Alpico Plaza Hotel
Reference price as of November 5, 2026 (stay 2026-11-28). US$ is an approximate conversion from yen. Check the booking site for actual rates.
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forumWhat families say
Rakuten Travel rating 4.17 out of 5 (2,110 reviews). A review from a family with a 3-year-old says the breakfast of Shinshu specialties had plenty that their son could eat. Some guests chose the hotel because it has a triple room. Many mention the location close to the station and the clean rooms. On the other hand, the partner onsen is far away, and some guests could not get on the free shuttle bus, which is first-come, first-served. Others point out that the bathroom is small.
Kids Facilities
Crib and bed guard rentals
Crib and bed guard rentals
Cribs can be borrowed for 2,200 yen per night including tax. They can be set up only in Comfort Double and Deluxe Twin rooms and are for children under 1 year old. Bed guards are available to borrow free of charge, for one side of the bed only. Please request either one by phone in advance.
- •Cribs can be set up only in Comfort Double and Deluxe Twin rooms
- •Cribs are for children under 1 year old
- •Cribs are limited in number and require an advance reservation by phone
- •Bed guards are lent for one side of the bed only
Plan with diaper and baby wipe benefits
Plan with diaper and baby wipe benefits
- calendar_monthSeason:Confirm with hotel
- paymentsPrice:Free for guests
On plans with a diaper benefit, children under 3 receive free diapers, 5 per request, in your choice of size S, M or L. The brand cannot be specified. You also receive one pack of baby wipes for the stay, along with late checkout at 11 a.m. (instead of the usual 10 a.m.).
- •Free diapers are for children under 3
- •The diaper brand cannot be specified
- •This benefit is limited to accommodation plans that include diapers
Breakfast buffet (restaurant Nagomiza)
Breakfast buffet (restaurant Nagomiza)
A Japanese and Western buffet of about 40 dishes that makes generous use of local ingredients, served from 6:30 a.m. to 9:30 a.m. Breakfast is free for young children under elementary school age, and there is a charge for elementary school children. Information on a dedicated children's menu is not listed in our information.
- •Breakfast is free for young children under elementary school age
- •There is a breakfast charge for elementary school children
Categories
Overview
Alpico Plaza Hotel is a 160-room hotel about a 2-minute walk from the Oshiro-guchi exit of Matsumoto Station, right next to the Matsumoto Bus Terminal. Rooms range from 14 sq m singles to 38.2 sq m Deluxe Twins. There are also triples and a Fours (4-person) room with extra beds added, so you can choose a room to fit the size of your group. Co-sleeping is available only for children who have not yet started elementary school, and children of elementary school age and older are charged the adult rate (on plans marked as allowing co-sleeping through elementary school, elementary school children and younger can also co-sleep). Co-sleeping is free for up to one child per bed: one child in a double room and up to two in a twin room (one in a Comfort Double, two in a Standard Twin). Cribs and bed guards can be borrowed with a phone reservation in advance, and the breakfast buffet is free for young children under elementary school age.
Rooms
All 160 rooms (57 singles, 28 doubles and 75 twins) have an air purifier with a humidifying function and an LCD television. The non-smoking Single is 14 sq m with one double bed (140 x 200) for 1 to 2 guests. The Standard Double is 15.5 sq m with one queen bed (160 x 200) for 1 to 3 guests, and the Comfort Double is 19.8 sq m, also with a roomy queen bed (160 x 200), for 1 to 3 guests. The Standard Twin is 19 sq m with two wide single beds (110 x 200) and sleeps 1 to 4 guests. The Triple is 19 sq m, with two beds plus one extra bed. The 38.2 sq m Deluxe Twins include a non-smoking Deluxe Twin with two beds plus one extra bed, and a non-smoking Deluxe Twin set up as a Fours (4-person) room with two extra beds, so you can add beds and keep the family together in one room. The Room Type Assigned by the Hotel option is for one guest only and does not allow co-sleeping, so it cannot be chosen when traveling with children. Items available to borrow include a bathroom set for guests with disabilities, and a wheelchair for use inside the hotel can also be borrowed.
Dining
Breakfast is served at the restaurant Nagomiza: a Japanese and Western buffet of about 40 dishes that makes generous use of local ingredients. It runs from 6:30 a.m. to 9:30 a.m. Breakfast is free for young children under elementary school age, and costs 950 yen including tax for elementary school children. The restaurant is open from 6:30 a.m. to 6 p.m., with lunch from 11:30 a.m. until last order at 2 p.m. Dinner is served only for private bookings, so there is no evening meal for staying guests, and in-room dining is not available either. You will need to go out for dinner, but the first floor of the hotel is home to Matsumoto Tsunagu Yokocho, one of the largest food-and-drink alleys in the prefecture. Show your room key between 3 p.m. and 6 p.m. and you can enjoy a free welcome drink at the first-floor restaurant.
Baths
There is no communal bath, private-hire bath or sauna in the hotel, so you bathe in your room's en-suite bathroom, which has a toilet with a heated seat and a washing function. If you would like an onsen, a service for staying guests only lets you use the communal bath at Utsukushigahara Onsen Shoho, a group hotel, free of charge. Shoho is a separate property some distance from this hotel, however, so you will need to go by the free shuttle bus, or by private car, public bus or taxi. The free shuttle bus takes up to 10 people per trip and runs twice a day: from the hotel at 6:10 p.m. and 7:10 p.m., and back from Shoho at 8 p.m. and 9 p.m. If you go by car or other means, bathing hours are 6 p.m. to 9 p.m., and 9 a.m. to 3 p.m. on the day after your stay. Bathing tickets are handed out at the front desk on a first-come, first-served basis from 3 p.m. on the day of your stay, and cannot be reserved in advance by phone or any other way. Bath towels can be borrowed free of charge at the Shoho front desk. Shoho is closed to these guests on some days for maintenance or private bookings, and on consecutive holidays and public holidays it may also be unavailable depending on its own reservations.
