Ryotei Ryokan Hotel ISAGO Kobe
Reference price as of September 19, 2026 (stay date 2026-10-10). Please check the booking site for actual rates.
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forumWhat families say
Rakuten Travel rating 4.18 out of 5 (860 reviews). Families with children repeatedly mention that the low beds in the rooms let their children sleep with peace of mind, and that the private-hire baths and private-hire onsen let them bathe at their own pace as a family. Some reviews also describe attentive staff who brought ice and helped find a hospital when a child fell ill. On the other hand, guests using strollers report that getting around near Shin-Kobe Station, the nearest station, is somewhat inconvenient because of the exits and the hills.
Kids Facilities
Private-hire natural onsen baths Ogine and Senko
Private-hire natural onsen baths Ogine and Senko
- paymentsPrice:Free for guests
Private-hire baths drawing on the Rokko Nunobiki onsen, with two free private-hire natural onsen baths in the building. Because you have the bath to yourselves, there is nothing to worry about even with young children. If you need a baby bath, the hotel invites you to ask at the front desk.
- •Private-hire slots run from 3 p.m. to 10 p.m., with last reception at 9 p.m.
- •Advance reservations are not accepted; please ask when you check in.
- •Whether children who are not yet out of diapers may bathe has not been confirmed, so please inquire in advance.
Kids' menus and separate dinner menus
Kids' menus and separate dinner menus
Elementary school children are served a separate dinner menu, and children under school age a kids' menu. Breakfast is not a buffet but a Japanese set meal, and breakfast for children is prepared as well. Meals can be prepared to accommodate allergies; the hotel asks that you get in touch by phone.
- •For allergy accommodation, please contact the hotel by phone.
Crib and kids' chair at the Wakamizu dining room
Crib and kids' chair at the Wakamizu dining room
Wakamizu, a private dining room with sunken-floor (horigotatsu) seating, takes up to 12 guests. For families with young children, the hotel states that a crib, a kids' chair and similar items can be provided. Dinner can also be served in a private room, but some plans note that a private room is not included, so confirm when booking if you would like one.
Connecting rooms and rooms with low beds
Connecting rooms and rooms with low beds
The Japanese-style Yasuragi 9-tatami room without an in-room bath can also be used as a connecting room with the neighboring Japanese-style room that has a bath, which suits three-generation stays. To use rooms as a connecting pair, you need to book or inquire by phone. The low beds in the Junior Suite are described as reassuring for families with children.
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Overview
Ryotei Ryokan Hotel ISAGO Kobe is a 5-minute walk from Shin-Kobe Station and has more than 70 years of history as a ryotei ryokan. It has three private-hire baths drawing on the Rokko Nunobiki onsen, known as a spring that is good for the skin: Ogine and Senko are free of charge, while Sentei costs 5,500 yen for 60 minutes. Rooms include 9-tatami and 12-tatami Japanese-style tatami rooms, Western-style rooms and rooms that can connect, which works well for three-generation stays. At dinner, children under school age are served a kids' menu and elementary school children a separate menu; the hotel states that dinner can also be served in a private room, and the private dining room Wakamizu can provide a crib and a kids' chair.
Rooms
There are 22 rooms in total, in a wide range of Japanese-style and Western-style types. The New Japanese-style Yasuragi 9-tatami rooms come in two versions, with and without an in-room bath, and sleep 1 to 3 guests. The Kutsurogi 12-tatami room is a 12-tatami Japanese-style tatami room with a bath and toilet, sleeping 1 to 6 guests, which gives families plenty of room. The 8-tatami Japanese-style tatami room has a shower and toilet, and is described as about the right size for two adults and one child under school age. Western-style rooms include the Comfort Twin at 20 sq m (sleeping 1 to 3), the Comfort Double at 12.8 sq m (sleeping 1 to 2) and the Semi-Double at 10.1 sq m (sleeping 1). In the Comfort Twin the beds can be pushed together into a double-bed layout, and when three guests stay, futon bedding is prepared for one of them. The Japanese-style Yasuragi 9-tatami room without an in-room bath can also be used as a connecting room with the neighboring Japanese-style room that has a bath, which suits three-generation stays. The Junior Suite has low beds and is described as reassuring for families with children. At the top of the range, ZEN the SUITE is a Japanese-Western room with a semi-open-air bath that has a terrace, plus a private sauna, sleeping 2 to 6 guests. Every room is equipped with an air purifier with a humidifying function.
Dining
Both dinner and breakfast are served at the ryotei Kocho. Breakfast is not a buffet but a Japanese set meal of grilled fish, dashimaki tamago (rolled omelet) and yudofu (simmered tofu). Elementary school children are served a separate dinner menu, and children under school age a kids' menu. On the family-friendly Musubi Kaiseki plan, elementary school children staying at the hotel pay half the regular rate. Food allergies are handled by calling the hotel in advance. The hotel states that dinner can also be served in a private room: the private dining rooms are Wakamizu for up to 12 guests, Korin for up to 8 and Hatsune for up to 4. Some plans do note that a private room is not included, so please confirm when booking if you would like one. At the Wakamizu dining room, a crib and a kids' chair can be provided for families with young children. In-room dining is not listed, and both breakfast and dinner are served in the restaurant and the ryotei.
