Tsukioka Onsen Shiratama no Yu Kaho
Reference price. Market rates from Rakuten Travel, per person based on 2 adults sharing one room. This is a guide calculated from available plans over the past few weeks, and it varies by season and number of guests. Please check the booking site for actual rates.
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forumWhat families say
Rakuten Travel rating 4.76 out of 5 (1,631 reviews). Guests praise the breakfast buffet for its wide variety, including freshly squeezed juice, and several mention how pleasant it was to have a massage chair in their room and how comfortable the spacious rooms were. Many also single out the quality of the spring water. On the other hand, some guests report that they could not use the in-room open-air bath because of insects, so take care when choosing a plan with a room that has one.
Kids Facilities
Baby and kids' items available to borrow
Baby and kids' items available to borrow
Items available to borrow include a baby bath, a microwave baby-bottle sterilizer, a formula-preparation pot, a baby bath chair, baby shampoo, a shampoo visor, a Bumbo seat, a baby chair with a tray, a diaper bin, a reclining baby chair, a buggy and a baby walker. Children's yukata and amenities are kept in the elevator hall, where you can choose them as you are shown to your room.
- •Numbers are limited.
Indoor heated pool
Indoor heated pool
- water_dropWater depth:Approx. 60 cm
A proper indoor heated pool with a sauna alongside it, open from 8 a.m. to 6 p.m. with last admission at 5 p.m. Along with three 20-meter lanes for adults, there is a children's pool 60 cm deep. Admission is 500 yen for adults and free for elementary school children and younger, and adults who are only accompanying a child are free as well. Rental swimsuits (for a fee) and play equipment are available too.
- •Children may not use the pool on their own under any circumstances.
- •Children who are not yet out of diapers cannot use the pool. Swim diapers cannot be used either, for hygiene reasons.
Children's corner in the post-bath lounge
Children's corner in the post-bath lounge
- paymentsPrice:Free for guests
The post-bath lounge has a children's corner with toys and picture books, free to use for meeting up after a bath and the like. The children's area in the cooling-off lounge also has a free corner of dagashi (traditional Japanese penny sweets).
Setting up a kids' space
Setting up a kids' space
A kids' space just for children can be set up in the Reimei convention hall. The walls are made of soft vinyl. An area of about 2 tatami mats starts at 10,000 yen including tax.
- •The ryokan cannot accept responsibility for accidents involving children, so please keep your eyes on them at all times.
Dishes just for children
Dishes just for children
Dedicated children's dishes are prepared: a children's kaiseki for elementary school children and a Lunch Kaiseki kids' course for children under school age. They feature fried shrimp, karaage fried chicken, french fries, omurice and more, and the content may change with the season. Families with babies may bring their own baby food.
- •Dishes that take allergies into account can be arranged. Please contact the ryokan in advance.
- •Please tell the ryokan in advance if you would like to bring your own baby food.
Private Spa (private-hire open-air bath fed by the ryokan's own spring)
Private Spa (private-hire open-air bath fed by the ryokan's own spring)
There are 2 completely private open-air baths for private hire, filled with water from the ryokan's own spring source. They are available from 6 a.m. to midnight at 4,400 yen including tax for 60 minutes for up to 6 people. Each has its own rest area with a massage chair and a toilet, and a barrier-free design that can be entered in a wheelchair. There are bath toys as well.
Categories
Overview
Tsukioka Onsen Shiratama no Yu Kaho is a hot-spring ryokan set on high ground in Tsukioka Onsen, looking out over a garden of six thousand tsubo (about 20,000 sq m). The rooms range widely, from 12.5-tatami-mat standard Japanese-style tatami rooms (for 2 to 6 guests) and 16-tatami-mat deluxe Japanese-style tatami rooms (for 2 to 8 guests) to Japanese-Western rooms with an open-air bath and a sauna, and a detached suite for 2 to 10 guests, so families have room to spread out. Children's rates are a flat amount that is the same on weekdays and weekends, and up to 3 children can co-sleep. A private room is guaranteed for dinner, and you may bring your own baby food. There are also items to borrow such as a baby bath and a Bumbo seat, an indoor heated pool, and a children's corner in the post-bath lounge.
