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Kobe Portopia Hotel
forumWhat families say
Rakuten Travel rating 4.41 out of 5 (8,358 reviews). Guests report that the beds are comfortable and that their young children slept soundly, and they praise the attention paid to families, such as loans of toilet-training seats and children's nightwear. The kids' plate was also well received. On the other hand, the breakfast buffet can involve a wait when it is busy.
Categories
Kids Facilities
Baby-item rentals (crib, baby bath, baby-bottle sterilizing set and more)
Baby-item rentals (crib, baby bath, baby-bottle sterilizing set and more)
A crib (1,265 yen per night, for children who cannot yet pull themselves up to stand), a baby bath (for babies under 3 months old), a sterilizing set for baby bottles and similar items (free of charge), and children's pajamas and slippers are available to borrow. A kids' amenity set (cup, toothbrush and towel) is available for 500 yen, and the front desk also lends picture books, playing cards and similar items. Strollers can be borrowed at the bell captain's desk on the 1st floor of the Main Building, free for the first 4 hours from the start of use and 500 yen per stroller after that. Bed guards are also available to borrow free of charge.
- •The crib, baby bath and baby-bottle sterilizing set are limited in number, so please request them when booking
- •The crib costs 1,265 yen per night
- •Strollers are free for the first 4 hours from the start of use, and 500 yen per stroller after that
- •Please let the hotel know in advance if you would like a bed guard.
Children's dining (kids' menus and baby food)
Children's dining (kids' menus and baby food)
Kids' menus are available at the Chinese restaurant Jukeien, the Dining Cafe SOCO, the Japanese restaurant Kobe Tamura and Kobe Kushiage SAKU, and children's chairs and tableware are provided. Baby food can be prepared to suit the child's age in months, with rice porridge, boiled vegetables and fruit, and the kitchen will also warm baby food you bring with you.
Outdoor pool (summer only)
Outdoor pool (summer only)
- calendar_monthSeason:Summer only
This outdoor roof garden pool is on the 4th floor of the South Building. There is a children's pool, and because the water is 130 cm deep, children whose feet do not reach the bottom and children under elementary school age must be accompanied by a guardian. Guests are asked to refrain from using beach balls, boats and floats larger than the child's height. Children's rates are set for staying guests, covering ages 4 through elementary school. Advance reservations are required.
- •The water is 130 cm deep, so children whose feet do not reach the bottom and children under elementary school age must be accompanied by a guardian
- •Advance reservations are required
Indoor pool
Indoor pool
This indoor pool is open year-round. There is no children's pool, and because the water is 130 cm deep, children whose feet do not reach the bottom and children under elementary school age must be accompanied by a guardian. Children under 4 use it free of charge. Floats and boats are not permitted.
- •Children under 4 use the pool free of charge
- •Floats and boats are not permitted
Nursing rooms
Nursing rooms
There are two nursing rooms: one in the 1st-floor lobby of the Main Building and one at the entrance to Kobe Tamura on the 4th floor of the South Building. They give parents a place to nurse or prepare formula without worrying about other guests, and hotel staff will show you the way if you ask.
Japanese-Western room with a kids' space
Japanese-Western room with a kids' space
This 77.1 sq m room is on the 7th floor of the South Building. Along with a 10-tatami Japanese-style tatami room and a twin bedroom, it has a playroom with play equipment created in collaboration with BorneLund. The bathtub and toilet are separate, and a baby goods set and a mini bath mat for the bathroom are also provided.
Overview
Kobe Portopia Hotel is a large 737-room city resort hotel on Kobe's Port Island. On the 7th floor of the South Building, the Japanese-Western room with a kids' space combines a 10-tatami Japanese-style tatami room with a playroom, including play equipment from BorneLund. Cribs, baby baths and baby-bottle sterilizing sets are available to borrow, and there are nursing rooms and diaper-changing spaces, so families are well looked after. The restaurants offer kids' menus and can also prepare baby food. There is an outdoor pool in summer and an indoor pool open year-round.
Rooms
Kobe Portopia Hotel is a large city hotel on Kobe's Port Island, with 737 rooms across the Main Building and the South Building. The 77.1 sq m Japanese-Western room with a kids' space, on the 7th floor of the South Building, has a 10-tatami Japanese-style tatami room and a twin bedroom plus a playroom, with play equipment created in collaboration with BorneLund, so children can spend time in the room with peace of mind. The Premier Floor on the 24th floor of the Main Building has Hollywood-style beds that make co-sleeping easier, and the Japanese-style tatami rooms on the 7th floor of the Main Building and the Japanese-Western rooms on floors 6 to 11 of the South Building can be set up with futon bedding, which is reassuring when traveling with a baby. Co-sleeping is available at no additional charge for one child of elementary school age or younger per adult; however, when one adult uses a twin or double room alone, co-sleeping is not available. Guest rooms basically have only a bathtub and toilet, and there is no communal bath or onsen; only some rooms, such as the Harbor View Deluxe Room in the Main Building, have a separate washing area.
Dining
Breakfast is a Japanese and Western buffet at 3,700 yen for adults, 1,900 yen for elementary school children and 1,200 yen for children under school age. Kids' menus are available at the Chinese restaurant Jukeien, the Dining Cafe SOCO, the Japanese restaurant Kobe Tamura and Kobe Kushiage SAKU, and children's chairs and tableware are provided. Baby food can be prepared to suit the child's age in months, with rice porridge, boiled vegetables and fruit, and the kitchen will also warm baby food you bring with you. Room service offers easy-to-eat options as well, including kids' sets, rice porridge and fruit.
