Matsumoto Tourist Hotel
Reference price as of September 12, 2026 (stay date 2026-10-03). Please check the booking site for actual rates.
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forumWhat families say
Rakuten Travel rating 4.19 out of 5 (5,677 reviews). Guests single out the breakfast for its variety, with vegetables, local pickles and seasonal dishes, and many say it was delicious. Families praise the thoughtful treatment they received, such as having their luggage taken in early and being shown to a cool spot on a hot day. On the other hand, some guests report that the changing area and washing area of the communal bath are cramped, and that they ended up waiting undressed for a shower to free up, so busy times call for some care.
Kids Facilities
Annex Tatami Twin
Annex Tatami Twin
A tatami-floored twin room built around a Japanese-modern look. It sleeps up to 3 guests, with the third guest accommodated on an extra bed (a mattress), and it is listed as having 2 to 3 mattress sets for up to 3 guests. Because you take your shoes off, it suits families with young children.
- •For 3 guests, the third is accommodated on an extra bed (a mattress).
- •The room's bathroom facilities are a shower booth and a toilet, with no bathtub; for a soak, use the communal bath on the first floor.
Categories
Overview
Matsumoto Tourist Hotel is an 8-minute walk from JR Matsumoto Station and about a 10-minute walk from Matsumoto Castle. The Main Building and the Annex hold 188 guest rooms between them, all fitted with Simmons beds. The Annex has tatami-floored Tatami Twin rooms that sleep up to 3 guests, which gives families another option. There are communal baths separated by gender, and breakfast is a buffet in the restaurant. The hotel reports that meals accommodating allergies can be arranged. Checkout is a relaxed 11 a.m., which helps when mornings with children take time.
Rooms
The Main Building and the Annex hold 188 guest rooms between them, all fitted with Simmons beds. Single rooms in the Main Building use a semi-double bed, and with double-glazed windows and blackout doors they make it easier to sleep even in the daytime, which genuinely counts when you are traveling with a young child who needs a nap. The Main Building's Deluxe Double is a roomier double with a sofa, on the upper floors. Rakuten Travel plans list the Main Building's semi-double room as 12 sq m with a Simmons semi-double bed (W120 x H200), and the Annex's Small Double as 12 sq m with a 140 cm double bed. The Annex's Tatami Twin is a tatami-floored room built around a Japanese-modern look. It sleeps up to 3 guests, with the third guest accommodated on an extra bed (a mattress), and it is listed as having 2 to 3 mattress sets for up to 3 guests. A tatami room where you take your shoes off is an easy setup for time with a child at the crawling or toddling stage. The Main Building also has the Ladies' Room, a room type for women only. Annex rooms are equipped with a television, refrigerator, air purifier, Wi-Fi, toilet, shower room and a reading lamp; the shower booth and the toilet are separate and there is no bathtub, so for a soak you use the communal bath on the first floor. Rakuten Travel plans list Main Building rooms as having a bathtub and toilet, so if you want to bathe your child in the tub in your own room, the Main Building is the one to consider. Some room types come with an air purifier that has a humidifying function.
Dining
Breakfast is a buffet at the handmade-food restaurant Pumpkin, served from 6:30 a.m. to 9:30 a.m., with entry until 9:15 a.m., and it costs 990 yen for staying guests. Because of the seating in the venue and the ingredients ordered, it is limited to 150 servings a day, so guests are asked to reserve at the front desk by the day before. Dinner is served in the same restaurant from 5:30 p.m. to 10 p.m., with last orders at 9:30 p.m., but as a rule the restaurant is closed on Sundays and Mondays (during a run of consecutive holidays, on the final day). If you are staying on a Sunday or Monday you cannot have dinner on-site, so plan on eating out or bringing something back. There is no information about dining in your room. Alongside seasonal menus using local ingredients, Pumpkin offers a rice set for 550 yen and small plates and salad at 180 yen a plate (one self-serve helping), and there are takeout bento boxes in more than 10 varieties. The small plates and bento boxes make it easy to match how much your child will eat. The hotel reports that meals accommodating allergies can be arranged; please confirm what is possible with the hotel in advance.
