Tsukioka Onsen Hotel Hisagoso

Reference price as of September 12, 2026 (stay date 2026-10-03). Please check the booking site for actual rates.
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forumWhat families say
Rakuten Travel rating 4.25 out of 5 (614 reviews). Families praise the table-tennis table in the lobby in front of the front desk, and some report that their children had a great time with it. Guests also comment that the water is on the cooler side, which made it easy for children to bathe. On the other hand, some families felt that dinner was aimed at adults and that the menu was a little grown-up for a junior high school child.
Kids Facilities
Onsen private-hire bath
Onsen private-hire bath
A barrier-free garden private-hire bath with 100% spring-source water. It is popular for trips to Tsukioka Onsen with a baby. Among the onsen photos on Rakuten Travel there is one captioned as a baby bath chair for peace of mind for moms and dads, but there is no information about where it is kept or how to borrow it, so please inquire in advance if you need one. You must reserve the time slot you want in advance by phone, and because slots go on a first-come, first-served basis, it may not be available.
- •You must reserve the time slot you want in advance by phone
- •It may not be available, as slots go on a first-come, first-served basis
- •On some plans it can be used for 1,100 yen including tax (normally 2,530 yen)
Children's dishes
Children's dishes
Dinner and breakfast are both served in a dining venue, and if you would like children's dishes you select the preschool-age children category when booking. The guidance is to choose that category even for an elementary school child if you would like children's dishes. On plans that include crab, the adult meal served to elementary school children does not come with crab.
- •Choose the preschool-age children category if you would like children's dishes for an elementary school child
- •On plans that include crab, the adult meal for elementary school children does not come with crab
Japanese-style tatami and Japanese-Western rooms for families
Japanese-style tatami and Japanese-Western rooms for families
The older-style 10-tatami Japanese-style tatami room (37 sq m) sleeps up to 4 and is recommended for families and groups of 4. In the Japanese-Western rooms, the Simmons semi-double beds can be pushed together so you can sleep alongside your child, and the third and fourth guests sleep on futon bedding on the tatami.
- •All rooms are non-smoking
- •Rates differ by room type
Humidifier available to borrow
Humidifier available to borrow
A humidifier is listed among the room equipment and amenities, available to borrow. It is useful when you want to keep the air comfortable in the room during the drier seasons with a child. The number available and how to reserve one are not stated, so please inquire if you need one.
Categories
Overview
Tsukioka Onsen Hotel Hisagoso is a 43-room hot-spring ryokan in the center of the Tsukioka Onsen town. Its water, whose sulfur content ranks among the highest in Japan, is 100% from the spring source and is used in the open-air bath, the communal bath and the private-hire bath alike. There are Japanese-style tatami rooms, Japanese-Western rooms and Western-style rooms, ranging from older-style 10-tatami rooms to a 56 sq m Japanese-Western room, including rooms that sleep a family of up to 4. Every room type has a child rate, and children's dishes can be prepared. There is a barrier-free private-hire bath and a wheelchair available to borrow, and the routes through the building are barrier-free with few steps.
Rooms
There are 43 rooms in total, and all of them are non-smoking. The older-style 10-tatami Japanese-style tatami room (37 sq m) sleeps up to 4 and is recommended for families and groups of 4. The Japanese-style tatami room with a paulownia bed is 37 sq m and sleeps up to 3: it is an older-style tatami room fitted with a paulownia bed, and the third guest sleeps on a futon on the tatami. The 56 sq m Japanese-Western room (sleeping up to 4) has Simmons semi-double beds, with the third and fourth guests on futon bedding. In some Japanese-Western rooms you can push the beds together so you can sleep alongside your child. There are also Japanese-style tatami rooms of 42 sq m for up to 3 guests and 30 sq m for up to 2 guests; both have an in-room open-air bath, though those baths are not onsen. Five rooms in all have an open-air bath, out of the 43: one room with an open-air bath and a garden terrace, two Japanese-modern rooms with an open-air bath and two Japanese-style twin rooms with an open-air bath. The 45 sq m Japanese-style tatami room for up to 4 guests has a refined design and generous space, and is recommended for families and groups. There are 45 sq m Western-style rooms and rooms with Simmons beds as well, and 2 of the 7 Simmons-bed rooms are Universal rooms, listed on Rakuten Travel as barrier-free rooms. Room equipment includes a refrigerator, individually controlled air conditioning and a toilet with a washing function, and a humidifier is available to borrow. Whether co-sleeping is allowed, the maximum number of children and the rates for babies and toddlers are not stated, so please confirm when you book.
