Keio Plaza Hotel Tokyo
Reference price as of October 22, 2026 (stay 2026-11-14). US$ is an approximate conversion from yen. Check the booking site for actual rates.
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forumWhat families say
Rakuten Travel rating 4.41 out of 5 (5,969 reviews). Guests report that their children loved SKY PLAZA IBASHO on the 47th floor and that the family could relax there even before checkout. Families praise the breakfast buffet for its wide variety and for letting people at the same table choose different menus, and rate the staff as courteous. On the other hand, some point out that spots such as the floors were not thoroughly cleaned, that there were no chairs to sit on at the front desk, and that the walk from the station leaves you sweating in summer.
Kids Facilities
Sky Pool (circular pool for young children)
Sky Pool (circular pool for young children)
- calendar_monthSeason:Summer only
- paymentsPrice:Free for guests
An outdoor pool on the 7th floor of the Main Tower. The circular pool for young children is 6.0 m across and about knee-deep on an adult, and the main pool measures 17.0 m by 9.0 m with an average depth of 1.2 m. Staying guests can use it free of charge. The changing rooms have shampoo, body soap and hair dryers, and lockers are free.
- •Entry may be restricted when the pool is crowded or in bad weather
- •Whether swim diapers are permitted is not stated, so please check with the hotel in advance
Baby items available to borrow
Baby items available to borrow
- paymentsPrice:Free for guests
Cribs are lent free of charge. They are only for children up to around 10 months old who cannot yet pull themselves up to stand, and numbers are limited, so please request one when booking. Bed guards can be fitted on the sides of the bed only. Baby buggies and umbrellas are also lent free of charge.
- •However, cribs cannot be added in standard rooms
- •Bed guards cannot be fitted at the foot of the bed
- •Items available to borrow are limited in number, so reserving in advance is recommended
Baby Gokigen Plan
Baby Gokigen Plan
A plan for guests traveling with children under 3, offered only in rooms with a bathroom that has a separate washing area. Its perks include the use of a baby-bottle sterilizing set, a formula-preparation device, a baby bath (with a water thermometer), a toilet-training seat, a step stool, a high chair, a lidded diaper bin and puzzle mats.
- •Offered only in rooms with a bathroom that has a separate washing area
Children's menus
Children's menus
A kids' meal at 2,000 yen, a children's set at 3,800 yen and a kids' plate at 3,900 yen are available, all including service charge and tax. Children's chairs and cutlery are provided too. The breakfast buffet is 3,000 yen for ages 6 to 12 and free for ages 5 and under.
Nursing rooms
Nursing rooms
A dedicated nursing room is located on the lobby floor of the Main Tower, and there is another nursing room on the 3rd floor of the Main Tower. Restrooms with diaper-changing tables are found in the women's restrooms on the upper floors (42, 43 and 47) and lower floors (2, 4 and 5) of the Main Tower, but there are none inside the Club Lounge on the 45th floor. Restrooms with baby seats are on the 47th floor of the Main Tower, on the 5th floor of the lower section (inside the barrier-free restroom, usable with a stroller) and in the women's restroom on the 2nd floor.
Children's job experience plans
Children's job experience plans
- calendar_monthSeason:Summer only
Stay plans sold during the summer holidays. The children's bartender experience plan, limited to 3 groups a day, is sold during the summer holidays and is open to elementary and junior high school students. A bartender teaches children how to use a shaker so they can make a non-alcoholic cocktail, followed by a completion ceremony and a commemorative photo, and the plan comes with early check-in at 2 p.m. There is also a children's hotel staff experience plan, limited to one group a day. Both include breakfast.
- •Limited to elementary and junior high school students
- •Please enter your child's full name (in kanji or hiragana)
- •This is a limited-period stay plan, not a year-round in-house service, so please check the sales period when booking
Categories
Overview
Keio Plaza Hotel Tokyo is a high-rise city hotel a 5-minute walk from the West Exit of Shinjuku Station and right by the B1 exit of Tochomae Station on the Toei Oedo Line. Its 1,452 rooms cover a wide range, from the Japanese Suite (a Japanese-style tatami room) and the Luxury Family Room to universal-design rooms built with accessibility in mind. Children under school age co-sleep free of charge, with up to one child per adult. Cribs and bed guards are available to borrow, there is a nursing room on the lobby floor of the Main Tower, and the outdoor Sky Pool, open in summer only, has a circular pool for young children, so the hotel is well set up for families with little ones.