Baths and Onsen
There are three private-hire baths drawing on the Rokko Nunobiki onsen. Ogine and Senko are free private-hire natural onsen baths, and Sentei costs 5,500 yen per room for 60 minutes. Private-hire slots are arranged by speaking to staff at check-in; advance reservations are not accepted. Private-hire reception runs from 3 p.m. to 10 p.m., with last reception at 9 p.m., and from 10 p.m. to midnight and from 6 a.m. to 9 a.m. the baths are open for general bathing, with separate baths for men and women. Private-hire times shift depending on how busy the baths are. The spring water is a sodium chloride and bicarbonate onsen. ZEN the SUITE, with its semi-open-air bath, and the Junior Suite Twin, with its open-air bath, have in-room baths. Whether children who are not yet out of diapers may enter the bathtub has not been confirmed, so please inquire in advance.
Family-Friendly Features
If you need a baby bath, the hotel invites you to ask at the front desk, and it can be used in the private-hire onsen baths. The top-floor lounge has a kids' space, where you can enjoy drinks and snacks with your child right beside you. The lounge is available to guests booking a plan with one night and two meals, and some plans are excluded. It is open from 3 p.m. to 10 p.m., and guests on excluded plans can use it for 2,000 yen per person. The property describes itself as semi-universal, but there are steps both in the public areas and in the guest rooms.
Access
It is a 5-minute walk from Shin-Kobe Station on the JR Shinkansen, and 20 minutes by car from Kobe Airport. The shuttle to Shin-Kobe Station and Sannomiya Station runs from 2 p.m. to 6 p.m. and must be reserved by phone at least 3 days before your stay; depending on how bookings stand, your preferred time may not be available. There are 5 private parking spaces, and if they are full the hotel will direct you to a nearby pay parking lot. Spaces are limited, so if you are driving it is safest to check in advance. Check-in is from 3 p.m. to midnight, and checkout is at 11 a.m. A bathing tax of 150 yen is collected separately. Nearby, the Takenaka Carpentry Tools Museum is a 2-minute walk away, Oji Zoo is 6 minutes by car, the Anpanman Museum 10 minutes by car and KidZania Koshien 30 minutes by car. An English version of the website is also available.
Access & Information
| location_onAddress | 4-3-7 Kumochi-cho, Chuo-ku, Kobe, Hyogo 651-0056 |
|---|---|
| directions_carAccess | A 5-minute walk from Shin-Kobe Station on the JR Shinkansen. The Kitano Ijinkan foreign residences and Harborland are close by. Arima Onsen is 30 minutes away by car, and Universal Studios Japan about 40 minutes. |
| trainNearest station | Shin-Kobe Station |
| local_parkingParking | Private parking for 5 cars; if it is full, the hotel will direct you to a nearby pay parking lot. |
| callPhone | +81-78-241-0135 |
| paymentsCards | VISA, JCB, American Express, Diners Club, UC, DC, NICOS, OMC, UFJ Card, Mastercard, JACCS, ORICO, JTB, JAL |
| languageOfficial site | https://isago.co.jp/open_in_new |
Map
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Reference price as of September 19, 2026 (stay date 2026-10-10). Please check the booking site for actual rates.
Check rates & availability
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Frequently Asked Questions
What ages is Ryotei Ryokan Hotel ISAGO Kobe best suited to?
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It has facilities that work especially well for babies and toddlers (ages 0 to 2) and children aged 3 and over. There is no age limit, and families with children of any age can stay.
Is there parking at Ryotei Ryokan Hotel ISAGO Kobe?
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Parking: Private parking for 5 cars; if it is full, the hotel will direct you to a nearby pay parking lot.
How do you get to Ryotei Ryokan Hotel ISAGO Kobe?
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A 5-minute walk from Shin-Kobe Station on the JR Shinkansen. The Kitano Ijinkan foreign residences and Harborland are close by. Arima Onsen is 30 minutes away by car, and Universal Studios Japan about 40 minutes.
What are the check-in and checkout times?
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Check-in is from 3 p.m. to midnight, and checkout is at 11 a.m.
Can a child who is not yet out of diapers bathe here?
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A baby bath is available. However, there is no information on whether children may enter the bathtub itself, so please check with the hotel in advance.
Can you accommodate a child with a food allergy?
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Meals can be prepared to accommodate allergies. To arrange this, please call the hotel in advance.
Is there a private room where we can eat with our children without worrying about other guests?
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There are private dining rooms, and the hotel states that dinner can also be served in one. Some plans do note that a private room is not included, so please confirm when booking if you would like one.
Are there rooms suited to families?
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Yes. There are rooms suited to families, including connecting rooms.
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Information on this page was compiled by directly consulting Official website, Rakuten Travel (last verified: September 2026). Prices, availability and seasonal operations change. Please check each booking site for the latest information.
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