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Grand Mercure Nasu Highlands Resort & Spa
forumWhat families say
Families with young children praise the well-rounded indoor and outdoor kids' spaces. Guests also appreciate the bath amenities and the free drinks, though some note that the kids' menu options are limited.
Categories
Kids Facilities
Family Floor 'Safari Resort' (4th Floor)
Family Floor 'Safari Resort' (4th Floor)
The entire 4th floor is a floor for families with children. Rooms suited to different ages line the floor, including the animal-motif 'Safari Kids,' the 'Forest Baby' room for children aged 0-3 only, and the Japanese-Western 'Classic Twin (Welcome Baby)' room. The floor also has a formula-preparation room and free laundry machines.
- checkSafari Kids (animal-motif kids' room, shoes off inside)
- checkForest Baby (for children aged 0-3 only, with its own bath, sink and toilet)
- checkClassic Twin Japanese-Western room (Welcome Baby certified)
- checkFamily Superior (Hollywood twin beds plus full kids' equipment)
- checkFormula-preparation room (diaper-changing sheet, microwave, bottle sterilizing case, bottle cleaning set, sink)
- checkFree laundry machines, 3 units (gel detergent pods free)
Indoor Play Facility 'NASOBIBA'
Indoor Play Facility 'NASOBIBA'
- scheduleHours:7:00〜21:00
- paymentsPrice:Free for guests
An all-weather indoor play space just past the 1st floor front desk (open 7 a.m. to 9 p.m.). Each area is divided by age, and the soft-floored area is designed so even babies aged 0 can play safely. There are wall-mounted educational toys with a warm wood feel, a picture-book corner and a table-play corner, while older children can move around on the soft hills and play equipment. It's a place to play safely on rainy, cold or hot days, and hotel guests can use it free of charge, including before check-in and after checkout.
Outdoor Play Facility 'NASOBO'
Outdoor Play Facility 'NASOBO'
- paymentsPrice:Free for guests
An outdoor play area marked by an eye-catching large slide as its symbol. It's divided into kids' athletic equipment and a slide for younger children, so children of different ages can play. There are also photo spots and rest benches on site, making it comfortable for parents to relax too. Hotel guests can use it free of charge, including before check-in and after checkout.
Lawn Plaza 'Komorebi no Mori NASU'
Lawn Plaza 'Komorebi no Mori NASU'
- paymentsPrice:Free for guests
An outdoor lawn plaza open within the hotel grounds. Surrounded by nature through the seasons, it can be enjoyed in many ways, from a quiet moment to family activities. Free to use.
Family Lounge & Library 'KINOHA'
Family Lounge & Library 'KINOHA'
An indoor lounge wrapped in the soft texture of wood and tatami, which opened on January 31, 2026. It holds about 100 nature- and travel-related books, including picture books and children's books, plus about 3,000 comics, so parents and children can enjoy reading together. There is also a digital drawing corner with a touch monitor. Open 9 a.m. to 9 p.m. (drinks served 3 p.m. to 6 p.m.), and usable regardless of weather, including before check-in and after checkout.
Kids Park (Play Structure)
Kids Park (Play Structure)
- paymentsPrice:Free for guests
A kids' zone for children aged 2 to 6 (preschool age). It has a natural design that makes use of wood's texture, with rounded, safety-conscious corner edges. It includes a natural wood-finish slide and a rest area with a table and chairs where accompanying adults can sit comfortably. Free to use.
Garden Pool
Garden Pool
- calendar_monthSeason:Summer only
- scheduleHours:10:00〜12:00 / 13:00〜17:00
- paymentsPrice:Free for guests
An open-air garden pool included in the all-inclusive plan. There is a shallower kids' area, so children before and after their first swim can enjoy it safely too. The 1st floor shopping plaza also sells kids' items such as diapers, making it easy to cover anything you forgot. Open for summer only (in 2026: July 18 (Sat) to August 31 (Mon), and September 19 (Sat) to September 23 (Wed)), 10 a.m. to noon and 1 p.m. to 5 p.m.
- •Children not yet potty-trained may use the pool if wearing a swim diaper (per official guidance)
- •There is a shallower kids' area, so the whole family can enjoy it
- •For hotel guests only (included in the all-inclusive rate, no extra charge)
- •May be closed due to weather such as rain or thunder, or due to air/water temperature
Communal Onsen Bath
Communal Onsen Bath
The communal onsen bath on the 1st floor. It has an open-air rock bath, an indoor bath (heated, non-source water), a sauna, and a post-bath onsen lounge (3 p.m. to 11 p.m.). The changing area keeps a crib, a water cooler, a body-weight scale, hairdryers and fans on hand, and the indoor bath keeps body soap, shampoo, conditioner, baby soap, a toddler chair and a care chair on hand. There is no swap between the men's and women's sides. Hours: 6 a.m. to 11 a.m. (last entry 10:30 a.m.) and 3 p.m. to 11 p.m. (last entry 10:30 p.m.).
