This site uses affiliate links; we may earn a commission on bookings.
forumWhat families say
Rakuten Travel rating 4.37 out of 5 (1,475 reviews). One review from a family who stayed with a 6-month-old reports that the facilities were well equipped and the hospitality warm, so they could travel with peace of mind even with a small child. Guests also mention enjoying the shampoo bar and the self-serve drink station with their children. On the other hand, some report that it took a while for the air conditioning in the room to cool things down.
Categories
Kids Facilities
Baby items to borrow and equipment provided in the rooms
Baby items to borrow and equipment provided in the rooms
- paymentsPrice:Free for guests
Every room is equipped with a toilet-training seat, a diaper bin and a step stool, and baby baths and baby-bottle cleaning supplies are also available to borrow at the front desk. Staying guests can use them free of charge.
- •Please ask at the front desk
Children's meals
Children's meals
Elementary school children can choose the adult meal, the children's jubako (tiered lacquer box) meal for elementary school children, or the jubako meal for children under school age, with Hitachiwagyu Hamburg steak as the main dish. The meal for children under school age is the children's meal in a slightly smaller portion, and no meal is included for infants. Allergies can be accommodated.
- •Available only with plans that include dinner (room-only and breakfast-only plans are not eligible)
- •No meal is included for infants
- •Please let the hotel know about food allergies or portion adjustments when booking.
Moegi (a two-room Japanese-style suite for three-generation families)
Moegi (a two-room Japanese-style suite for three-generation families)
This room is a two-room Japanese-style suite with a 10-tatami room and a 4.5-tatami room. It is a reassuring choice for three-generation families, mixed groups and families with babies, and sleeps up to 7.
Overview
Hotel New Hakuaki is a 21-room inn overlooking the Pacific, known for the natural hot spring from its own source and its Japanese kaiseki cuisine. Every room is equipped with a toilet-training seat, a diaper bin and a step stool, and baby baths and baby-bottle cleaning supplies are available to borrow at the front desk. For dinner, children can choose between a jubako (tiered lacquer box) meal for elementary school children and one for children under school age, and allergies can be accommodated. There are 10 room types to choose from, including two-room Japanese-style suites for three-generation families and a room with its own open-air bath.
Rooms
There are 21 rooms in 10 types. The second floor has 2 Western-style rooms, 2 Japanese-Western rooms, 1 Japanese-style tatami room and 1 room with an open-air bath, and the third floor has 11 Japanese-style tatami rooms, 2 Japanese-Western rooms and 2 special rooms. All rooms are non-smoking. Moegi, on the second floor, is a two-room Japanese-style suite with a 10-tatami room and a 4.5-tatami room, a reassuring choice for three-generation families, mixed groups and families with babies. It sleeps up to 7. The top-grade Shion is a 48 sq m room with an open-air bath with a capacity of 4, where twin beds plus a sofa bed and an air bed sleep up to 4 guests, though the room feels tight with 4. On the third floor, the Japanese-style tatami rooms are 12.5 tatami mats and the special rooms are 100 sq m Japanese-Western rooms with a massage chair, with capacity ranging from 2 to 7 guests. Every room has an air purifier with a humidifying function, and baby items are prepared for children. Wi-Fi is available in all rooms.
Dining
All meals are served in the second-floor restaurant; there are no private banquet rooms. Dinner is a Japanese kaiseki course built around seafood, and breakfast is a Japanese and Western buffet. For dinner, elementary school children can choose the adult meal, the children's jubako (tiered lacquer box) meal for elementary school children, or the jubako meal for children under school age. The main dish is Hitachiwagyu Hamburg steak, with chicken katsu and fried squid also served. Allergies can be accommodated. The meal for children under school age is the children's meal in a slightly smaller portion, and no meal is included for infants. Children's menus are served only with plans that include dinner; room-only and breakfast-only plans are not eligible. Children's menu items can also be ordered separately: karaage fried chicken for 500 yen, udon for 300 yen and fries for 500 yen. The breakfast buffet includes thick rolled omelet made with Okukuji eggs and a salad bar.
Baths
The natural hot spring comes from the hotel's own source and looks out over the Pacific. The spring water is a sodium chloride spring. The open-air baths are separate for men and women, and the indoor communal bath uses the same source. Bathing hours are 4 p.m. to midnight, and 5 a.m. to 9 a.m. the following morning. From Sunday to Thursday the baths also open to day-use visitors, so they can get crowded from around 6 p.m. to 8 p.m. Children, including those under school age, may bathe, and small children need a guardian with them. The guest room Shion has its own private open-air bath looking out over the sea. Staying guests can also use the shampoo bar and pick from a selection of shampoos.
