Tsukioka Onsen Shiratama no Yu Senkei

Reference price as of September 19, 2026 (stay date 2026-10-10). Please check the booking site for actual rates.
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forumWhat families say
Rakuten Travel rating 4.73 out of 5 (1,806 reviews). Guests praise the generous portions of the children's meals and the carefully presented desserts, with some reporting that their children cleared their plates. Families also enjoy the all-you-can-eat ice cream in the lobby and the table tennis, both free of charge. Some guests note that the children's samue (a two-piece Japanese work outfit) is easy to move in and stays neatly in place, while one point raised is that it was hard to tell where to return used trays.
Kids Facilities
Baby items available to borrow
Baby items available to borrow
Items available to borrow include a baby bath, a microwave baby-bottle sterilizer, a formula-preparation kettle, baby shampoo, a Bumbo seat, a diaper bin and a high-low reclining baby chair. On the plans designed for guests traveling with a baby, these are included as a free baby-item rental service benefit.
- •Numbers are limited, so please understand that an item may not be available.
- •If you would like these items, please inquire by phone in advance.
Kids' space
Kids' space
There is a kids' space just for children at the back of the first-floor lobby lounge. It is stocked with plenty of toys and picture books, and the walls are made of soft vinyl. The ryokan cannot take responsibility for accidents involving children, so parents are asked to keep their eyes on them.
- •The ryokan cannot take responsibility for accidents involving children, so please do not take your eyes off them.
Indoor heated pool at the sister ryokan Kaho
Indoor heated pool at the sister ryokan Kaho
An indoor heated pool with a 20-meter, 3-lane pool for adults, plus a children's pool 60 cm deep, a Jacuzzi and a sauna. The charge is 1,000 yen for adults and 500 yen for children (elementary school age and under), and accompanying adults pay the same rate.
- •For guests staying at Senkei, the pool may be used from 3 p.m. to 6 p.m.
- •Children are strictly not allowed to use the pool on their own.
- •Children who are not yet out of diapers cannot use the pool, and swim diapers are also not permitted, for reasons of hygiene.
Kids Plate
Kids Plate
A dish just for children. It is laid out with fried shrimp, octopus-shaped sausages, daigakuimo (candied sweet potato), yogurt cocktail with fruit, fried chicken, french fries and more. The menu may change with the season and with what is available from suppliers.
- •The sashimi and the seasonal vegetable dishes are not included in the children's meal for preschool-age children aged 3 to 6.
Dinner in a private dining room
Dinner in a private dining room
You can eat in a private dining room without worrying about other guests. Guests traveling with a baby may bring their own baby food. If you want a private room guaranteed, it can be arranged for 2,000 yen per person before tax, though depending on how bookings stand your request may not be able to be met.
- •The dinner venue differs depending on the accommodation plan you book.
- •If you would like a private room guaranteed, it can be arranged for 2,000 yen per person before tax.
Private-hire open-air baths fed from the source
Private-hire open-air baths fed from the source
There are 2 private-hire open-air baths fed from the source. Each has an open-air bath supplied from the spring source, a washing area, a toilet and a changing and rest area, at 3,850 yen per room including tax for 40 minutes. They are reserved in advance by phone and are open from 6 a.m. to 9:40 a.m. and from 3:30 p.m. to 11:40 p.m., with reception from 6 a.m. to 9:30 a.m. and from 3 p.m. to 11:30 p.m.
- •Advance reservation is required. Please call to arrange it.
Categories
Overview
Tsukioka Onsen Shiratama no Yu Senkei is an onsen ryokan in Tsukioka Onsen. It has spacious Japanese-style tatami rooms that suit families, such as the 12.5-mat room (for 2 to 7 guests) and the larger 15.5-mat room (for 2 to 7 guests), and co-sleeping is accepted for up to 5 children. Child rates are a flat amount that is the same on weekdays and at weekends, set in bands such as 12,100 yen for elementary school children and 9,350 yen for preschool-age children aged 3 to 6. Baby items including a baby bath, a formula-preparation kettle and a Bumbo seat are available to borrow, and there is a kids' space at the back of the first-floor lobby lounge. Do note that several rooms, including the Japanese-modern rooms and the twin rooms, do not accept bookings with children, so check that the room has child rates set for it before you book.