- •The changing area keeps a crib on hand, and the indoor bath keeps baby soap, a toddler chair and a care chair on hand
- •A baby bath is available (per the official FAQ); a baby bath chair can also be used
- •Children not yet potty-trained can use the in-room bath, or use the baby bath / baby bath chair (a welcoming attitude toward babies)
- •Under Tochigi Prefecture ordinance, children of the opposite sex may use the communal onsen bath together only up to age 6 (mixed-bathing age limit)
- •Children's yukata are available (two sizes, 100-110 cm and 120-130 cm), along with children's slippers and toothbrushes
- •Tattoos are declined in principle; a palm-sized single-point tattoo may be permitted with consideration for other guests
- •Day-use bathing is not available (guests only)
- •The onsen lounge serves post-bath drinks such as vinegar drinks and amazake
- •There is no specific age restriction for using the bath; it is recommended for children age 1 and older.
Buffet Restaurant
Buffet Restaurant
A buffet venue using local Nasu Highlands ingredients. It is fully equipped with children's chairs and kids' cutlery, and baby food matched to your child's age in months is also available. Allergen labeling is provided, so families can eat with peace of mind.
Rental Items
Rental Items
Baby and kids' equipment prepared for hotel guests. Check with the front desk on the day for exact locations, stock and how to request items.
- checkDiaper trash bin
- checkWaterproof mat
- checkBottle-warming pot
- checkBumbo seat
- checkBaby soap
- checkStep stool
- checkBottle cleaning set
- checkBaby sofa/chair
- checkChild's toilet seat
- checkBed guard
- checkHumidifier
- checkAir purifier
- checkMini crib
- •See the full list of rental items
Overview
A highland resort about 10 minutes by car from Nasu IC. The appeal is being able to choose a play space to match the weather: the indoor NASOBIBA, the outdoor NASOBO playground, and the wood-and-tatami KINOHA lounge. From animal-themed kids' rooms and baby rooms to a summer garden pool and an all-inclusive lounge, the facilities are built to support family time.
About 10 minutes by car from Nasu IC, this family resort is wrapped in the clear air of the highlands. It is certified as a 'Welcome Baby' inn by the Mikihouse Child-Rearing Research Institute, and with kids' spaces both indoors and outdoors, you can choose a play area to match the day's weather and your child's mood.
Rooms
The entire 4th floor is a family floor themed 'Safari Resort,' lined with rooms suited to different ages: the animal-motif 'Safari Kids' (36 sq m, special high-set beds plus a Hollywood-style layout, giraffe/elephant/zebra/deer designs), the 'Forest Baby' room for ages 0-3 only (36 sq m, with its own bath, sink and toilet, in pink or blue), the Japanese-Western 'Classic Twin (Welcome Baby)' room (36 sq m with a 6-tatami-mat space), and the 72 sq m 'Junior Suite.' The Forest Baby room comes fully equipped with a bottle cleaning set, a Bumbo seat, a bouncer, a bottle-warming pot, a mini crib and a child's toilet seat. The floor also has a formula-preparation room and free laundry machines (3 units). Beyond the 4th floor, the 'Family Superior Twin Room,' renovated in 2024, is also offered as a family room.
Play Areas and Kids' Spaces
The hotel's play areas are also easy to remember by name. The indoor kids' space 'NASOBIBA' has zones divided by age, and its soft-floored area is designed so even babies aged 0 can play safely - a place to enjoy even on rainy or bitterly cold days. The outdoor playground 'NASOBO' is marked by a large slide as its symbol, with equipment separated by age. Outside, a new lawn plaza, 'Komorebi no Mori NASU,' is also open, where you can spend relaxed time surrounded by nature through the seasons. There is also a 'Kids Park' for ages 2-6 (wooden play equipment, a natural-wood slide), and a new lounge called 'KINOHA,' which opened on January 31, 2026 (an indoor wood-and-tatami library with about 100 picture books and children's books, about 3,000 comics, and even a digital drawing corner - a reading spot for parents and children). NASOBIBA, NASOBO and KINOHA can all be used free of charge before check-in and after checkout.
Pool
A garden pool opens for summer only (in 2026, July 18 to August 31 and September 19 to 23). Hours are 10 a.m. to noon and 1 p.m. to 5 p.m., and there is a shallower kids' area, so the whole family can enjoy it together. Children who are not yet potty-trained are required to wear a swim diaper (per the hotel's guidance).
Bath and Onsen
The communal onsen bath is on the 1st floor. The indoor bath uses heated (non-source) water, and there is also an open-air bath and a sauna. Hours are 6 a.m. to 11 a.m. (last entry 10:30 a.m.) and 3 p.m. to 11 p.m. (last entry 10:30 p.m.), with no swap between the men's and women's sides. The changing area keeps a crib on hand, and the indoor bath keeps baby soap, a toddler chair and a care chair on hand; a baby bath is also available (per the hotel's guidance), reflecting a welcoming attitude toward guests with babies. Tattoos are declined in principle, though a palm-sized single-point tattoo may be permitted with consideration for other guests. Under Tochigi Prefecture ordinance, children of the opposite sex may use the communal onsen bath together only up to age 6.