Family-friendly features
Every room is equipped with a toilet-training seat, a diaper bin and a step stool. Baby baths and baby-bottle cleaning supplies (Milton) are also available to borrow at the front desk - just ask there - and both are free for staying guests. The air purifiers provided in every room have a humidifying function. Children, including those under school age, may use the baths when accompanied by a guardian. With the family plan "First Family Trip Support," co-sleeping is free (normally 1,650 yen, on condition that the child is booked as a child under school age without meals or futon bedding), the rate for children under school age drops from the usual 50% to 40%, and children receive a raffle ticket for a chance to win dagashi (traditional Japanese penny candy). These benefits apply to this plan only.
Access
By train, transfer to the Hitachinaka Seaside Railway at Katsuta Station on the Joban Line and get off at Isozaki Station, from which it is a 10-minute walk. The route from Isozaki Station to the hotel runs through a residential area and can be hard to follow, so the free shuttle, which must be reserved in advance, is a reassuring option. By car it is 10 minutes from Hitachi Seaside Park IC, and parking for 94 cars, including the second parking lot, is free with no reservation required. The sea is a 3-minute walk from the hotel, and nearby spots include Ajigaura Beach, 5 minutes away by car, and the national Hitachi Seaside Park, 20 minutes away by car.
Access & Information
| location_onAddress | 4604 Isozakicho, Hitachinaka-shi, Ibaraki 311-1202 |
|---|---|
| directions_carAccess | By car, 10 minutes from Hitachi Seaside Park IC. By train, transfer to the Hitachinaka Seaside Railway at Katsuta Station on the Joban Line; from Isozaki Station it is a 3-minute shuttle ride (reservation required). |
| trainNearest station | Isozaki Station |
| local_parkingParking | Parking for 94 cars, including the second parking lot. It is free, and no reservation is required. |
| callPhone | +81-29-265-7185 |
| paymentsCards | VISA, JCB, American Express, Diners Club, UC, DC, NICOS, UFJ Card, Mastercard, Rakuten Card |
| languageOfficial site | https://hakuaki.com/open_in_new |
Reference price as of August 28, 2026 (stay date 2026-09-19). Please check the booking site for actual rates.
Check rates & availability
This property isn't listed on our booking partners, so please book direct.
Frequently Asked Questions
Can young children use the communal bath?
expand_more
Children, including those under school age, may use the baths, and a guardian should accompany small children while bathing. A baby bath is also available to borrow. Bathing hours are 4 p.m. to midnight and 5 a.m. to 9 a.m. the following morning, and from Sunday to Thursday the baths also open to day-use visitors, so they can get crowded from around 6 p.m. to 8 p.m.
Can we borrow baby items such as a baby bath?
expand_more
A charger, a baby bath, Milton baby-bottle cleaning solution, playing cards, UNO and Jenga are available to borrow - please ask at the front desk. The baby bath and baby-bottle cleaning supplies are free for staying guests.
Is there a toilet-training seat or diaper-changing equipment in the room?
expand_more
Every room is equipped with a toilet-training seat, a diaper bin and a sink step, so families with small children can settle in comfortably.
Are there children's meals, and can allergies be accommodated?
expand_more
Children's meals can be chosen to suit the child's age from three options: the adult meal, the jubako (tiered lacquer box) meal for elementary school children, and the jubako meal for children under school age, which is the children's meal in a slightly smaller portion. Please let the hotel know about food allergies or portion adjustments when booking. Children's menus are served only with plans that include dinner.
How do we get to the hotel from the station?
expand_more
Transfer to the Hitachinaka Seaside Railway at Katsuta Station on the Joban Line and get off at Isozaki Station, from which the hotel is a 10-minute walk. The route runs through a residential area and can be hard to follow, so the free shuttle, which must be reserved in advance, is a reassuring option. By car it is 10 minutes from Hitachi Seaside Park IC.
Related hotels
Family-friendly hotels in Oarai & Hitachinaka
Hotels with Humidifier / Air Purifier Rental in Oarai & Hitachinaka
Find other hotels
Find other hotels
Information on this page was compiled by directly consulting Official website, Rakuten Travel, Jalan (last verified: August 2026). Prices, availability and seasonal operations change — please check each booking site for the latest information.
We take care to keep information accurate, but always confirm the latest details on the hotel's official site and booking sites before you book or visit.