Rooms
The ryokan has a wide range of rooms: Japanese-style tatami rooms, Japanese-Western rooms, rooms with an open-air bath and Western-style rooms. The 12.5-mat Japanese-style tatami room is 46.1 to 59.6 sq m for 2 to 7 guests, and the larger 15.5-mat Japanese-style tatami room is 57.9 to 61.8 sq m for 2 to 7 guests, both roomy enough for a family. The Deluxe Japanese-Western Room (a 10-mat tatami area, a 12-mat living room and 2 beds) is 90 to 91.8 sq m and sleeps 7, with 5 futons plus 2 beds. The Type G Japanese-Style Room and Bedroom is a 71.2 sq m Japanese-Western room sleeping 8, with 5 futons plus 3 beds (it can take a parent-and-child bed). The Premium Suite Room is a 137.7 sq m Japanese-Western room sleeping 7, with 5 futons plus 2 beds and a hinoki (Japanese cypress) indoor bath filled with heated water; it takes 3 to 7 guests and has child rates set for it. Among the rooms with an open-air bath, the Room with Open-Air Bath, Japanese-Style Tatami Room plus Sofa Corner is 64.7 to 66.3 sq m for 2 to 6 guests and has child rates set for it. A dedicated floor for guests staying with their dog opens in September 2026, and it includes the Dog Suite Fours with Open-Air Bath and Play Area, 70.89 to 71.60 sq m including the open-air bath, for 2 to 4 guests. Whether children can stay on the dog-friendly floor needs to be asked by phone. On the other hand, several rooms do not accept bookings with children. Ikyu.com's information lists the Japanese-Western Room with Open-Air Bath (non-smoking), the Type A Japanese-Modern Room with Open-Air Bath and Terrace (non-smoking), the Type B Japanese-Modern Room with Terrace (non-smoking), the Type C Japanese-Modern Room (non-smoking) and the Japanese-Modern Twin Room with Hammock (non-smoking) as sleeping 2 adults, and Rakuten Travel's room list also marks rooms such as the Deluxe Twin Room with Jacuzzi (50.1 sq m, 2 adults) and the Type F Japanese-Modern Bedroom (59.9 to 62.6 sq m, up to 3 adults) as not accepting children. When booking with children, always check that the room has child rates set for it. Co-sleeping is available for up to 5 children. All rooms are non-smoking.
Dining
Dinner is served in a private dining room, so you can eat without worrying about other guests. If you want a private room guaranteed, it can be arranged for 2,000 yen per person before tax, though depending on how bookings stand your request may not be able to be met. There is a Kids Plate as a dish just for children, laid out with fried shrimp, octopus-shaped sausages, daigakuimo (candied sweet potato) and more. Sashimi and seasonal vegetable dishes are not included in the children's meal for preschool-age children aged 3 to 6. Guests traveling with a baby may bring their own baby food. Breakfast is a Japanese and Western buffet with 40 items. Dinner is served in a private room or a banquet hall, and in-room dining is not offered. For food allergies, some menu items can be changed to a low-allergen menu that avoids the 8 specified allergenic ingredients and the 20 equivalent items, but requests covering 3 or more ingredients per person cannot be accommodated, nor can requests made on the day, and it is not possible to accommodate guests who cannot eat bonito stock or kelp stock. Because the same kitchen and cooking equipment are used, trace amounts may still be present, so the dishes are not completely free of allergens. If allergy symptoms are severe, the ryokan may have to decline for safety reasons.
Baths and Onsen
There are 2 communal baths, open from 5:30 a.m. to 10 a.m. and from 3 p.m. to midnight. Only the open-air bath of the communal baths is filled with sulfur spring water from the source. There are also 2 private-hire open-air baths fed from the source, each with a washing area, a toilet and a changing and rest area, at 3,850 yen per room including tax for 40 minutes, reserved in advance by phone. They are an option when you want to bathe with your children without worrying about other guests. Whether children who are not yet out of diapers may enter the communal baths is not listed in our information, so please confirm with the ryokan.