Dining
Book the all-inclusive plan and you get dinner and breakfast buffets, lounge drinks (from soft drinks like coffee and tea to alcohol such as wine and sake) and snacks, the communal bath, and in-house activities, all with no extra charge. The lounge in particular changes theme through the day: the evening 'Ragu' lounge (3 p.m. to 6 p.m.), the night 'Chotto' lounge (9 p.m. to 11 p.m.), and the post-bath 'Onsen Lounge' (vinegar drinks, amazake) - a setup that makes you want to drop by again and again during your stay (some drinks and activities are paid, and lunch is not served).
Rental Equipment
The hotel has baby and kids' equipment for rent, including a Bumbo seat, baby soap, a bottle cleaning set, a child's toilet seat, a bed guard, a humidifier, an air purifier and a mini crib (check stock and location at the front desk on the day). The 1st floor shopping plaza also sells kids' items such as diapers (open 9 a.m. to 11 a.m. and 4:30 p.m. to 9 p.m.), so it's easy to cover anything you forgot to pack. Children's yukata (two sizes, 100-110 cm and 120-130 cm), slippers and toothbrushes are also provided.
Other
Note that the hotel is scheduled to close for facility maintenance from 11 a.m. on Monday, January 18, 2027 to 3 p.m. on Wednesday, January 20, 2027.
Activities and Experiences
For hotel guests only, through a partnership with Kanto Jidosha, a free pass for the 'Kanto Jidosha Nasu Line' (a local bus to and from Nasu-Shiobara Station) and the 'Nasu Sightseeing Loop Bus' is available free of charge on your arrival and departure days only (advance reservation required). The surrounding area also has an amusement park, a zoo and an outlet mall, making this resort a perfect base for a family to fully enjoy the Nasu area.
Access & Information
| location_onAddress | 4449-2 Takaku-hei, Nasu-machi, Nasu-gun, Tochigi 325-0302 |
|---|---|
| directions_carAccess | About 10 minutes by car from Nasu IC, or about 21 minutes by car from Nasu Smart IC (ETC only). A free bus pass is available for hotel guests only (advance reservation required). |
| trainNearest station | Nasu-Shiobara Station |
| local_parkingParking | Available (about 250 spaces, free, first-come, first-served). |
| callPhone | +81-287-76-1122 |
| paymentsCards | VISA, JCB, American Express, Diners Club, UC, DC, NICOS, OMC, UFJ Card, Mastercard, Saison, AEON, JACCS, CF, Takashimaya |
| languageOfficial site | https://grand-mercure-nasuhighlands-resortandspa.jp/open_in_new |
Reference price as of August 28, 2026 (stay date 2026-09-19). Please check the booking site for actual rates.
Frequently Asked Questions
Are cribs and other baby equipment available?
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Yes. A mini crib can be rented (not available in Japanese-style tatami rooms), along with a bed guard, a Bumbo seat, a bottle-warming pot, a humidifier, an air purifier and more. Check availability and exact location with the front desk on the day.
Can babies use the hot spring bath?
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Babies are welcome, with important limits: children still in diapers should use the in-room bath, or bathe in the provided baby bath / baby bath chair rather than entering the communal tubs. The changing area keeps a crib on hand, and the indoor bath is stocked with baby soap, a toddler chair and a care chair. The bath is open 6 a.m. to 11 a.m. (last entry 10:30 a.m.) and 3 p.m. to 11 p.m. (last entry 10:30 p.m.), with no swap between the men's and women's sides. Under Tochigi Prefecture ordinance, children of the opposite sex may bathe together only up to age 6.
Is there a pool for the kids in summer?
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Yes. The garden pool opens for summer only (in 2026: July 18 to August 31, and September 19 to 23), from 10 a.m. to noon and 1 p.m. to 5 p.m. It has a shallower area for children, and kids who are not yet potty-trained must wear a swim diaper.
What dining options are there for young children?
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The buffet restaurant uses local Nasu Highlands ingredients and is equipped with children's chairs, kids' cutlery and baby food matched to your child's age in months, with allergen labeling. If you book the all-inclusive plan, dinner and breakfast buffets, lounge drinks and snacks, the communal bath and activities are all included with no extra charge. Note that lunch is not served at the hotel.
How far is the hotel from Nasu IC, and is parking available?
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It's about 10 minutes by car from Nasu IC, or about 21 minutes from Nasu Smart IC (ETC only). A free pass for the local Kanto Jidosha buses and the Nasu sightseeing loop bus is available on your arrival and departure days only (advance reservation required). Parking is available for about 250 cars, free and first-come, first-served.
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Information on this page was compiled by directly consulting Official website, Rakuten Travel, Ikyu.com (English), Jalan (last verified: August 2026). Prices, availability and seasonal operations change — please check each booking site for the latest information.
We take care to keep information accurate, but always confirm the latest details on the hotel's official site and booking sites before you book or visit.