Family-friendly features
A crib (1,265 yen per night, for children who cannot yet pull themselves up to stand), a baby bath (for babies under 3 months old) and a sterilizing set for baby bottles and similar items (free of charge) are available to borrow. All are limited in number, so please request them when you book. A kids' amenity set (cup, toothbrush and towel) is available for 500 yen, and the front desk also lends picture books, playing cards and similar items. Strollers can be borrowed at the bell captain's desk on the 1st floor of the Main Building, free for the first 4 hours and 500 yen per stroller after that. Nursing rooms are located in the 1st-floor lobby of the Main Building and at the entrance to Kobe Tamura on the 4th floor of the South Building. Diaper-changing spaces are available in the Kobe Daredemo Toilet (a restroom for everyone) and the women's restroom on the 1st floor of the Main Building, the women's restroom beside Tajima on the 2nd floor of the Main Building, and the restroom under the stairs in the basement (B1) of the Main Building. A microwave in the business booth on the 1st floor of the Main Building can be used to warm formula and baby food. Diapers are sold in size L only at the FamilyMart (open 24 hours) on the 1st floor of the hotel shopping arcade. A connecting walkway leads step-free from Shimin-Hiroba Station on the Port Liner to the hotel's 2nd-floor entrance. In an emergency, the emergency outpatient department at Kobe City Medical Center General Hospital on Port Island is available.
Pool
In summer, the outdoor roof garden pool on the 4th floor of the South Building is open from July 10 to August 31, 2026. There is a children's pool, and because the water is 130 cm deep, children whose feet do not reach the bottom and children under elementary school age must be accompanied by a guardian. Guests are asked to refrain from using beach balls, boats and floats larger than the child's height. Children's rates are set for staying guests, covering ages 4 through elementary school, and advance reservations are required. The indoor pool is open year-round. It has no children's pool, and as with the outdoor pool the water is 130 cm deep, so children whose feet do not reach the bottom and children under elementary school age must be accompanied by a guardian. Children under 4 use it free of charge, and floats and boats are not permitted.
Access
The Port Liner takes about 10 minutes from Kobe Airport or Sannomiya, and the hotel is 1 minute from Shimin-Hiroba Station. A free shuttle bus also runs between the hotel, Sannomiya Station and Shin-Kobe Station every 20 minutes. Parking costs 1,000 yen per night for staying guests, or 4,000 yen for stays of 4 nights or more, with no reservation required and free in-and-out access until 2 p.m. on the departure day.
Access & Information
| location_onAddress | 6-10-1 Minatojima Nakamachi, Chuo-ku, Kobe, Hyogo 650-0046 |
|---|---|
| directions_carAccess | About 10 minutes on the Port Liner from Kobe Airport or Sannomiya, then 1 minute from Shimin-Hiroba Station. A free shuttle bus also runs between the hotel, Sannomiya Station and Shin-Kobe Station. |
| trainNearest station | Shimin-Hiroba Station |
| local_parkingParking | Parking is available for 1,000 yen per night, or 4,000 yen for stays of 4 nights or more. No reservation is needed, and you can drive in and out freely until 2 p.m. on your departure day. |
| callPhone | +81-78-302-1111 |
| paymentsCards | VISA, JCB, American Express, Diners Club, UC, DC, NICOS, OMC, Bank Card, UFJ Card, Mastercard, Saison, APLUS, CF, LIFE, ORICO, TOP, JTB, Daimaru, Takashimaya, Rakuten Card, ANA, JAS, JAL |
| languageOfficial site | https://www.portopia.co.jp/open_in_new |
Reference price as of August 28, 2026 (stay date 2026-09-19). Please check the booking site for actual rates.
Frequently Asked Questions
Is there an extra charge for a child co-sleeping with us?
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Co-sleeping is available at no additional charge for up to one child of elementary school age or younger per adult. Note that co-sleeping is not available when one adult is staying in a twin or double room.
Can we bring our own baby food, and will the hotel warm it?
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Baby food you bring with you can be warmed. You may also bring baby food into the restaurants, and you can ask about having it warmed and about tableware for your child.
Is there a nursing room?
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Yes. A nursing room is available, so guests with young children can nurse with peace of mind.
Can we borrow a stroller?
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Strollers are available to borrow at the bell captain's desk on the 1st floor of the Main Building. The first 4 hours are free of charge, after which a fee of 500 yen per stroller applies. Just speak to a member of the hotel staff when you would like one.
Where can we change our baby's diaper?
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Diaper-changing spaces are available in the Kobe Daredemo Toilet (a restroom for everyone) and the women's restroom on the 1st floor of the Main Building, the women's restroom beside Tajima on the 2nd floor of the Main Building, and the restroom under the stairs in the basement (B1) of the Main Building (both men's and women's).
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Information on this page was compiled by directly consulting Official website, Rakuten Travel, Ikyu.com (a Japanese booking site), Jalan (last verified: August 2026). Prices, availability and seasonal operations change — please check each booking site for the latest information.
We take care to keep information accurate, but always confirm the latest details on the hotel's official site and booking sites before you book or visit.