Rooms
The lineup runs from Japanese-style tatami rooms to Western-style rooms, and every room is non-smoking. The standard Japanese-style tatami room is 12.5 tatami mats plus a broad window-side space and sleeps 2 to 6 guests, while the deluxe Japanese-style tatami room is 16 tatami mats and sleeps 2 to 8, so families have room to spread out. The Japanese Bedroom is a 16-tatami room with 2 beds, just one room per floor, sleeping 2 to 4 guests, and up to 2 sets of futon bedding can be laid out. The Japanese Bed Corner Room with an open-air bath is 80 sq m and sleeps 2 to 4 guests, with 2 beds plus up to 2 sets of futon bedding; its open-air bath is heated water. The Japanese-Western room with an open-air bath is 85 sq m and sleeps 2 to 4 guests, with double-size twin beds, a 7.5-tatami Japanese-style area and a living room; the tatami area can be partitioned off, which makes it comfortable for two households or a family, and its open-air bath is plain hot water. On the top floor, the Japanese-Western room with a sauna and an open-air bath is about 99 sq m and sleeps 2 to 5 guests, and the detached room with an open-air bath, sauna and cold plunge bath is 153 sq m, sleeps 2 to 10 guests and is barrier-free, easy to use even while in a wheelchair.
Dining
For dinner, a private room is guaranteed in one of three venues: the restaurant, the banquet room or the banquet hall, so your family can eat together without worrying about other guests. Depending on the situation on the day, dinner may instead be served in your room. You cannot specify the venue, but you can ask in advance about seating at a table with chairs. Elementary school children and younger are served their own dedicated dishes rather than the same kaiseki as adults: a children's kaiseki for elementary school children and a Lunch Kaiseki kids' course for children under school age, featuring fried shrimp, karaage fried chicken, omurice (an omelet over rice) and more. Breakfast is a buffet in the convention hall with more than 80 Japanese, Western and Chinese items, from regional specialties to dishes for children. If you tell the ryokan about allergies by phone in advance, some items can be changed to a low-allergen menu that avoids the 7 specified allergenic ingredients and the 18 equivalent ones; because the same kitchen and cooking equipment are used, however, this is not a completely allergen-free meal, venues such as the breakfast buffet are difficult to accommodate, and severe allergies cannot be accommodated.
Baths and Onsen
The ryokan's own spring source, Shiratama no Yu, is a sulfur-containing sodium chloride and sulfate spring. There are 2 communal baths, open from 5:30 a.m. to midnight; they are unavailable from midnight to 5:30 a.m. for cleaning. There are 2 private-hire baths, called the Private Spa, open from 6 a.m. to midnight at 4,400 yen including tax for 60 minutes for up to 6 people. Each has its own rest area with a massage chair and a toilet, and a barrier-free design that can be entered in a wheelchair. There are bath toys as well, so it suits families who want to bathe on their own. The cooling-off lounge offers a range of drinks along with the ryokan's own shrimp miso soup and ice cream free of charge, and the children's area has a free corner of dagashi (traditional Japanese penny sweets). Whether children who are not yet out of diapers may enter the tubs in the communal bath is not stated, so please confirm with the ryokan.
