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Hilton Odawara Resort & Spa
forumWhat families say
Rakuten Travel rating 4.22 out of 5 (1,449 reviews). Families praise being able to use the pools both before and after check-in, and report that the playroom and kids' menu make the stay easy with young children. Many guests describe the staff as attentive, though some report that the front desk and restaurant felt short-staffed during busy periods.
Categories
Kids Facilities
Playroom
Playroom
- paymentsPrice:Free for guests
The playroom is a space where even young children can play freely and happily. It is open from 7 a.m. to 10 p.m. and is free for staying guests.
Bade Zone pools
Bade Zone pools
- calendar_monthSeason:Confirm with hotel
- paymentsPrice:Free for guests
A pool complex with 10 kinds of indoor and outdoor leisure pools, a 25 m swimming pool and a sauna. It is free for staying guests, and children ages 1 and over may enter as long as they wear a swimsuit over the specified diaper. There is no children's pool.
- •Children ages 1 and over may enter wearing a swimsuit over the specified diaper
- •Children of elementary school age and under must be accompanied by someone age 18 or over
- •There is no children's pool
Baby items available to borrow (crib, bed guard, baby bath, toilet-training seat, step stool)
Baby items available to borrow (crib, bed guard, baby bath, toilet-training seat, step stool)
Cribs that can be set up in Japanese-Western rooms (for babies up to 11 months old), bed guards, baby baths, toilet-training seats and step stools are available to borrow. Baby baths can also be used at the communal bath.
- •Cribs and bed guards cannot be set up in the Hilton Twin Room or the Hilton Superior Twin Room
- •The number of items available to borrow is limited
- •Please reserve in advance or ask on arrival
Nursing room and diaper-changing tables
Nursing room and diaper-changing tables
A nursing room is on the first basement floor of the main building. There are diaper-changing tables at two locations on the first floor of the main building, along with a multipurpose restroom you can enter with a stroller.
Children's plates and kids' menu
Children's plates and kids' menu
The restaurants provide children's cups, spoon-and-fork sets, plates and paper bibs for mealtimes. The breakfast buffet has a kids' corner, and the a la carte menu also offers a good range of children's dishes.
Kids' amenities and kids' check-in
Kids' amenities and kids' check-in
Children's toothbrushes, slippers and mini towels are provided, along with yukata in one size only. Children can also have their own check-in experience at the front desk, and the photo taken is given to them at checkout.
Overview
Hilton Odawara Resort & Spa is a resort hotel where every room looks out over Sagami Bay, with the mountains of Hakone behind it. The Bade Zone, with 10 kinds of indoor and outdoor pools, admits children from age 1 as long as they wear a swimsuit over the specified diaper, and staying guests can also use the natural onsen communal bath free of charge. Family facilities include cribs and toilet-training seats available to borrow, a playroom and a nursing room. Note that at both the pools and the onsen, children of elementary school age and under must be accompanied by an adult.
Rooms
All 163 rooms are ocean-view rooms looking out over Sagami Bay. The Hilton Twin is 27 sq m for 1-2 guests, with two beds 100 cm wide and 200 cm long. In the Hilton Superior Twin Room, the mattresses can be pushed flush together to form one large bed, so a child can sleep between the adults. The Japanese-Western Deluxe is a spacious room combining twin beds with a Japanese-style tatami area and sleeps up to 6 guests; the bathroom, washbasin and toilet are separate, so you can wash your child in the washing area and soak in the bathtub together. Japanese-Western rooms allow futon bedding in the tatami area, and the tatami and Western sections can be divided with fusuma sliding doors, so adults can carry on comfortably after the children have fallen asleep. Children who have not yet started elementary school co-sleep free of charge in the same bed as an adult, while children of elementary school age and older pay the adult rate. If you would prefer an extra bed or futon instead of co-sleeping, one can be arranged for 4,211 yen per person per night. All rooms are non-smoking.
Dining
The breakfast buffet at the brasserie Flora is 3,600 yen for adults and 1,800 yen for children of elementary school age, and free for children ages 5 and under. The buffet has a kids' corner, and the a la carte menu also offers a good range of children's dishes. The restaurants provide children's cups, spoon-and-fork sets, plates and paper bibs for mealtimes. Dishes prepared with allergies in mind can also be arranged, so please ask when you book if you need them.
