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Comfort Hotel ERA Kobe Sannomiya
forumWhat families say
Rakuten Travel rating 4.31 out of 5 (2,125 reviews). Guests praise the spacious rooms and roomy beds that make it easy to sleep alongside a child, and they rate the breakfast buffet highly for its wide variety and generous portions of both Japanese and Western dishes. On the other hand, some guests report dust inside the air conditioning and insufficient cleaning of the bathtub, so cleanliness is worth keeping in mind.
Kids Facilities
Baby-item loans (crib, toothbrush and towels)
Baby-item loans (crib, toothbrush and towels)
A crib is available for 1,100 yen per night. Advance reservation is required, and the room types it can be set up in are limited. If a co-sleeping child needs a toothbrush or towels, the front desk will provide them free of charge.
- •The crib requires advance reservation
- •The room types the crib can be set up in are limited
Breakfast service for families with children
Breakfast service for families with children
- paymentsPrice:Free for guests
High chairs are available at the breakfast area in limited numbers, and children's tableware is provided as well. If you are concerned about food allergies, you can check the list of allergens at the front desk, though individual accommodations are not offered. Baby food and other items you bring with you can be warmed in the microwave inside the hotel.
- •High chairs are available in limited numbers
- •Individual accommodations for allergies are not offered
Family Room
Family Room
A three-bed room with two 122 cm-wide beds and one 110 cm-wide bed, measuring 29 sq m; there are 11 of these rooms. They sleep 1-4 guests, and when four adults stay, an extra bed 110 cm wide is added, but no bed is added for a co-sleeping child.
Overview
Comfort Hotel ERA Kobe Sannomiya is a business hotel about a 4-minute walk from Kobe-Sannomiya Station. Every room is non-smoking, and there are four room types: double, queen, twin and family rooms. Children through the sixth grade of elementary school stay free when co-sleeping, cribs and high chairs are available to borrow, and the hotel can warm baby food. There is no communal bath, so bathing is in the en-suite bathroom in each room.
Rooms
There are four room types. The Double Standard is 15 sq m with a 140 cm-wide bed and sleeps 1-2 guests (89 rooms). The Queen Economy is 18 sq m with a 164 cm-wide bed and sleeps 1-3 guests (43 rooms). The Twin Standard is 19-24 sq m with two 123 cm-wide beds and sleeps 1-4 guests (75 rooms). The Family Room is 29 sq m with two 122 cm-wide beds plus one 110 cm-wide bed and sleeps 1-4 guests (11 rooms). Every room is non-smoking, and children through the sixth grade of elementary school stay free when co-sleeping. When co-sleeping in a Queen Economy, two adults and one child rest together on the queen bed. In a Twin Standard, a child who uses a bed alone is not covered by free co-sleeping and has to be booked as an adult. In a Family Room, an extra bed 110 cm wide is added when four adults stay, but no bed is added for a co-sleeping child. The hotel also looks after families with young children in other ways, such as assigning a corner room or a room on a floor with fewer other guests.
Dining
Breakfast is the Cheerful Morning buffet, served from 6:30 a.m. to 9:30 a.m. at the Comfort Library Cafe on the second floor. It costs 1,800 yen for adults and 950 yen for co-sleeping elementary school children, and is free for co-sleeping children who have not yet started elementary school. High chairs are available at the breakfast area in limited numbers, and children's tableware is provided as well. If you are concerned about food allergies, you can check the list of allergens at the front desk, though individual accommodations are not offered. Baby food and other items you bring with you can be warmed in the microwave inside the hotel.
Baths
There is no communal bath, so bathing is in the en-suite bathroom in each room. The bathtub is designed so you can stretch out your legs, and these bathrooms are larger than at previous Comfort Hotels. Every room has a nano-bubble showerhead.
Family-friendly features
Children through the sixth grade of elementary school co-sleep at no charge, and if a co-sleeping child needs a toothbrush or towels, the front desk will provide them free of charge. Amenities are provided in adult sizes only. A crib is available for 1,100 yen per night; advance reservation is required, and the room types it can be set up in are limited. The Comfort Library Cafe, which guests can also use before and after check-in, stocks books that children can enjoy too.
Access
The hotel is about a 4-minute walk from Exit A23 of Kobe-Sannomiya Station on the Hanshin Railway, and about a 5-minute walk from the East Exit of JR Sannomiya Station. The on-site parking has 18 spaces at 1,500 yen per night, allocated on a first-come, first-served basis, so it cannot be reserved. Checkout is normally at 10 a.m., but with late checkout it can be extended to 12 noon.
Access & Information
| location_onAddress | 4-2-10 Kumiodori, Chuo-ku, Kobe, Hyogo 651-0096 |
|---|---|
| directions_carAccess | About a 4-minute walk from Exit A23 of Kobe-Sannomiya Station on the Hanshin Railway, and about a 5-minute walk from the East Exit of JR Sannomiya Station. |
| trainNearest station | Sannomiya Station |
| local_parkingParking | On-site parking for 18 cars, including 1 space for guests with disabilities, is 1,500 yen per night (3 p.m. to 11 a.m. the next day) on a first-come, first-served basis. |
| callPhone | +81-78-271-3611 |
| paymentsCards | VISA, JCB, American Express, Diners Club, UC, DC, NICOS, OMC, UFJ Card, Mastercard, Rakuten Card |
| languageOfficial site | https://www.choice-hotels.jp/era/kobesannomiya/open_in_new |
Reference price as of August 28, 2026 (stay date 2026-09-19). Please check the booking site for actual rates.
Frequently Asked Questions
Can we bring our own baby food, and is there somewhere to warm it?
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There is a microwave inside the hotel, so you can warm baby food and other items you bring with you. Please ask a staff member where it is located.
Is there a children's price for breakfast?
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There is a charge for breakfast: 700 yen for children ages 4 to 12, free for ages 3 and under, and 1,650 yen for adults.
Are there baby chairs at the breakfast area?
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Baby chairs are available, though the number is limited. Children's tableware is also provided, so please ask a staff member if you need it.
Can breakfast be adapted if our child has a food allergy?
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A list of allergens is available, but individual accommodations are not offered. If you have any concerns, please speak to the front desk.
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Information on this page was compiled by directly consulting Official website, Rakuten Travel, Ikyu.com (a Japanese booking site), Jalan (last verified: August 2026). Prices, availability and seasonal operations change — please check each booking site for the latest information.
We take care to keep information accurate, but always confirm the latest details on the hotel's official site and booking sites before you book or visit.