Reference price. Reference price based on Rakuten Travel's market rates (per person, based on 2 adults sharing one room). This is an estimate calculated from available plans over the past few weeks and varies by season and number of guests. Please check the booking site for actual rates.
Check rates & availability
Opens the booking site in a new tab.
This site uses affiliate links; we may earn a commission on bookings.
forumWhat families say
Rakuten Travel rating 4.39 out of 5 (1,336 reviews). Many guests are happy with the mountain views from the rooms, the dinner and breakfast, and the onsen, and some reviews praise the staff and the care given to the flowers by the entrance. Guests report that the rooms have a mini kitchen and that cooking utensils can be borrowed. On the other hand, some reviews note that with only one elevator, getting around the building can take a while from some rooms, and others mention dissatisfaction with the cleaning.
Kids Facilities
Japanese-Western Family room
Japanese-Western Family room
A 54-60 sq m Japanese-Western room for 4 to 6 guests, sleeping up to 6 with sofa beds. All rooms are non-smoking and have their own bath and toilet. It is a good option when a family with children wants to stay together in one room.
- •Sleeps up to 6 when the sofa beds are used.
Mini kitchen
Mini kitchen
The hotel lists a mini kitchen and a microwave among its standard room equipment, and Rakuten Travel's room description also presents the hotel as condominium-style, with a mini kitchen in every room. Rakuten Travel's facilities list, however, marks the mini kitchen and microwave as "some rooms, reservation required," so if you want to use them, please check the room when booking.
- •The facilities list marks the mini kitchen and microwave as "some rooms, reservation required."
Categories
Overview
Hotel Hakuba is a hotel in the center of Hakuba where all guest rooms are non-smoking. Its rooms are roomy enough for a family to stay together in one room, including Japanese-Western Family rooms (54-60 sq m, sleeping up to 6 with sofa beds) and Deluxe Twin rooms (60 sq m, sleeping up to 4). Breakfast and dinner are both served in the restaurant, and the hotel has a natural onsen communal bath and an open-air bath. A facility usage fee, which includes the buffet meals, applies from age 3; there is no facility usage fee for co-sleeping children up to age 2.
Rooms
All guest rooms are non-smoking, and a smoking room is set aside for guests who smoke. Every room has its own bath and toilet, so you can also bathe a small child in your room. The Western-style Twin is 27 sq m for 2 to 3 guests, sleeping up to 3 with a sofa bed. The Deluxe Twin is 60 sq m for 2 to 4 guests, with two 110 cm Simmons beds, and sleeps up to 4 when both of its 2 sofa beds are used. The Japanese-Western Family room is 54-60 sq m for 4 to 6 guests and sleeps up to 6 with sofa beds, making it a good option when a family with children wants to stay together in one room. The hotel lists a mini kitchen and a microwave among its standard room equipment, and Rakuten Travel's room description also presents the hotel as condominium-style, with a mini kitchen in every room. Rakuten Travel's facilities list, however, marks the mini kitchen and microwave as "some rooms, reservation required," so if you want to use them, please check the room when booking. Standard room equipment also includes a humidifying air purifier, a refrigerator and an electric kettle, and every room has a humidifying air purifier.
Dining
Breakfast and dinner are both served in the restaurant; in-room dining is not available. Some accommodation plans include the Japanese, Western and Chinese buffet at La Folia, a mountain-hut-style restaurant, and the hotel describes its Western dishes as seasoned to be easy to eat for everyone from children to older guests. The facility usage fee for children aged 3 and over includes the buffet meals. Kids' menus, children's chairs and allergy accommodation are not mentioned, so please ask before booking if you need them.
Baths and Onsen
The hotel has a natural onsen communal bath and an open-air bath, both with sweeping views of Hakuba Sanzan, the three peaks of Hakuba. The spring source is Hakuba Himekawa Onsen, and the spring water is a sodium chloride spring. Bathing hours are 5 a.m. to midnight, except 10 a.m. to 12 p.m., when the baths are closed for cleaning. The onsen water has water added, is heated, and is recirculated and filtered. A bathing tax (150 yen for adults) is charged separately, and stays on or after June 1, 2026 are also subject to the Hakuba Village accommodation tax (200 yen per night). Whether there is a private-hire bath is not stated. Items for babies, such as a baby bed in the changing room, are not listed in our information, and neither is whether children who are not yet out of diapers (not yet toilet-trained) may get into the baths, so please check before booking if this matters to you.
Family-Friendly Features
A facility usage fee, which includes the buffet meals, applies from age 3, and there is no facility usage fee for co-sleeping children up to age 2. For co-sleeping children aged 3 to 5, the accommodation plans state a separate facility usage fee of 3,000 yen (including buffet admission), so please check the amount in the details of each plan; the "Guaranteed Panorama Japanese-Western Room" plan lists 2,500 yen. The child rate for elementary school children is normally 70% of the adult rate. On plans with the "Family Child 50% Discount" benefit it is 50%, and those plans are limited to stays with 2 or more adults. How many children can co-sleep in one bed, and whether cribs or baby futons are available to borrow, are not stated, so please ask if you need them. The hotel has a coin laundry (paid) and a ski drying room, and also offers ski, ski wear and snowboard rentals. The hotel's rental price list for winter 2025-26 includes children's skis (98-137 cm), ski boots (17.0-22.0 cm), ski wear (sizes 110-140) and sleds (1,000 yen per day). If you will check in after 6 p.m., you need to call the hotel in advance.