Family-Friendly Features
Child rates are a flat amount that is the same at weekends and on weekdays: 12,100 yen for elementary school children, 9,350 yen for preschool-age children aged 3 to 6, and for children aged 1 to 2, 7,700 yen with meals and no bedding, 4,950 yen with bedding and no meals, or 2,750 yen with neither meals nor bedding, while children under 1 (age 0) are 1,100 yen. All rates include tax, and special rates apply over Golden Week, Obon and the New Year period. Because there is a "no meals, with bedding" band for ages 1 to 2, children in that age range can stay with bedding provided. Items available to borrow include a baby bath, a microwave baby-bottle sterilizer, a formula-preparation kettle, baby shampoo, a Bumbo seat, a diaper bin and a high-low reclining baby chair, all in limited numbers. On the plans designed for guests traveling with a baby, these are included as a free baby-item rental service benefit, and if you would like them you need to inquire by phone in advance. Children's yukata come in size S for a height of 100 cm, size M for 110 cm and size L for 135 cm. At the back of the first-floor lobby lounge there is a kids' space just for children, with toys and picture books and walls made of soft vinyl. The building is not completely barrier-free: there are ramps here and there and a wheelchair-accessible toilet, but some slopes are hard to manage in a wheelchair on your own (wheelchairs and walking frames are available to borrow with a reservation). Please check on getting around with a stroller as well.
Play Areas and Pool
Guests can use the indoor heated pool at the sister ryokan Kaho. Alongside a 20-meter, 3-lane pool for adults, it has a children's pool 60 cm deep, a Jacuzzi and a sauna. For guests staying at Senkei the pool is open from 3 p.m. to 6 p.m., and the charge is 1,000 yen for adults and 500 yen for children (elementary school age and under), with accompanying adults paying the same rate. Children cannot use it on their own. Children who are not yet out of diapers cannot use the pool, and swim diapers are not permitted either.
Access & Information
| location_onAddress | 453 Tsukioka Onsen, Shibata, Niigata 959-2395 |
|---|---|
| directions_carAccess | 10 minutes by car from JR Tsukioka Station, 20 minutes by car from JR Toyosaka Station, or 20 minutes by car from Yasuda IC on the Ban-etsu Expressway. |
| trainNearest station | Tsukioka Station (Niigata) |
| local_parkingParking | Parking is available for 150 cars, free of charge. |
| callPhone | +81-254-32-1111 |
| paymentsCards | VISA, JCB, American Express, Diners Club, UC, DC, NICOS, OMC, UFJ Card, Mastercard, AEON, JACCS |
| languageOfficial site | https://www.senkei.com/open_in_new |
Map
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Reference price as of September 19, 2026 (stay date 2026-10-10). Please check the booking site for actual rates.
Check rates & availability
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Frequently Asked Questions
What ages is Tsukioka Onsen Shiratama no Yu Senkei best suited to?
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It has facilities that work especially well for babies and toddlers (ages 0 to 2) and children aged 3 and over. There is no age limit, and families with children of any age can stay.
Is there parking at Tsukioka Onsen Shiratama no Yu Senkei?
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Parking: Parking is available for 150 cars, free of charge.
How do you get to Tsukioka Onsen Shiratama no Yu Senkei?
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10 minutes by car from JR Tsukioka Station, 20 minutes by car from JR Toyosaka Station, or 20 minutes by car from Yasuda IC on the Ban-etsu Expressway.
What time is check-in?
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Check-in is from 3 p.m. The time may differ depending on the plan you book.
Can we bring our own baby food, or is baby food provided?
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Guests traveling with a baby may bring their own baby food. On the plans designed for guests traveling with a baby, baby food that you can choose to match your child's age in months is set out at the dinner and breakfast venues.
Can a child who is not yet out of diapers use the communal baths?
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There is no published guidance on whether a child who is not yet out of diapers may go into the tubs in the communal baths. A baby bath, baby shampoo and a diaper bin are available to borrow, but please confirm with the ryokan in advance, including whether they may be used in the bathing area. Note that at the sister ryokan Kaho's indoor heated pool, children who are not yet out of diapers cannot use the pool.
What is breakfast like?
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Breakfast is a buffet with 40 items, served in the restaurant.
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Information on this page was compiled by directly consulting Official website, Rakuten Travel, Ikyu.com (a Japanese booking site), Jalan (last verified: September 2026). Prices, availability and seasonal operations change. Please check each booking site for the latest information.
We take care to keep information accurate, but always confirm the latest details on the hotel's official site and booking sites before you book or visit.
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