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ANA Crowne Plaza Kumamoto New Sky, an IHG Hotel
forumWhat families say
Rakuten Travel rating 4.38 out of 5 (1,272 reviews). Guests report that the on-site parking makes getting around convenient for families. They praise the breakfast for its variety and seasoning, and some reviews say they enjoyed it every day without tiring of it. On the other hand, some families were disappointed that there is no convenience store nearby and that the hotel shop closes at 9 p.m.
Categories
Kids Facilities
Kumamon Design Room
Kumamon Design Room
A 27.1 sq m twin room decorated with Kumamon, the character of Kumamoto Prefecture. It is on the 12th floor and has beds 120 cm wide; when three guests share the room, an extra bed is added.
- •For three guests, one high-quality extra bed is added
Crib
Crib
A crib can be set up in your room. Children who have not yet started elementary school may also stay with co-sleeping. A reservation is required.
- •Reservation required
Children's rates at the breakfast buffet
Children's rates at the breakfast buffet
At the breakfast buffet in the first-floor restaurant San Cielo, the charge is 1,400 yen per child for ages 7 to 11 and 700 yen per child for ages 4 to 6, with no charge for children ages 3 and under. For a co-sleeping child, the meal charge is payable separately even on a plan that includes meals.
- •Ages 7 to 11: 1,400 yen per child (including consumption tax and service charge)
- •Ages 4 to 6: 700 yen per child (including consumption tax and service charge)
- •Ages 3 and under: no charge
- •The meal charge for a co-sleeping child is payable separately
Overview
ANA Crowne Plaza Kumamoto New Sky, an IHG Hotel is a 25-story city hotel on the banks of the Shirakawa River in central Kumamoto. It is one streetcar stop from JR Kumamoto Station, and the airport bus stops right in front of the hotel. Guest rooms are mainly 22.5 to 27.1 sq m and come in a wide range of types, including a Kumamon Design Room. Guidance on child rates for co-sleeping differs from plan to plan, and cribs are available, so the hotel works well for families with young children as long as you check the child-rate conditions. There is no communal bath and no indoor or outdoor pool; the facilities are limited to what a city hotel that also serves business travelers needs.
This 25-story city hotel stands on the banks of the Shirakawa River, within easy reach of both JR Kumamoto Station and Kumamoto Airport. It has 187 guest rooms.
Rooms
Rooms range widely, from the Standard Semi-Double (22.5 sq m, with a bed 140 cm wide) and the Standard Twin (27.1 sq m, with beds 120 cm wide) to the Kumamon Design Room on the 12th floor (27.1 sq m), where Kumamon hides in every corner of the room, and the Grande 4 Bed (58.2 sq m), which has four beds and a sofa. When three guests share a twin room, one high-quality extra bed is added. Some rooms can be used as connecting rooms, and these require a reservation.
Dining
Breakfast is a Japanese and Western buffet at San Cielo, the first-floor restaurant, served from 6:30 a.m. to 10:30 a.m., with last orders at 10 a.m. Children's breakfast is 1,400 yen per child for ages 7 to 11 and 700 yen for ages 4 to 6, and there is no charge for children ages 3 and under. San Cielo has 120 seats, 16 of them in a private room, and the Japanese restaurant Korin has two tatami rooms seating 18 and 8, so families with young children can eat without worrying about other guests.
Family-friendly features
Children up to age 11 who co-sleep are not charged an accommodation fee. On plans that include breakfast, only the meal charge for a co-sleeping child is payable separately. Children ages 12 and over must be booked as adults. Cribs are also available and require a reservation. There is no communal bath, private-hire bath, sauna, or indoor or outdoor pool; bathing is only in the bathroom in your own room. Wheelchairs, including ones available to borrow, and barrier-free toilets are provided, and the elevators reach every floor, so it is easy to move around the hotel without worrying about steps.
Access
The airport bus stops at the stop right in front of the hotel, and JR Kumamoto Station is one stop away by streetcar. The multi-level parking garage has 200 spaces and costs 1,500 yen per night, with a vehicle height limit of 2.2 m.
Access & Information
| location_onAddress | 2 Higashiamidaji-machi, Chuo-ku, Kumamoto, Kumamoto 860-8575 |
|---|---|
| directions_carAccess | The airport bus stops at the stop right in front of the hotel, and JR Kumamoto Station is just one stop away by streetcar. |
| trainNearest station | Kumamoto Station |
| local_parkingParking | A multi-level parking garage with 200 spaces, at 1,500 yen per night (rate in effect since November 2020). |
| callPhone | +81-96-354-2111 |
| paymentsCards | VISA, JCB, American Express, Diners Club, UC, DC, NICOS, Bank Card, UFJ Card, Mastercard, Saison, AEON, JACCS, CF, LIFE, ORICO, Rakuten Card, ANA |
| languageOfficial site | https://www.ihg.com/crowneplaza/hotels/jp/en/kumamoto/kmjja/hoteldetailopen_in_new |
Reference price as of August 27, 2026 (stay date 2026-09-19). Please check the booking site for actual rates.
Frequently Asked Questions
Is there an accommodation charge for a child who co-sleeps?
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When a child up to age 11 co-sleeps in the room, there is no accommodation charge. On a plan that includes meals, however, the meal charge for the co-sleeping child is not included in the rate.
How much is breakfast for children?
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At the breakfast buffet, the charge is 1,400 yen for ages 7 to 11 and 700 yen for ages 4 to 6, both including tax and service charge, and there is no charge for children ages 3 and under.
What rate applies to elementary school children?
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Elementary school children pay 100% of the adult rate, in both the upper and lower grades.
Can we have a crib in the room?
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Yes. A crib can be set up in your room, and a reservation is required. Children who have not yet started elementary school may also stay with co-sleeping.
Is there a communal bath or a pool for children?
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No. There is no communal bath, private-hire bath, sauna, or indoor or outdoor pool. Bathing is only in the bathroom in your own room.
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Information on this page was compiled by directly consulting Official website, Rakuten Travel, Ikyu.com (a Japanese booking site), Jalan (last verified: August 2026). Prices, availability and seasonal operations change — please check each booking site for the latest information.
We take care to keep information accurate, but always confirm the latest details on the hotel's official site and booking sites before you book or visit.