Family-Friendly Features
Co-sleeping is available only for children under school age, and children of elementary school age and older are charged the adult rate (on plans marked as allowing co-sleeping through elementary school, elementary school children and younger can also co-sleep). Co-sleeping is free for up to one child per bed, so one child in a double room and up to two in a twin room. Young children count toward the number of guests: a Comfort Double allows up to one co-sleeping child and a Standard Twin up to two. No towels, amenities or bedding are provided for a co-sleeping child, so bring the things your child is used to. If a child under school age uses a bed on their own, the adult rate applies, and when one adult and a child use a twin or double room, the rate is that for two adults. Cribs can be borrowed for 2,200 yen per night including tax. They can be set up only in Comfort Double and Deluxe Twin rooms and are for children under 1 year old, and numbers are limited, so an advance reservation by phone is required. Bed guards are available to borrow free of charge, for one side of the bed only; please request these by phone in advance as well. On plans with a diaper benefit, children under 3 receive free diapers (5 per request, in sizes S, M and L) and one pack of baby wipes for the stay, and checkout moves from the usual 10 a.m. to 11 a.m. There is no childcare service.
Access
JR Matsumoto Station's Oshiro-guchi exit is a 2-minute walk away, the Matsumoto Bus Terminal a 1-minute walk, and Matsumoto Castle a 15-minute walk. There are two affiliated parking lots, at 1,200 yen per night for staying guests. No reservation is needed, and you can come and go as often as you like from 3 p.m. on your check-in day until 12 p.m. on your checkout day. The hotel has a barrier-free toilet and a women-only coin-operated laundry with a lock. Frequently asked questions are also available in English. For stays from June 1, 2026 onward, the Nagano Prefecture and Matsumoto City accommodation tax applies: if the room rate per person per night (room only, before tax) is 6,000 yen or more, an extra 200 yen per person per night is paid at check-in. Rates under 6,000 yen are not taxed.
Access & Information
| location_onAddress | 1-3-21 Fukashi, Matsumoto, Nagano 390-0815 |
|---|---|
| directions_carAccess | A 2-minute walk from the East Exit (the Oshiro-guchi, or castle-side, exit) of JR Matsumoto Station, right next to the Matsumoto Bus Terminal. Cars can enter and leave the parking lot 24 hours a day, at 1,200 yen per night from 3 p.m. to 12 p.m. the next day. |
| trainNearest station | Matsumoto Station |
| local_parkingParking | 1,200 yen per night, at Times Alpico Plaza or Silk Parking. |
| callPhone | +81-263-36-5055 |
| paymentsCards | JCB, American Express, Diners Club, DC |
| languageOfficial site | https://www.alpico-plaza-hotel.jp/open_in_new |
Map
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Reference price as of November 5, 2026 (stay 2026-11-28). US$ is an approximate conversion from yen. Check the booking site for actual rates.
Check rates & availability
Opens the booking site in a new tab.
Frequently Asked Questions
What ages is Alpico Plaza Hotel best suited to?
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It has facilities that work especially well for babies and toddlers (ages 0 to 2) and children aged 3 and over. There is no age limit, and families with children of any age can stay.
Does Alpico Plaza Hotel have baby beds?
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Baby beds are available to rent. See the Kids Facilities section on this page for details.
Is there parking at Alpico Plaza Hotel?
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Parking: 1,200 yen per night, at Times Alpico Plaza or Silk Parking.
How do you get to Alpico Plaza Hotel?
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A 2-minute walk from the East Exit (the Oshiro-guchi, or castle-side, exit) of JR Matsumoto Station, right next to the Matsumoto Bus Terminal. Cars can enter and leave the parking lot 24 hours a day, at 1,200 yen per night from 3 p.m. to 12 p.m. the next day.
Can a child who hasn't started elementary school co-sleep with us for free?
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Children under school age can co-sleep free of charge, up to one child per bed. Co-sleeping beyond the room's capacity may incur an additional charge. Amenities, towels, pillows and similar items are not provided for co-sleeping children.
Can our elementary school child co-sleep with us?
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Co-sleeping is limited to children under school age. Children of elementary school age and older are charged the adult rate (on plans marked as allowing co-sleeping through elementary school, elementary school children and younger can also co-sleep). If a child needs a bed, the booking is made again with that child counted as an adult.
What are the check-in and checkout times?
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Check-in is from 3 p.m. to 1 a.m. the next morning, and checkout is at 10 a.m.
Can we enjoy an onsen with our children?
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Every room has an en-suite bathroom. Staying guests can use the communal bath at Utsukushigahara Onsen Shoho, an affiliated property, free of charge. The shuttle bus has a limit on the number of passengers, and a bathing ticket is required; tickets are given out on a first-come, first-served basis after check-in. No information is published on the bathing rules for children, so please check with the hotel in advance.
Can children have the welcome drink too?
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Show your room key at the first-floor restaurant and you can enjoy unlimited soft drinks, including cola, Calpis and cocoa. It runs from 3 p.m. to 6 p.m., and the hours may be shortened for private bookings or similar reasons.
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Information on this page was compiled by directly consulting Official website, Rakuten Travel, Ikyu.com (a Japanese booking site), Jalan (last verified: October 2026). Prices, availability and seasonal operations change. Please check each booking site for the latest information.
We take care to keep information accurate, but always confirm the latest details on the hotel's official site and booking sites before you book or visit.
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