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ANA Crowne Plaza Kobe
forumWhat families say
Guests praise the lovely rooms with their night views. Some report enjoying a delicious breakfast at a quiet Japanese restaurant, while there are also comments about room requests.
Categories
Kids Facilities
Crib and bed guard loans
Crib and bed guard loans
Cribs and bed guards are available to borrow. Cribs are for children under 1 year old and require a Superior-type room (30 sq m) or above. Bed guard loans are limited to one per room, and quantities of both are limited.
- •Quantities are limited, so it is best to ask early.
- •Cribs can only be used in Superior-type rooms (30 sq m) and above.
Co-sleeping (free for elementary school age and under)
Co-sleeping (free for elementary school age and under)
- paymentsPrice:Free for guests
Each adult can have one child of elementary school age or under co-sleep free of charge. If the child has breakfast, the children's charge is paid separately at the restaurant.
- •On some plans, a child who has meals or futon bedding is charged the same rate as an adult.
Indoor pool
Indoor pool
- calendar_monthSeason:Confirm with hotel
The indoor pool on the 12th floor is rectangular, 20 m long and 9 m wide. Staying guests can use it for 2,640 yen, and hours are 9 a.m. to 7 p.m., with last admission at 6 p.m. There is no children's pool, and children of elementary school age and under must be accompanied by a guardian.
- •Children of elementary school age and under must be accompanied by a guardian.
- •Beach balls and other items that are not swimming aids may not be brought in or used.
- •Closed on the fourth Monday of every month, except on public holidays.
Meals accommodating allergies
Meals accommodating allergies
Meals accommodating allergies can be arranged. On some accommodation plans, guests with food allergies are asked to say so before booking, so getting in touch in advance is recommended.
- •Guests with food allergies are advised to say so in advance.
Overview
ANA Crowne Plaza Kobe is a 592-room high-rise hotel directly connected to Shin-Kobe Station on the Shinkansen and the subway. All guest rooms are on the 14th floor or above, and one child of elementary school age or under can co-sleep free of charge per adult; meals are charged separately. Cribs and bed guards are available to borrow. Cribs are for children under 1 year old and can be used in Superior-type rooms and above. Quantities are limited, so it is best to ask early. There is no communal bath, onsen or private-hire bath, and the indoor pool is available for a fee, with no children's pool.
Rooms
All guest rooms are on the 14th floor or above. Rooms on the east side look out over Osaka Bay, while rooms on the west side take in the Kobe cityscape and, in the distance, Awaji Island. Room types include the Standard Single (15 sq m, 1 guest), Basic Double (20 sq m, 1-2 guests), Standard Twin and Double (22 sq m, 1-2 guests), Superior Twin, Triple and King Double (31 sq m, 1-3 guests), Deluxe Corner Twin (41 sq m, 1-4 guests) and Deluxe Twin (44 sq m, 1-3 guests). For stays of 3 or more guests, most room types are set up with a sofa bed or an extra bed, which is worth keeping in mind when choosing a room for the family. In twin rooms, a fixed night table sits between the two beds, so they cannot be pushed together. Connecting rooms are also available on request, which helps if you want two adjoining rooms for the family.
Dining
Breakfast is a Japanese-Western buffet priced at 3,600 yen. When a co-sleeping child has breakfast, the children's breakfast charge is paid separately at the restaurant, and on some plans breakfast for children ages 6 to 12 costs 1,800 yen. There is no special dress code for the restaurants, but Teppanyaki Kitano specifies business casual or casual dress, so children's outfits need some thought there as well.
Baths
There is no communal bath, onsen or private-hire bath at the hotel, so guests bathe using the bathtub-and-shower combination in their room.
Pool
The indoor pool on the 12th floor is rectangular, 20 m long and 9 m wide, and staying guests can use it for 2,640 yen. Hours are 9 a.m. to 7 p.m., with last admission at 6 p.m. There is no children's pool, and children of elementary school age and under must be accompanied by a guardian. Beach balls and other items that are not swimming aids may not be brought in or used. The pool is closed on the fourth Monday of every month, except on public holidays.
Family-friendly features
One child of elementary school age or under can co-sleep free of charge per adult, with meals charged separately. Cribs and bed guards are available to borrow, and quantities of both are limited. Cribs are for children under 1 year old and require a Superior-type room (30 sq m) or above. Bed guard loans are limited to one per room. Meals accommodating allergies can also be arranged. There is no communal bath, onsen or private-hire bath at the hotel, so guests bathe using the bathtub and shower in their room. The fitness gym is for ages 18 and over, so children cannot use it. Even when staying on the Club Floor, children of elementary school age and under cannot use the club lounge's cocktail hour, for stays from June 1, 2024. Luggage storage is available before check-in and after checkout, making it easy to head out sightseeing unencumbered.
Access
The hotel is directly connected to Shin-Kobe Station on the Shinkansen and the subway. Sannomiya is one stop and 2 minutes away by subway, and Osaka is about 25 minutes away. Parking is available for 650 cars at 1,500 yen per night, and guests staying on the Club Floor receive one free space per room. Check-in is from 3 p.m. to midnight, and checkout is at 11 a.m.
Access & Information
| location_onAddress | 1 Kitano-cho, Chuo-ku, Kobe, Hyogo 650-0002 |
|---|---|
| directions_carAccess | Directly connected to Shin-Kobe Station on the Shinkansen and the subway. Sannomiya is one stop and 2 minutes away, and Osaka is about 25 minutes away. |
| trainNearest station | Shin-Kobe Station |
| local_parkingParking | Parking for 650 cars at 1,500 yen per car per night. Guests staying on the Club Floor receive one free parking space per room. |
| callPhone | +81-78-291-1121 |
| paymentsCards | VISA, JCB, American Express, Diners Club, DC, NICOS, UFJ Card, Mastercard |
| languageOfficial site | https://www.ihg.com/crowneplaza/hotels/jp/en/hyogo/osakb/hoteldetailopen_in_new |
Reference price as of August 28, 2026 (stay date 2026-09-19). Please check the booking site for actual rates.
Frequently Asked Questions
Can our child co-sleep free of charge?
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Each adult can have one child of elementary school age or under co-sleep free of charge. Meals are charged separately.
Can we check in earlier than the standard time?
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Standard check-in is at 3 p.m., but you can enter your room before then for an additional fee. This may not be possible depending on room availability.
Can we extend our checkout time?
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Standard checkout is at 12 noon, but you can extend it for an additional fee. This may not be possible depending on room availability.
Can we leave our luggage before check-in or after checkout?
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Luggage can be stored at the bell desk on the 4th floor. Valuables, fragile items and perishables cannot be stored.
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Information on this page was compiled by directly consulting Official website, Rakuten Travel, Ikyu.com (a Japanese booking site), Jalan (last verified: August 2026). Prices, availability and seasonal operations change — please check each booking site for the latest information.
We take care to keep information accurate, but always confirm the latest details on the hotel's official site and booking sites before you book or visit.