Family-Friendly Features
Children's rates are a flat amount that is the same on weekdays and weekends: elementary school children are 15,400 yen with meals and bedding, children aged 4 to 6 are 11,000 yen with meals and bedding, and children aged 1 to 3 are 9,900 yen with meals only, 5,500 yen with bedding only, or 2,750 yen with neither meals nor bedding, while age 0 is charged a facility usage fee of 1,100 yen per child. All rates include tax and apply to bookings taken from April 1. The ryokan's information still carries the earlier age bands of 3 to 6 and 1 to 2 for young children, so please confirm the rate for a 3-year-old when you book. Special rates apply during Golden Week, the Obon holidays and New Year. Up to 3 children can co-sleep, and children aged 0 to 2 stay on a co-sleeping basis. Families with babies may bring their own baby food, telling the ryokan in advance. Items available to borrow include a baby bath, a microwave baby-bottle sterilizer, a formula-preparation pot, a baby bath chair, baby shampoo, a shampoo visor, a Bumbo seat, a baby chair with a tray, a diaper bin, a reclining baby chair, a buggy and a baby walker, all in limited numbers. Children's yukata and amenities are kept in the elevator hall, where you can choose them as you are shown to your room. In-room equipment includes a humidifier available to borrow. A kids' space can be set up in the Reimei convention hall, from 10,000 yen including tax for an area of about 2 tatami mats, with walls made of soft vinyl. The post-bath lounge has a children's corner stocked with toys and picture books.
Play Areas and Pool
There is an indoor heated pool with a sauna alongside it, offering three 20-meter lanes for adults plus a children's pool 60 cm deep. Admission is 500 yen for adults and free for elementary school children and younger, and adults who are only accompanying a child are free as well. Rental swimsuits (for a fee) and play equipment are available too. Children cannot use the pool on their own, and children who are not yet out of diapers cannot use it. Swim diapers cannot be used either, for hygiene reasons. The game corner has machines suited to a wide range of ages along with table-tennis tables, and in the lounge anyone can enjoy free drinks and sweets, including juice, ice cream and desserts.
Access
Outdoor parking has 150 spaces, free for staying guests, with no restriction on parking spaces. Check-in is from 3 p.m. to 6:30 p.m. and checkout is at 10 a.m. A bathing tax of 150 yen per adult is payable separately.
Access & Information
| location_onAddress | 134 Tsukioka Onsen, Shibata, Niigata 959-2395 |
|---|---|
| directions_carAccess | The closest hot-spring resort area to Niigata Station and the airport. A scheduled shuttle bus runs from JR Shibata Station for a fee. |
| trainNearest station | Toyosaka Station |
| local_parkingParking | Parking is available for 150 cars, free of charge. |
| callPhone | +81-254-32-1515 |
| languageOfficial site | https://www.kahou.com/open_in_new |
Map
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Reference price. Market rates from Rakuten Travel, per person based on 2 adults sharing one room. This is a guide calculated from available plans over the past few weeks, and it varies by season and number of guests. Please check the booking site for actual rates.
Check rates & availability
Opens the booking site in a new tab.
Frequently Asked Questions
What ages is Tsukioka Onsen Shiratama no Yu Kaho best suited to?
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It has facilities that work especially well for babies and toddlers (ages 0 to 2) and children aged 3 and over. There is no age limit, and families with children of any age can stay.
Is there parking at Tsukioka Onsen Shiratama no Yu Kaho?
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Parking: Parking is available for 150 cars, free of charge.
How do you get to Tsukioka Onsen Shiratama no Yu Kaho?
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The closest hot-spring resort area to Niigata Station and the airport. A scheduled shuttle bus runs from JR Shibata Station for a fee.
Can we borrow bath items for our baby?
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A baby bath, a baby bath chair, baby shampoo, a shampoo visor and similar items are available. However, there is no information on whether babies may bathe in the communal bath or the onsen, so please confirm with the ryokan in advance.
Can a child who is not yet out of diapers use the pool?
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Children who are not yet out of diapers cannot use the pool. Using swim diapers is not permitted either.
How much do children pay to stay?
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Elementary school children are 15,400 yen with meals and bedding, and children aged 4 to 6 are 11,000 yen. Children aged 1 to 3 range from 2,750 yen to 9,900 yen depending on whether meals and bedding are included, and age 0 is charged a facility usage fee of 1,100 yen.
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Information on this page was compiled by directly consulting Official website, Rakuten Travel, Ikyu.com (a Japanese booking site), Jalan (last verified: September 2026). Prices, availability and seasonal operations change. Please check each booking site for the latest information.
We take care to keep information accurate, but always confirm the latest details on the hotel's official site and booking sites before you book or visit.
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