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Hotel Okura Kobe
forumWhat families say
Rakuten Travel rating: 4.59 out of 5 (8,814 reviews). Guests report being able to rent a crib even when traveling with a one-year-old, and enjoying the kids' play area. Families praise the playroom, which was upgraded in a renovation, and the free co-sleeping for children through elementary school age, which makes the hotel easy to use with a family. On the other hand, some guests report that although the laundry is free, there are only 4 machines, and that they were always busy and unavailable during a multi-night stay.
Categories
Kids Facilities
Baby-item rentals (crib, bed guard and more)
Baby-item rentals (crib, bed guard and more)
Items available to borrow include a crib (for ages 0 to 24 months, 1,265 yen per night; not possible in some rooms), a bed guard (for ages 18 months to under 5), a baby chair (for ages 6 months to under 5), a baby bath (for babies under 3 months), a toilet-training seat (for ages 18 months and over), children's bedding, children's pajamas (sizes 110 cm to 120 cm), slippers and toothbrushes. Quantities are limited.
- •Quantities are limited, so an item may not be available.
- •Because of their layout, some rooms cannot accommodate a crib.
Children's corner and kids' play area
Children's corner and kids' play area
At the children's corner beside the front desk on the lobby floor, you can pick up children's amenities and borrow toys and picture books. The kids' play area on the first floor (10 a.m. to 5 p.m.) has the Cyber Wheel rotating play equipment and Imagination Playground large building blocks.
- •Up to 2 picture books can be borrowed per person.
Outdoor pool (summer only)
Outdoor pool (summer only)
- calendar_monthSeason:Summer only
A 25 m by 10 m outdoor pool open in summer only. It has a children's pool and an Aqua Play Corner for children. There is no age limit for the children's pool, but children of elementary school age and under must be accompanied by a guardian. For children of staying guests ages 4 and over, the charge is 1,650 yen on weekdays and 2,200 yen on weekends and public holidays. In 2026 it is open from July 18 to August 31.
- •Children of elementary school age and under must be accompanied by a guardian, and the accompanying guardian also pays the usage fee.
- •Children who wear disposable diapers must wear a swim diaper together with a swimsuit.
- •Free bath towels are not provided for children ages 3 and under.
Indoor pool (year-round)
Indoor pool (year-round)
An all-weather 25 m pool with a skylight, open year-round. It is for ages 4 and over, and children under 13 must be accompanied by a guardian. There is no children's pool. It closes on the second Monday of each month, except in August and January.
- •Children under 13 must be accompanied by a guardian.
- •Closed on the second Monday of each month (open in August and January).
Kids' meals
Kids' meals
The Chinese restaurant Toka-Rin, the teppanyaki restaurant Sazanka, the Japanese restaurant Yamazato and the casual dining restaurant Camellia each offer a kids' meal at 2,700 yen. Camellia also has a kids' curry and kids' spaghetti at 1,500 yen each. Children's chairs and tableware are available.
Nursing room and diaper-changing spaces
Nursing room and diaper-changing spaces
The nursing room on the lobby floor has a diaper-changing bed, a diaper bin and a sink. The women's restroom and the multipurpose restroom, both on the lobby floor, can also be used, and the health club has a nursing room and a diaper-changing mat.
Overview
Hotel Okura Kobe is a 35-story high-rise hotel in Kobe's Meriken Park, right beside Kobe Port Tower, where rooms look out on a different side of Kobe depending on whether they face north, south, east or west. Children ages 12 and under stay free of charge when co-sleeping, and the hotel has family-friendly touches such as cribs, bed guards and other items available to borrow, a children's corner on the lobby floor, and a kids' play area on the first floor. There is no communal bath or onsen, and guest-room bathrooms are generally combined bath-and-toilet units.
Rooms
Guest rooms are divided into the Main Floors on levels 6 to 15, the Authentic Floors on levels 16 to 27 (entirely non-smoking) and the Sky View Floors on levels 28 to 33. Standard Rooms (27-29 sq m) face east or west, and Deluxe Rooms (37 sq m) face north or south. In the Deluxe Rooms, twin beds measure 110-120 cm by 200 cm and double beds 180 cm by 200 cm; in the Standard Rooms, twin beds measure 110 cm by 200 cm and double beds 160-180 cm by 200 cm. For three guests, one extra bed can be added for an additional 6,325 yen, and connecting rooms joining two neighboring rooms can accommodate up to 6 guests. The Japanese-Western rooms on the 6th floor (58-75 sq m) are shoes-off rooms with a bathroom that has a separate washing area.