Baths, Onsen and Pools
The natural onsen communal bath is fed by the Odawara Onsen source, drawn from 1,500 meters underground, and the spring water is a sodium chloride spring. Staying guests can use the communal bath free of charge between 6 a.m. and midnight. The Bade Zone, with 10 kinds of indoor and outdoor pools, a 25 m swimming pool and a sauna, is also free for staying guests, and children ages 1 and over may enter as long as they wear a swimsuit over the specified diaper. There is no children's pool, and at both the Bade Zone and the natural onsen communal bath, children of elementary school age and under must always be accompanied by someone age 18 or over.
Family-Friendly Features
Cribs that can be set up in Japanese-Western rooms (for babies up to 11 months old), bed guards, baby baths, toilet-training seats and step stools are available to borrow. Cribs and bed guards cannot be set up in the Hilton Twin Room or the Hilton Superior Twin Room, and the number of items available to borrow is limited. There are diaper-changing tables at two locations on the first floor of the main building, along with a multipurpose restroom you can enter with a stroller. A nursing room is on the first basement floor of the main building. The playroom, open from 7 a.m. to 10 p.m., is free for staying guests. The wide multipurpose lawn of natural turf gives children room to run around and play freely. Children can also have their own check-in experience at the front desk, and the photo taken is given to them at checkout. There is a Kids Club that children from age 4 through their graduation from elementary school can join, offering discounts and benefits available year-round. The Hilton Shop sells diapers, baby wipes, toys and picture books.
Access
A free shuttle bus runs daily from JR Nebukawa Station and takes about 5 minutes. The free shuttle bus from Odawara Station runs Monday through Friday only, excluding public holidays and certain periods, and takes about 15 minutes. There is parking for 326 vehicles, free for staying guests.
Access & Information
| location_onAddress | 583-1 Nebukawa, Odawara, Kanagawa 250-0024 |
|---|---|
| directions_carAccess | By train: on the Tokaido Main Line, Tokyo Station to Odawara Station takes about 60 minutes by limited express or about 36 minutes by Shinkansen. On the Odakyu Line, Shinjuku Station to Odawara Station takes about 70 minutes by Romancecar. On the Tokaido Main Line, Odawara Station to Nebukawa Station takes about 7 minutes. From the west exit of Odawara Station, or from Nebukawa Station on the Tokaido Main Line, take the free shuttle bus or a taxi. |
| trainNearest station | Nebukawa Station |
| local_parkingParking | Parking for 326 vehicles, free of charge. |
| callPhone | +81-465-29-1000 |
| paymentsCards | VISA, JCB, American Express, Diners Club, UC, DC, NICOS, UFJ Card, Mastercard |
| languageOfficial site | https://odawara.hiltonjapan.co.jp/open_in_new |
Reference price as of August 28, 2026 (stay date 2026-09-19). Please check the booking site for actual rates.
Frequently Asked Questions
Can children who are not yet out of diapers use the communal bath?
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Children who cannot walk yet and children who are not yet out of diapers can come with you as far as the washing area of the communal bath. Children of elementary school age and under must always be accompanied by someone age 18 or over.
From what age can children use the pools?
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Children ages 1 and over may enter the Bade Zone as long as they wear a swimsuit over the specified diaper. There is no children's pool, and children of elementary school age and under must be accompanied by someone age 18 or over. The Bade Zone is free for staying guests.
Are there items to borrow for a child who is toilet training?
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Toilet-training seats and step stools are available to borrow for children who are toilet training. Numbers are limited, so please reserve in advance or ask on arrival.
Does the restaurant have tableware for children?
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The restaurants provide children's cups, spoon-and-fork sets, plates and paper bibs for mealtimes. Just ask a member of staff.
How much does breakfast cost for children, and do children pay to co-sleep?
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The breakfast buffet at the brasserie Flora is 1,800 yen for children of elementary school age and free for children ages 5 and under (adults pay 3,600 yen). Children who have not yet started elementary school co-sleep free of charge in the same bed as an adult, while children of elementary school age and older pay the adult rate. An extra bed or futon instead of co-sleeping is 4,211 yen per person per night.
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Information on this page was compiled by directly consulting Official website, Rakuten Travel, Ikyu.com (a Japanese booking site), Jalan (last verified: August 2026). Prices, availability and seasonal operations change — please check each booking site for the latest information.
We take care to keep information accurate, but always confirm the latest details on the hotel's official site and booking sites before you book or visit.