and after dark. Since the dates and conditions of use vary by year, please check with the hotel for the latest information.
- •Summer-only event; check with the hotel for exact dates
Overview
Grand Mercure Ise Shima Resort & Spa is a resort hotel overlooking Matoya Bay in Ise-Shima, Mie Prefecture, part of the Accor group, offering an all-inclusive style stay. Dinner and breakfast, lounge drinks, the onsen communal bath, and activities are all included in the room rate, so families can relax without worrying about extra charges. In April 2026, the wood-education playroom 'Matoya no Mori,' built with timber grown in Mie Prefecture, opened, giving families a place to play indoors even on rainy days. The hotel also offers baby bath and bed guard rental, and children aged 0-6 co-sleeping (up to 2 per room) stay free of room charge and meals (official-site bookings only; elementary-school-age children are charged the adult rate) - thoughtful touches for families traveling with small children.
Grand Mercure Ise Shima Resort & Spa is an Accor-group resort hotel on a hill overlooking Matoya Bay in Ise-Shima, Mie Prefecture. It is easy to reach, about 15 minutes by scheduled shuttle bus from Kintetsu Ugata Station, and it follows an 'all-inclusive' style: dinner and breakfast, lounge drinks and snacks, the onsen communal bath, and in-house activities are all included in the room rate, so families can relax without worrying about extra charges.
At the heart of a family stay is the wood-education playroom 'Matoya no Mori,' which opened on April 1, 2026. Its wall materials and wooden toys use timber grown in Mie Prefecture, and the space is divided into four zones: 'Mori no Hiroba' (an active play area), 'Ehon no Mori' (a picture-book reading corner), 'Manabi no Kabe' (a wall for learning about the forest's cycle), and 'Tsukuru Kobo' (a craft workshop using offcuts and nuts). It is open 15:00-20:00, free for hotel guests (part of the all-inclusive stay), and being indoors, it can be enjoyed regardless of rain or weather. Creations made in the craft workshop can be taken home, and from July 2026 European wooden educational toys (selected by FOLK FOLK TOY) were also added.
The guest rooms are designed with young children in mind, including layouts where you can go shoe-free and bed arrangements that let families sleep side by side. Children aged 0-6 who co-sleep are free of both room charge and meals for up to 2 children per room (official-site bookings only; elementary-school-age children are charged the adult rate). Baby bath and bed guard rental are available, and some rooms come stocked with baby items, which is a nice touch for traveling light.
The hotel has an onsen communal bath and a post-bath lounge, and in summer it holds events such as a Day & Night Pool and a tuna-cutting show as part of 'Matoya Village.' Note that the official site does not state whether children who are not yet potty-trained may use the onsen communal bath or the summer pool, so if you plan to use them, it is worth confirming with the hotel in advance. Surrounded by the natural scenery of Matoya Bay, this resort is also a convenient base for visiting Ise Grand Shrine and sightseeing in Shima, making it a good match for families with young children. When using the communal onsen bath, guests with tattoos may bathe only if the tattoo can be covered with tattoo cover seals (8 x 10 cm, up to 2 seals). Cover seals can be purchased at the on-site shop.
Access & Information
| location_onAddress | 939-6 Matoyakasatori, Isobe-cho, Shima-shi, Mie 517-0204 |
|---|---|
| directions_carAccess | About 15 minutes by scheduled shuttle bus from Kintetsu Ugata Station (no reservation needed). A shuttle bus also runs to and from Ugata Station. The hotel stands on a hill overlooking Matoya Bay in Ise-Shima. |
| trainNearest station | Shima-Isobe Station |
| local_parkingParking | Parking available. |
| callPhone | +81-599-55-2111 |
| paymentsCards | VISA, JCB, Diners Club, UC, DC, UFJ Card, Mastercard, Saison, AEON |
| languageOfficial site | https://grand-mercure-iseshima-resortandspa.jp/open_in_new |
Reference price as of August 28, 2026 (stay date 2026-09-19). Please check the booking site for actual rates.
Frequently Asked Questions
Do children stay free at Grand Mercure Ise Shima?
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Children aged 0-6 who co-sleep with parents stay free of both room charge and meals, for up to 2 children per room. This applies only to bookings made directly through the official website, and children of elementary-school age are charged the same as an adult.
Can kids use the onsen communal bath or the pool if they're not potty-trained?
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The official site does not clearly state whether children who are not yet potty-trained may use the onsen communal bath or the summer pool, so it's best to confirm directly with the hotel before your stay.
Is there an indoor play area for kids?
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Yes. The wood-education playroom 'Matoya no Mori,' built with timber grown in Mie Prefecture, opened in April 2026. It's open 15:00-20:00, free for hotel guests as part of the all-inclusive stay, and being indoors, it can be used regardless of the weather.
What's included in the all-inclusive rate, and is baby food available?
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The room rate covers dinner, breakfast, drinks at the buffet restaurant and lounge, the onsen, and in-house activities. Baby food is also available in two types, for babies from 5 months and from 10 months.
How do you get to the hotel, and is baby equipment available to borrow?
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From Kintetsu Ugata Station, a scheduled shuttle bus takes about 15 minutes and does not require a reservation; a shuttle also runs to and from the station. The hotel provides a baby bath, bed guard, diaper pail, step stool for children, and a toddler toilet seat insert for loan.
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Information on this page was compiled by directly consulting Official website, Rakuten Travel, Ikyu.com (English), Jalan (last verified: August 2026). Prices, availability and seasonal operations change — please check each booking site for the latest information.
We take care to keep information accurate, but always confirm the latest details on the hotel's official site and booking sites before you book or visit.