Rooms
This high-rise hotel has 1,452 rooms in total, ranging widely from standard rooms to suites. For families, the most spacious option is the Luxury Family Room on floors 31-32 of the Main Tower (46.3 m², for 3 to 5 guests; when 5 guests stay, one of the beds is a sofa bed). Other choices include the Deluxe Plus Twin, which can be used as a triple, and the Plaza Deluxe South, which also works for 3 to 4 guests. Room types such as the Junior Suite Twin include universal-design rooms and rooms for wheelchair users. The suites include a Japanese-style tatami room (the Japanese Suite, on the 10th floor of the Main Tower, 72.5 m², for 1 to 4 guests), and some rooms can be booked as connecting rooms with a reservation. Some rooms, such as the Plaza Standard Twin, have only a shower booth and no bathtub, so if you want your child to soak in a tub, choose your room with care. Every room has an air purifier with a humidifying function and an iron and ironing board, plus an electric hot-water kettle, so you can prepare formula.
Dining
Breakfast is served at the restaurants on the 2nd floor of the Main Tower and is also available through in-room dining. On plans that include breakfast, breakfast for children aged 6 and over is included in the room rate. A co-sleeping child eats free only when the adults have the buffet; if the adults order à la carte, a separate charge applies for the co-sleeping child. On plans without breakfast, the Western and Japanese buffet costs 3,000 yen for children aged 6 to 12 and is free for children aged 5 and under. Children's menus include a kids' meal at 2,000 yen, a children's set at 3,800 yen and a kids' plate at 3,900 yen, all including service charge and tax. Children's chairs and cutlery are provided too. For allergies or vegetarian requests, share the details in advance and the hotel will consult the head chef to accommodate you. The hotel can also suggest restaurants with private rooms to suit your group size and style, though a private restaurant room is booked together with a meal and normally carries a room charge.
Family-Friendly Features
Children under school age co-sleep free of charge when they do not use a bed, with up to one child per adult, and they are not counted in the number of guests. There is no separate children's room rate, and children of elementary school age and older pay the adult rate. Cribs are provided free of charge, but for safety reasons they are lent only for children up to around 10 months old who cannot yet pull themselves up to stand. Numbers are limited, so please request one when booking. Cribs cannot be added in standard rooms. There is no rate category for babies or toddlers with added bedding, and co-sleeping applies only when the child does not use a bed, so once a child is past the crib's age range, they co-sleep in an adult bed. A bed guard can be fitted on the sides of the bed only, not at the foot. Extra towels are available, along with yukata (sizes 100 to 140) and a children's amenity set with a toothbrush, slippers (about 20 cm), a mini handkerchief and a sponge.
For families with children under 3, there is the Baby Gokigen Plan, available only in rooms with a bathroom that has a separate washing area. Its perks include the use of a baby-bottle sterilizing set, a formula-preparation device, a baby bath (with a water thermometer), a toilet-training seat, a step stool, a high chair, a lidded diaper bin and puzzle mats. There is a dedicated nursing room on the lobby floor of the Main Tower, and another nursing room on the 3rd floor of the Main Tower. Wheelchairs, baby buggies, umbrellas and similar items are lent free of charge; numbers are limited, so reserving in advance is recommended. An in-room babysitting service is available to staying guests only, provided in Japanese, and as a rule must be booked at least 2 days in advance.
During the summer holidays, the hotel sells a children's bartender experience plan, limited to 3 groups a day. It is open to elementary and junior high school students. There is also a children's hotel staff experience plan, limited to one group a day. Neither is a year-round in-house service, so please check the sales period when you book. The Club Lounge on the 45th floor of the Main Tower, available to Premier Grand guests, has been limited to ages 13 and over after 5:30 p.m. since March 16, 2026; families with children aged 12 and under are directed to SKY PLAZA IBASHO on the 47th floor of the Main Tower.