Access
The hotel is a 10-minute walk from JR Hakuba Station, and 50 minutes each from Azumino IC on the Nagano Expressway and Nagano IC on the Joshinetsu Expressway. A free shuttle runs between the hotel and JR Hakuba Station or the Happo Bus Terminal (8 a.m. to 6 p.m.); contact the hotel when you arrive. Parking for 80 cars is free of charge. Check-in is from 3 p.m. (last check-in at midnight), and checkout is at 10 a.m. Shuttle buses leave from in front of the hotel in both summer and winter. According to the summer (green season) shuttle information, the shuttle buses to the gondola stations at Happo, Iwatake and Tsugaike are run by each lift company, are only for people using the gondolas and other lifts, and must be booked at the front desk at least 1 hour before departure. You may not be able to board if the bus is full. In winter, accommodation plans that include a lift ticket mention a free shuttle bus to the slopes from in front of the hotel (about 15 minutes, running until March 31), but the operating company and who may ride are not stated, so please confirm when booking. Hakuba Happo-one Ski Resort is 5 minutes away by car, Hakuba Iwatake Snow Field 10 minutes, and Hakuba 47 Winter Sports Park (Hakuba47) and Able Hakuba Goryu Ski Resort 15 minutes. Hakuba Happo-one Ski Resort is usually open from early December to early May. In summer, Hakuba 47 Mountain Sports Park, about 15 minutes away by car, lists family events from late July to the end of August, such as a gondola ride through the sky, a miniature steam locomotive and catching fish by hand. The hotel's website is available in English, Chinese (Simplified and Traditional) and Korean, but whether staff can assist in English is not stated, so please check before booking if you need it.
Access & Information
| location_onAddress | 5470-1 Hokujo, Hakuba-mura, Kitaazumi-gun, Nagano 399-9301 |
|---|---|
| directions_carAccess | A 10-minute walk along the river from JR Hakuba Station. 50 minutes by car from Azumino IC on the Nagano Expressway, and 50 minutes from Nagano IC on the Joshinetsu Expressway. |
| trainNearest station | Hakuba Station |
| local_parkingParking | Parking for 80 cars, free of charge. |
| callPhone | +81-261-72-4444 |
| paymentsCards | VISA, JCB, American Express, Diners Club, UC, DC, NICOS, Mastercard, Saison, AEON |
| languageOfficial site | https://www.hotel-hakuba.com/open_in_new |
Map
The map is provided by Google Maps. Loading it sends your IP address to Google, which may set cookies. It is loaded only when you choose to.
Reference price. Reference price based on Rakuten Travel's market rates (per person, based on 2 adults sharing one room). This is an estimate calculated from available plans over the past few weeks and varies by season and number of guests. Please check the booking site for actual rates.
Check rates & availability
Opens the booking site in a new tab.
Frequently Asked Questions
What ages is Hotel Hakuba best suited to?
expand_more
It has facilities that work especially well for babies and toddlers (ages 0 to 2) and children aged 3 and over. There is no age limit, and families with children of any age can stay.
Is there parking at Hotel Hakuba?
expand_more
Parking: Parking for 80 cars, free of charge.
How do you get to Hotel Hakuba?
expand_more
A 10-minute walk along the river from JR Hakuba Station. 50 minutes by car from Azumino IC on the Nagano Expressway, and 50 minutes from Nagano IC on the Joshinetsu Expressway.
What are the check-in and checkout times?
expand_more
Check-in is from 3 p.m. to midnight, and checkout is at 10 a.m. If you will arrive after 6 p.m., you need to call the hotel in advance.
Is the food seasoned so that children can eat it easily?
expand_more
The hotel describes the Western dishes at the buffet as seasoned to be easy to eat for everyone from children to older guests. Specific menu details are not listed in our information, so if you have concerns, please check with the hotel in advance.
Related hotels
Family-friendly hotels in Hakuba
Hotels with Kitchenette / Self-Catering in Hakuba
Collections featuring this hotel
Snow Play and Ski With Kids
Ski-in hotels and stays with snow play grounds, sorted by region across Hokkaido, Tohoku, Shinetsu, and the areas near Tokyo
New Year Holidays With Kids
Skip the crowds and the cold. Choose from three ways to relax as a family: a big resort with meals included, a warm southern island, or a snowy hot spring town
Christmas With Kids in Japan
Book December weekends early. Three ways to spend it: city hotels, dinner-included resorts, or snow and hot springs
Sightseeing spots near this hotel
Find other hotels
Find other hotels
Information on this page was compiled by directly consulting Official website, Rakuten Travel, Ikyu.com (a Japanese booking site), Jalan (last verified: November 2026). Prices, availability and seasonal operations change. Please check each booking site for the latest information.
We take care to keep information accurate, but always confirm the latest details on the hotel's official site and booking sites before you book or visit.
For the people who run this property: corrections and updates go through For Hotels & Partners, and the "Listed on Kids Stay" badge for your website is on Listing badge. Both are free.