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Hakuba Lodge Chillps
forumWhat families say
Highly rated on Rakuten Travel at 5.00 out of 5 (68 reviews). Families praise the atmosphere that's easy to enjoy with family or friends, and the larger-than-average hinoki private-hire bath.
Categories
Kids Facilities
All-hinoki private-hire bath
All-hinoki private-hire bath
The property has no communal bath or onsen, but it does have an all-hinoki private-hire bath that is on the larger side even among Hakuba's pensions. It features modern tile and hinoki louvers running from the ceiling down the wall, and opening the window turns it into a half-open-air bath. It's spacious enough for families to bathe together with peace of mind even if a small child gets a bit lively.
- •This bath can be reserved for your family's exclusive use. Please confirm with the hotel whether children who are not yet toilet-trained may use it.
Step-floor family room
Step-floor family room
A step-floor four-bed room that is popular with children. The staff are happy to discuss requests from families with kids, such as pushing beds together. The living room, with its wood-burning stove and high open ceiling, also has various games, so families can relax at their own pace.
Dog-friendly standalone cottage (log house)
Dog-friendly standalone cottage (log house)
Opened in December 2023, this is a whole-building log house cottage in a separate building from the main pension. You can stay together with your dog. The layout is 3LDK with three bedrooms, each with two semi-double beds (up to 7 beds total), and it is fully equipped with multiple bathrooms, sinks, and toilets plus a laundry room. In the green season, you can also enjoy barbecue on the wood deck.
- •Please check the booking page for the house rules that apply when staying with your dog.
Handmade breakfast and bistro-style dinner
Handmade breakfast and bistro-style dinner
Dinner is a bistro-style course featuring an appetizer platter, seasonal vegetable potage, and braised pork shoulder, among other dishes. Breakfast includes handmade bread made from Hokkaido wheat and natural yeast, yogurt with homemade jam, and a fresh salad.
Baby and kids equipment rental
Baby and kids equipment rental
A bed guard, a diaper-only trash bin, and other items are available for rental, creating a comfortable environment even when traveling with a baby.
- checkBed guard (rental)
- checkDiaper-only trash bin (rental)
Overview
Chillps is a small owner-run pension in Kamishiro, Hakuba. It offers a step-floor four-bed family room and a living room with a wood-burning stove and a high, open ceiling where families and groups can relax. The all-hinoki private-hire bath becomes a half-open-air bath when its window is opened. Stays include a breakfast of handmade bread and a bistro-style dinner. In winter 2023, a whole-building log house cottage where you can stay with your dog also opened. A Hakuba Goryu Ski Resort shuttle bus stop is right in front of the property.
Chillps is a owner-run pension for families, located in Kamishiro, Hakuba-mura, Nagano. With the concept of "connecting more deeply with your family, in a time and space different from everyday life," it offers a stay with the comfort of a relative's home and a sense of excitement.
Rooms and interior
The property has 8 rooms in total, including a step-floor four-bed family room that is popular with children. The staff are happy to discuss requests from families with kids, such as pushing beds together. The living room has a wood-burning stove, a bar counter, a 55-inch TV, and a ceiling over 4 meters high, plus various games, so you can relax freely. A free drink service is also available to warm up after being out in the cold.
The bath
The property has no communal bath or onsen, but it does have an all-hinoki private-hire bath that is on the larger side even among Hakuba's pensions. Opening the window turns it into a half-open-air bath, and it is spacious enough for families to bathe together with peace of mind even if a small child gets a bit lively.
Meals
Dinner is a bistro-style course featuring an appetizer platter, seasonal vegetable potage, and braised pork shoulder, among other dishes. Breakfast includes handmade bread made from Hokkaido wheat and natural yeast, yogurt with homemade jam, and a fresh salad.
Cottage (whole-building rental)
Opened in December 2023, this is a separate, whole-building log house cottage apart from the main pension. Its distinguishing feature is that you can stay together with your dog. The layout is 3LDK with three bedrooms, each with two semi-double beds (up to 7 beds with extra beds added), and it is fully equipped with a pellet stove, ceiling fan, and 55-inch TV. The plumbing and fixtures were renewed in 2023, with multiple bathrooms, sinks, and toilets, plus a laundry room. In the green season, you can also enjoy barbecue on the wood deck.
Rental items and family-friendly equipment
A bed guard and a diaper-only trash bin are available for rental (on request), making it a comfortable environment even when traveling with a baby.
Access & Information
| location_onAddress | 22385-2 Kamishiro, Hakuba-mura, Kitaazumi-gun, Nagano 399-9211 |
|---|---|
| directions_carAccess | About 5 minutes on foot from Kamishiro Station (JR Oito Line). About 1 hour by car from the Azumino IC. The Hakuba Goryu Ski Resort No. 7 parking lot (a shuttle bus stop) is right in front of the property. |
| trainNearest station | Kamishiro Station (JR Oito Line) |
| local_parkingParking | Free parking for 7 cars (reservation required). |
| callPhone | +81-261-85-4192 |
| languageOfficial site | https://chillps-hakuba.com/open_in_new |
Reference price as of August 28, 2026 (stay date 2026-09-19). Please check the booking site for actual rates.
Frequently Asked Questions
Can our family use a private bath together?
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Yes. Chillps has no communal bath or onsen, but it has a spacious all-hinoki private-hire bath that your family can reserve for exclusive use. Opening the window turns it into a half-open-air bath. Please confirm with the hotel whether children who are not yet toilet-trained may use it.
Is there a family room suitable for kids?
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Yes. The step-floor four-bed family room is popular with children, and the staff can discuss requests such as pushing beds together. The pension has 8 rooms in total, plus a living room with a wood-burning stove, a bar counter, a 55-inch TV, and a ceiling over 4 meters high.
Are there any baby items available to borrow?
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Yes, on request. A bed guard and a diaper-only trash bin are available for rental, which the hotel says makes it easier to stay comfortably with a baby.
Can we stay with our dog?
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Yes, if you book the standalone cottage. Opened in December 2023, the whole-building log house cottage - separate from the main pension - lets guests stay together with their dog. Please check the booking page for the house rules that apply.
How do we get to Chillps, and is there parking?
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It's about a 5-minute walk from Kamishiro Station on the JR Oito Line, or about 1 hour by car from the Azumino IC. There are 7 free parking spaces, though reservation is required. The Hakuba Goryu Ski Resort No. 7 parking lot, which is also a shuttle bus stop, is directly in front of the property.
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Information on this page was compiled by directly consulting Official website, Rakuten Travel, Jalan (last verified: August 2026). Prices, availability and seasonal operations change — please check each booking site for the latest information.
We take care to keep information accurate, but always confirm the latest details on the hotel's official site and booking sites before you book or visit.