Baths
There are communal baths separated by gender, open from 3 p.m. to midnight and from 5 a.m. to 10 a.m. The communal bath tubs have handrails. There is no mention of onsen. Whether children who are not yet out of diapers may get into the tub is not stated, so please confirm in advance. There is no information about a private-hire bath.
Family-Friendly Features
There is no information about cribs, baby futons or bed guards, and none about children's rates or co-sleeping conditions either, so please confirm the number of guests and the rate when you book. Items available to borrow are handled at the front desk in limited numbers: a reading lamp, humidifier, trouser press, umbrella, sewing kit, nail clippers, area map, iron, basic medicines, stapler, ruler, scissors, glue, packing tape, can opener, bottle opener and wine opener. On the second floor of the Annex, the Chaibrary holds about 6,300 books and manga, and you may take up to 5 manga per person to your room. The Cha Lounge on the same second floor is open from 6 a.m. to 11 a.m. and from 3 p.m. to 11 p.m., for staying guests only. The free cha soba (green tea buckwheat noodles) service runs for one hour, from 9:30 p.m. to 10:30 p.m., and is suspended on the restaurant's closing days. Guests with a buckwheat allergy should take care. Barrier-free features include wheelchair access, wheelchairs available to borrow, Western-style toilets in the rooms and Braille guidance in the building, which gives you a sense of what to expect when you are thinking about getting around with a stroller. Checkout is at 11 a.m., and extending until 1 p.m. costs 30% of the room rate, a schedule that lets you take your time getting ready in the morning.
Access
The hotel is an 8-minute walk from JR Matsumoto Station and 15 minutes from Matsumoto IC. Matsumoto Castle is about a 10-minute walk away. Parking is 900 yen per night for standard passenger cars, and parking outside the designated hours adds 100 yen per hour. The ground-level spaces are, as a rule, first-come, first-served and cannot be reserved; when they are full you will be directed to the affiliated multi-level parking garages, Fukashi Parking and Town Parking. Check-in is from 3 p.m. to midnight, and checkout is at 11 a.m. The front desk lends bicycles free of charge, and Matsumoto Castle is 5 minutes away by bicycle.
Access & Information
| location_onAddress | 2-4-24 Fukashi, Matsumoto, Nagano 390-0815 |
|---|---|
| directions_carAccess | An 8-minute walk from JR Matsumoto Station, and 15 minutes from Matsumoto IC on the Chuo Expressway in Nagano Prefecture. It is the closest hotel to the Matsumoto Civic Arts Center, the city art museum and Aizawa Hospital. |
| trainNearest station | Matsumoto Station |
| local_parkingParking | Standard passenger cars 900 yen per night; motorcycles (open-air bike parking) 450 yen per night. For large vehicles, please inquire. |
| callPhone | +81-263-33-9000 |
| paymentsCards | VISA, JCB, American Express, Diners Club, UC, DC, NICOS, UFJ Card, Mastercard, ORICO |
| languageOfficial site | https://www.trist.co.jp/open_in_new |
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Reference price as of September 12, 2026 (stay date 2026-10-03). Please check the booking site for actual rates.
Check rates & availability
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Frequently Asked Questions
What ages is Matsumoto Tourist Hotel best suited to?
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It has facilities that work especially well for children aged 3 and over. There is no age limit, and families with children of any age can stay.
Is there parking at Matsumoto Tourist Hotel?
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Parking: Standard passenger cars 900 yen per night; motorcycles (open-air bike parking) 450 yen per night. For large vehicles, please inquire.
How do you get to Matsumoto Tourist Hotel?
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An 8-minute walk from JR Matsumoto Station, and 15 minutes from Matsumoto IC on the Chuo Expressway in Nagano Prefecture. It is the closest hotel to the Matsumoto Civic Arts Center, the city art museum and Aizawa Hospital.
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Information on this page was compiled by directly consulting Official website, Rakuten Travel, Jalan (last verified: August 2026). Prices, availability and seasonal operations change. Please check each booking site for the latest information.
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