Reference price as of September 19, 2026 (stay date 2026-10-10). Please check the booking site for actual rates.
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forumWhat families say
Rakuten Travel rating 4.17 out of 5 (1,009 reviews). Many guests describe the staff as cheerful and helpful, and some guests mention being able to use the lounge with their children. Some guests found the lobby floor crowded and not very relaxing, while other areas such as the lounge were comfortable. On the downside, some guests felt that room service did not offer good value for its price.
Kids Facilities
Crib
Crib
A crib can be rented for 1,000 yen per crib for the stay. Children under 6 can stay free of charge when co-sleeping, and since extra beds are not available, co-sleeping is the standard arrangement.
- •Extra beds are not available.
- •Children ages 6 and over are charged the adult rate and must be entered in the adult column.
Indoor pool
Indoor pool
- calendar_monthSeason:Confirm with hotel
- paymentsPrice:Free for guests
The indoor pool inside the fifth-floor fitness center is free for staying guests, who may use it as often as they like between check-in and checkout. Use is limited to ages 4 and over, and children ages 16 and under must be accompanied by an adult.
- •For hygiene reasons, children wearing diapers are asked to refrain from using the pool.
- •Swim caps are recommended, and caps are available to borrow.
Children at the breakfast buffet
Children at the breakfast buffet
- paymentsPrice:Free for guests
The breakfast buffet at the first-floor Marble Lounge offers about 150 items across Japanese, Western and Chinese cuisine, including smoothies that children love. Breakfast is free of charge for children under 6 when accompanied by an adult.
- •This applies to children under 6 only when they are accompanied by an adult.
Family Room
Family Room
The Family Room blends the warmth of wood with Japanese touches and pairs a king bed with a sofa bed. It is well suited to stays with family or friends.
Guaranteed connecting rooms (Happy Family Plan)
Guaranteed connecting rooms (Happy Family Plan)
- paymentsPrice:Free for guests
Booking 2 rooms on the Happy Family Plan guarantees a free upgrade to connecting rooms, where the adjoining rooms are linked. The same plan also makes the crib free of charge and provides children's amenities including a toothbrush, slippers and a towel set. Both require advance reservation.
- •These benefits apply only when 2 rooms are booked on the Happy Family Plan.
- •Advance reservation is required, and the items may not be available depending on the circumstances.
Overview
Hilton Tokyo is a city hotel among the high-rise towers on the west side of Shinjuku. It is a 2-minute walk from Nishi-Shinjuku Station and a 10-minute walk from Shinjuku Station, and its rooms have a Japanese feel, with shoji screens and fusuma sliding doors. Room types range widely, from rooms in the 28-square-meter range to 66-square-meter suites. Children under 6 can co-sleep and have breakfast free of charge, and cribs are available, so the hotel is well set up for families with young children. The indoor pool can be used by children ages 4 and over.
Rooms
Guest rooms are fitted with shoji screens and fusuma sliding doors, giving them a Japanese feel. The Hilton Room, the standard category, comes as a double or twin measuring 28 to 30 square meters and accommodating 1 to 3 guests; the double has one bed measuring 180 cm wide by 205 cm long. Because a twin room has two beds, up to 2 children under 6 can co-sleep free of charge. For families, there is also a Family Room (King Family with sofa bed), which combines the warmth of wood with Japanese touches. If you would like something larger, the suites range from the 44-square-meter Junior Suite to the 66-square-meter Tower Suite. Booking 2 rooms on the Happy Family Plan guarantees a free upgrade to connecting rooms, where the adjoining rooms are linked.
Dining
The breakfast buffet at the first-floor Marble Lounge offers roughly 150 items across Japanese, Western and Chinese cuisine, with live cooking stations, freshly baked bread and smoothies that children love. Breakfast is free of charge for children under 6 when accompanied by an adult. All of the hotel's restaurants welcome children, with the exception that St. George Bar is limited to ages 18 and over after 6 p.m.
Pool
The indoor pool inside the fifth-floor fitness center is free for staying guests, who may use it as often as they like between check-in and checkout. Use of the pool is limited to ages 4 and over, and children ages 16 and under must be accompanied by an adult. For hygiene reasons, children wearing diapers are asked to refrain from using the pool, and swim caps are recommended (caps are available to borrow).
Family-Friendly Features
A crib can be rented for 1,000 yen per crib for the stay. Children under 6 can stay free of charge when co-sleeping, and extra beds are not available. Children ages 6 and over are charged the adult rate, so they must be entered in the adult column when booking. When 2 rooms are booked on the Happy Family Plan, the crib is free of charge, and children's amenities including a toothbrush, slippers and a towel set are provided (advance reservation required; pajamas can be brought to your room on request).
