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Hotel JAL City Nagasaki
forumWhat families say
Rakuten Travel rating 4.36 out of 5 (3,242 reviews). Many guests praise the location, within walking distance of Chinatown, Kanko-dori and the Shianbashi area, and guests also rate the clean feel of the renovated rooms and the generous breakfast buffet with its local dishes. Some guests report that the in-room coffee maker was hard to figure out.
Kids Facilities
Extra bed and crib rentals
Extra bed and crib rentals
An extra bed and a crib are each available for a fee: 4,400 yen for the extra bed and 1,100 yen for the crib, tax included. Numbers are limited, advance reservation is required, and they cannot be set up on the day of arrival.
- •Advance reservation is required; setup on the day of arrival is not possible
- •They cannot be set up in some room types
- •Numbers are limited, and requests cannot be met when none are in stock
Children's rates at the breakfast buffet
Children's rates at the breakfast buffet
Breakfast is a Japanese, Western and Chinese buffet. For staying guests taking breakfast, children under school age (ages 0 to under 6) are not charged, and elementary school children pay 1,200 yen, tax included. It is served at Toen on the 2nd floor from 6:30 to 9:30 a.m.
Diaper-changing tables and warming baby food
Diaper-changing tables and warming baby food
- paymentsPrice:Free for guests
The women's restrooms on the 1st and 2nd floors each have one diaper-changing table. A microwave on the 1st floor is also available for guests to use to warm baby food or bento boxes.
Overview
Hotel JAL City Nagasaki sits right beside Nagasaki Shinchi Chinatown, about a 1-minute walk away, and about a 3-minute walk from the Shinchi Chinatown tram stop. A guest-room renovation completed in 2024 turned the rooms into "NAGASAKI Plus+" rooms inspired by Nagasaki's traditions. Co-sleeping and breakfast are both free of charge for children who have not yet started elementary school, making this an easy choice for families with young children. There is no communal bath, onsen or pool, and parking is in a multi-level garage with a vehicle height limit of 1.55 m.
Rooms
Guest-room renovations, carried out in stages from 2020, were completed in February 2024, and the rooms were reborn as "NAGASAKI Plus+" rooms inspired by the traditions and nature of Nagasaki. The non-smoking Compact Double is 18 sq m with one double bed 140 cm wide, and the Twin is 21 sq m with two single beds 120 cm wide. Rooms sleep a maximum of 3 guests, and one extra bed is provided when 3 people share. The most spacious type, the Superior Twin, has only one room on each floor, while the Moderate Twin can also be used by 3 guests once an extra bed is added. Rooms have a refrigerator, a humidifying air purifier and a toilet with a bidet function, and every room is fitted with a Nestlé Nespresso coffee machine.
Dining
Breakfast is a Japanese, Western and Chinese buffet served from 6:30 to 9:30 a.m. at Toen on the 2nd floor. The spread includes dishes with a Nagasaki character, such as mapo tofu, authentic dim sum and Toruko Rice. For staying guests taking breakfast, the charge is 2,500 yen for adults and 1,200 yen for elementary school children, tax included, while there is no breakfast charge for children under school age (ages 0 to under 6). Dinner is also served at Toen on the 2nd floor, with Chinese course menus and a la carte dishes, and there are two private rooms, one seating up to 6 guests and one seating up to 12. Room service is not offered.
Family-friendly features
Co-sleeping is free of charge for children under school age (ages 0 to under 6), as a rule for up to one child in a double room and up to two children in a twin room. Please note that booking for more people than the room's capacity incurs an additional room charge. An extra bed (4,400 yen) and a crib (1,100 yen), both tax included, each carry a fee, and they cannot be set up in some room types. Advance reservation is required: they cannot be set up on the day of arrival, and requests cannot be met when none are in stock. A microwave on the 1st floor can be used to warm baby food or bento boxes, and the women's restrooms on the 1st and 2nd floors each have one diaper-changing table. There is no onsen, communal bath, private-hire bath or pool, indoors or outdoors, and the guest rooms are not barrier-free, though the lobby and restaurant have no steps and can be used in a wheelchair.
Access
Nagasaki Shinchi Chinatown is about a 1-minute walk away, and the Shinchi Chinatown tram stop is about a 3-minute walk. JR Nagasaki Station is about 7 minutes by car, and Nagasaki Airport is about 35 minutes by airport bus. Parking is a multi-level garage with 43 spaces at 1,500 yen per night, limited to vehicles within 1.55 m in height, 1.76 m in width, 5 m in length and 1,700 kg in weight; cars exceeding these limits may be directed to a contracted parking lot nearby. Wi-Fi is free in all rooms.
Access & Information
| location_onAddress | 13-10 Shinchi-machi, Nagasaki, Nagasaki 850-0842 |
|---|---|
| directions_carAccess | About 7 minutes by car from JR Nagasaki Station; about a 3-minute walk from the Shinchi Chinatown tram stop; about 40 minutes by car from Nagasaki Airport via the expressway. |
| trainNearest station | Shinchi Chinatown tram stop |
| local_parkingParking | Parking for 43 vehicles at 1,500 yen per night. There is a size limit of 1.55 m in height by 1.76 m in width by under 5 m in length. |
| callPhone | +81-95-825-2580 |
| paymentsCards | VISA, JCB, American Express, Diners Club, UC, DC, NICOS, OMC, UFJ Card, Mastercard, Saison, AEON, JACCS, LIFE, ORICO, JTB, Daimaru, Rakuten Card, JAS, JAL |
| languageOfficial site | https://www.nagasaki.jalcity.co.jp/open_in_new |
Reference price as of August 28, 2026 (stay date 2026-09-19). Please check the booking site for actual rates.
Frequently Asked Questions
Can our child co-sleep with us?
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Co-sleeping is free of charge for children who have not yet started elementary school (ages 0 to under 6). As a rule, up to one child is allowed in a double room and up to two children in a twin room.
Is breakfast free for children?
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For staying guests, breakfast is free of charge for children under school age (ages 0 to under 6). Breakfast for elementary school children is 1,200 yen, tax included.
Can we bring baby food, and can it be warmed up?
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There is a microwave on the 1st floor, which guests are free to use to warm baby food or bento boxes.
What are the check-in and checkout times?
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Check-in is normally at 2 p.m. and checkout at 11 a.m. Times may differ depending on the accommodation plan or membership benefits.
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Information on this page was compiled by directly consulting Official website, Rakuten Travel, Ikyu.com (a Japanese booking site), Jalan (last verified: August 2026). Prices, availability and seasonal operations change — please check each booking site for the latest information.
We take care to keep information accurate, but always confirm the latest details on the hotel's official site and booking sites before you book or visit.