Play Areas and Pool
The outdoor Sky Pool on the 7th floor of the Main Tower is open in summer only. In 2026 it runs from July 4 to September 27, from 9 a.m. to 8 p.m. (last admission 7:30 p.m.). The main pool measures 17.0 m by 9.0 m with an average depth of 1.2 m (1.05 m to 1.28 m), and the circular pool for young children is 6.0 m across and about knee-deep on an adult. Staying guests can use it free of charge. For safety reasons, children under 13 cannot use the fitness room. There is no onsen, communal bath or private-hire bath, so bathing is in your room's bathroom.
Access
The hotel is about 5 minutes from the West Exit of JR Shinjuku Station, connected directly by underground passage, and right by the B1 exit of Tochomae Station on the Toei Subway Oedo Line. Check-in is at 3 p.m. (last check-in 2 a.m. the next morning), and checkout is at 11 a.m. Except for some suites and the Japanese-style tatami room, rooms can extend checkout for a fee. Parking has capacity for 509 vehicles, at 1,000 yen per night for staying guests. There is a 7-Eleven, open 24 hours, on the 2nd floor of the South Tower, and the laundry room is also open 24 hours. A free shuttle bus to Tokyo Disney Resort runs round trip every day for staying guests only; every seat must be reserved, and the trip takes about 60 minutes. Guests with strollers are shown a step-free route.
Access & Information
| location_onAddress | 2-2-1 Nishishinjuku, Shinjuku-ku, Tokyo 160-8330 |
|---|---|
| directions_carAccess | Right by the B1 exit of Tochomae Station on the Toei Subway Oedo Line. About 5 minutes from the West Exit of JR Shinjuku Station, connected directly by underground passage. |
| trainNearest station | Shinjuku Station |
| local_parkingParking | Parking has capacity for 509 vehicles, at 1,000 yen per night for staying guests; reservations are not accepted. |
| callPhone | +81-3-3344-0111 |
| paymentsCards | VISA, JCB, American Express, Diners Club, UC, DC, NICOS, OMC, Bank Card, UFJ Card, Mastercard, Saison, JTB, Takashimaya, ANA |
| languageOfficial site | https://www.keioplaza.co.jp/open_in_new |
Map
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Reference price as of October 22, 2026 (stay 2026-11-14). US$ is an approximate conversion from yen. Check the booking site for actual rates.
Check rates & availability
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Frequently Asked Questions
What ages is Keio Plaza Hotel Tokyo best suited to?
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It has facilities that work especially well for babies and toddlers (ages 0 to 2) and children aged 3 and over. There is no age limit, and families with children of any age can stay.
Does Keio Plaza Hotel Tokyo have baby beds?
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Baby beds are available to rent. See the Kids Facilities section on this page for details.
Is there parking at Keio Plaza Hotel Tokyo?
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Parking: Parking has capacity for 509 vehicles, at 1,000 yen per night for staying guests; reservations are not accepted.
How do you get to Keio Plaza Hotel Tokyo?
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Right by the B1 exit of Tochomae Station on the Toei Subway Oedo Line. About 5 minutes from the West Exit of JR Shinjuku Station, connected directly by underground passage.
Can we use the lounge or bar with our kids in the evening?
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After 5:30 p.m., families with children aged 12 and under use SKY PLAZA IBASHO on the 47th floor of the Main Tower.
Do co-sleeping children count toward the number of guests?
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Children under school age can stay with co-sleeping, and in that case they are not counted in the number of guests. Co-sleeping is limited to one child per adult.
Can children use the fitness room?
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The fitness room is on the 7th floor of the Main Tower and is for staying guests only, who can use it free of charge 24 hours a day. However, the rule is that children under 13 refrain from using it for safety reasons.
When can we use the outdoor pool?
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The outdoor pool is on the 7th floor of the Main Tower and is open in summer only. It is open from around early July to late September, 9 a.m. to 8 p.m. (last entry 7:30 p.m.), and it is free for staying guests. There is also a round wading pool for small children.
Where and from what time is breakfast served?
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Breakfast is served in two venues, Glass Court (6 a.m. to 10 a.m.) and Jurin (6 a.m. to 9:30 a.m.), both with last entry at 9:30 a.m. Jurin also offers Japanese and Western set meals, and options vary by plan.
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Information on this page was compiled by directly consulting Official website, Rakuten Travel, Ikyu.com (a Japanese booking site), Jalan (last verified: October 2026). Prices, availability and seasonal operations change. Please check each booking site for the latest information.
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