Dining
Breakfast is a Japanese and Western buffet at 3,800 yen including tax and service charge, and children ages 4 to 12 pay 1,900 yen (free for children ages 3 and under). The Chinese restaurant Toka-Rin, the teppanyaki restaurant Sazanka, the Japanese restaurant Yamazato and the casual dining restaurant Camellia each offer a kids' meal at 2,700 yen, and children's chairs and tableware are available. The restaurants will accommodate allergies as far as they can, so you can discuss your needs with them in advance. The private rooms at Sazanka, Toka-Rin and Yamazato have no age restrictions for children (a separate private-room charge applies); only the main bar, Emerald, is closed to guests under 20. If you bring your own baby food, the hotel can lend tableware and warm it for you.
Baths
There is no onsen, communal bath or private-hire bath. Apart from the Japanese-Western rooms and some special suites, guest-room bathrooms are combined bath-and-toilet units, and the Hollywood twin rooms in the northwest corner have a shower booth. The Japanese-Western rooms on the 6th floor are shoes-off rooms with a bathroom that has a separate washing area, which makes bathing with a small child easier.
Family-friendly features
Children ages 12 and under stay free of charge when co-sleeping; only meals and similar extras are charged separately. Available items include a crib (for ages 0 to 24 months, 1,265 yen per night; some rooms cannot accommodate one because of their layout), a bed guard (for ages 18 months to under 5), a baby chair (for ages 6 months to under 5), a baby bath (for babies under 3 months), a toilet-training seat (for ages 18 months and over), children's bedding, children's pajamas (sizes 110 cm to 120 cm), slippers and toothbrushes; quantities of all of these are limited. At the children's corner beside the front desk on the lobby floor, you can pick up children's amenities and borrow toys and picture books. The kids' play area on the first floor (10 a.m. to 5 p.m.) has the Cyber Wheel rotating play equipment and Imagination Playground large building blocks. The summer-only outdoor pool has a children's pool and an Aqua Play Corner for children; there is no age limit for the children's pool, but children of elementary school age and under must be accompanied by a guardian (for children of staying guests ages 4 and over, the charge is 1,650 yen on weekdays and 2,200 yen on weekends and holidays). The indoor pool, open year-round, is for ages 4 and over, and children under 13 must be accompanied by a guardian. The nursing room on the lobby floor has a diaper-changing bed and a sink; the women's restroom and the multipurpose restroom can also be used for this, and the health club has a nursing room and a diaper-changing mat as well. If you would like to leave your child while you go out, a babysitting service that cares for children in your room is available by reservation for a fee.
Access
The hotel is a 10-minute walk from Motomachi Station on the JR and Hanshin lines, and 7 minutes by car from JR Sannomiya Station and Hankyu-Hanshin Sannomiya Station. Parking costs 1,500 yen per night, requires no reservation, and can be used from the morning of your check-in day. A free shuttle bus runs daily between Sannomiya Bus Terminal and the hotel, and on Saturdays, Sundays and public holidays it also stops at Shin-Kobe Station. Early check-in and late checkout can be arranged on request.
Access & Information
| location_onAddress | 2-1 Hatobamachi, Chuo-ku, Kobe, Hyogo 650-8560 (in Meriken Park) |
|---|---|
| directions_carAccess | About a 10-minute walk from Motomachi Station on the JR Kobe Line and the Hanshin Line. |
| trainNearest station | Motomachi Station |
| local_parkingParking | Parking costs 1,500 yen per night. |
| callPhone | +81-78-333-0111 |
| paymentsCards | VISA, JCB, American Express, Diners Club, Mastercard |
| languageOfficial site | https://www.kobe.hotelokura.co.jp/open_in_new |
Reference price as of August 28, 2026 (stay date 2026-09-19). Please check the booking site for actual rates.
Frequently Asked Questions
Can we bring our own baby food, and is there somewhere to warm it?
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Yes. You can bring baby food and similar items, and a microwave on the mezzanine floor is available for warming it.
Where can we change a diaper or nurse our baby?
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The nursing room has a diaper-changing bed, a diaper bin and a sink, and the health club also has a nursing room and a diaper-changing mat.
Is there a space where children can play?
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There is a children's corner beside the front desk on the lobby floor, where you can pick up children's amenities and borrow toys and picture books.
Can we arrange a babysitter?
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A babysitting service that cares for young children in your room is available by reservation for a fee. Please contact the hotel for details.
Is there a charge for a child who co-sleeps with us?
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Children aged 12 and under (elementary school age) stay free of charge when co-sleeping, with meals and similar extras charged separately. If a bed is needed, the same rate as an adult applies.
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Information on this page was compiled by directly consulting Official website, Rakuten Travel, Ikyu.com (a Japanese booking site), Jalan (last verified: August 2026). Prices, availability and seasonal operations change — please check each booking site for the latest information.
We take care to keep information accurate, but always confirm the latest details on the hotel's official site and booking sites before you book or visit.