Access
The nearest station is Nishi-Shinjuku Station on the subway Marunouchi Line, about a 2-minute walk away. Tochomae Station on the Oedo Line is about a 3-minute walk, and the West Exit of Shinjuku Station, served by JR and private railways, is a 10-minute walk. A free shuttle bus also runs from Shinjuku Station. By car, the hotel has 280 parking spaces on the second and third basement floors, and staying guests pay 1,500 yen per night, covering 24 hours from entry, then 300 yen for each additional 30 minutes. The vehicle height limit for the parking is 2.1 meters.
Access & Information
| location_onAddress | 6-6-2 Nishishinjuku, Shinjuku-ku, Tokyo 160-0023 |
|---|---|
| directions_carAccess | A 2-minute walk from Nishi-Shinjuku Station on the Tokyo Metro Marunouchi Line, with an underground passage. A 10-minute walk from Shinjuku Station, and 5 minutes from Tochomae Station on the Oedo Line. A free shuttle bus runs from Shinjuku Station. |
| trainNearest station | Nishi-Shinjuku Station |
| local_parkingParking | Parking is available at around 1,500 yen per night, with 280 spaces on the second and third basement floors of the hotel. The vehicle height limit is 2.1 m. |
| callPhone | +81-3-3344-5111 |
| paymentsCards | VISA, JCB, American Express, Diners Club, UC, DC, NICOS, Bank Card, UFJ Card, Mastercard, Saison, AEON, JTB, Takashimaya, JAL |
| languageOfficial site | https://tokyo.hiltonjapan.co.jp/open_in_new |
Map
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Reference price as of September 19, 2026 (stay date 2026-10-10). Please check the booking site for actual rates.
Check rates & availability
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Frequently Asked Questions
What ages is Hilton Tokyo best suited to?
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It has facilities that work especially well for babies and toddlers (ages 0 to 2). There is no age limit, and families with children of any age can stay.
Does Hilton Tokyo have baby beds?
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Baby beds are available to rent. See the Kids Facilities section on this page for details.
Is there parking at Hilton Tokyo?
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Parking: Parking is available at around 1,500 yen per night, with 280 spaces on the second and third basement floors of the hotel. The vehicle height limit is 2.1 m.
How do you get to Hilton Tokyo?
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A 2-minute walk from Nishi-Shinjuku Station on the Tokyo Metro Marunouchi Line, with an underground passage. A 10-minute walk from Shinjuku Station, and 5 minutes from Tochomae Station on the Oedo Line. A free shuttle bus runs from Shinjuku Station.
Can our child co-sleep with us free of charge?
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Children under 6 stay free of charge when co-sleeping, and because a twin room has two beds, this applies to up to 2 children. Children ages 6 and over are charged the adult rate and must be entered in the adult column when booking. Extra beds are not available.
Can young children use the indoor pool?
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The pool is limited to ages 4 and over, and children ages 16 and under must be accompanied by an adult. For hygiene reasons, children wearing diapers are asked to refrain from using it. Swim caps are recommended, and caps are available to borrow. Staying guests may use the pool as often as they like between check-in and checkout.
Is breakfast included for children?
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Breakfast is free of charge for children under 6 when accompanied by an adult. Breakfast for children ages 6 and over is not included in the displayed room rate. The buffet at the first-floor Marble Lounge offers about 150 items across Japanese, Western and Chinese cuisine, plus smoothies that children love.
Can we get a crib, and are there amenities for children?
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A crib can be rented for 1,000 yen per crib for the stay. When you book 2 rooms on the Happy Family Plan, the crib is free of charge and children's amenities including a toothbrush, slippers and a towel set are provided. These require advance reservation, and pajamas can be brought to your room on request.
When do cancellation charges start?
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There is no cancellation charge if you notify the hotel by the day before your scheduled stay. If you notify the hotel on the day itself, or fail to arrive without notice, 100% of the rate is charged.
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Information on this page was compiled by directly consulting Official website, Rakuten Travel, Ikyu.com (a Japanese booking site), Jalan (last verified: August 2026). Prices, availability and seasonal operations change. Please check each booking site for the latest information.
We take care to keep information accurate, but always confirm the latest details on the hotel's official site and booking sites before you book or visit.
For the people who run this property: corrections and updates go through For Hotels & Partners, and the "Listed on Kids Stay" badge for your website is on Listing badge. Both are free.