Dining
Dinner and breakfast are both served in a dining venue, and in-room dining is not available. Dinner for parties of 8 or more is served in a private banquet room. The breakfast buffet has 40 items in all, from Niigata specialties and health-conscious dishes to familiar standards, and is available between 7 a.m. and 9 a.m. On days with few guests staying, it becomes a set menu. Children's dishes are chosen through the category you select when booking, and the guidance is to choose the preschool-age category even for an elementary school child if you would like children's dishes. On plans that include crab, the adult meal served to elementary school children does not come with crab. For allergies, the kitchen can only offer a low-allergen menu that leaves out egg, dairy, buckwheat, peanut, shrimp and crab; it cannot accommodate wheat flour, other foods, the ingredients used in seasonings, or severe allergies. Cooking utensils are not separated by ingredient, so trace contamination is possible. The deadline for declaring specific allergens differs between sources: the ryokan's food allergy policy states at the time of booking or up to 5 days before your stay (requests are not accepted from 4 days before), while Rakuten Travel states at the time of booking or up to 7 days before the stay, so telling them early is the surest approach. If your child has a severe allergy, you may bring unopened retort-pouch or frozen foods and eat them at the same table, and you can ask for them to be heated in a microwave or in a hot-water bath.
Baths and Onsen
The spring water is a sulfur-containing sodium chloride spring, and the source temperature is 50.7°C. The water is 100% from the spring source (a combination of free-flowing and recirculating supply, heated, with no water added) and is used in the open-air bath, the communal bath and the barrier-free garden private-hire bath alike. The men's and women's communal baths are of the same type. The private-hire bath is popular for trips with a baby. Among the onsen photos on Rakuten Travel there is one captioned "a baby bath chair for peace of mind for moms and dads," but there is no information about where it is kept or how to borrow it, so please inquire in advance if you need one. The private-hire bath must be reserved in advance by phone for the time slot you want, and because slots go on a first-come, first-served basis, it may not be available. For the communal bath, whether children who are not yet out of diapers may enter is not stated, so please inquire if this matters to you. Some rooms have an open-air bath, but those in-room open-air baths are not onsen.
Family-Friendly Features
Every room type has a child rate. The routes through the building are barrier-free with few steps, a wheelchair is available to borrow, and the communal bath tubs have handrails. There is a lobby lounge and there are 2 karaoke rooms, and table tennis is also listed among the facilities. Plans with an 11 a.m. checkout are available, which leaves room to get everyone ready in the morning.
Access
It is 60 minutes by bus from Niigata Station, 20 minutes by bus from Shibata Station, and 15 minutes by car from Toyosaka-Niigata-Higashiko IC. Direct buses to Tsukioka Onsen run from Niigata Station and Shibata Station: the direct bus from Niigata Station is 1,500 yen for both adults and children, and free for a child riding on an adult's lap, while the direct bus from Shibata Station is 500 yen for adults and 300 yen for children. Parking is free of charge (Rakuten Travel gives the number of spaces as 50, while the ryokan's own facility information gives 80 free dedicated spaces). Check-in is from 3:30 p.m. to 7 p.m., and checkout is at 10 a.m. A convenience store is a 3-minute walk away.
Access & Information
| location_onAddress | 552-16 Tsukioka Onsen, Shibata, Niigata 959-2338 |
|---|---|
| directions_carAccess | 15 minutes from Toyosaka-Niigata-Higashiko IC on the Nihonkai-Tohoku Expressway, or 20 minutes from Yasuda IC on the Ban-etsu Expressway. There are also direct buses to Tsukioka Onsen from Niigata Station and Shibata Station. |
| trainNearest station | Tsukioka Station (Niigata) |
| local_parkingParking | Parking is available for 50 cars, free of charge. |
| callPhone | +81-254-32-3111 |
| paymentsCards | VISA, JCB, American Express, DC, UFJ Card, Mastercard, Rakuten Card |
| languageOfficial site | http://www.hisagosou.com/open_in_new |
Map
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Reference price as of September 12, 2026 (stay date 2026-10-03). Please check the booking site for actual rates.
Check rates & availability
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Frequently Asked Questions
What ages is Tsukioka Onsen Hotel Hisagoso best suited to?
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It has facilities that work especially well for babies and toddlers (ages 0 to 2) and children aged 3 and over. There is no age limit, and families with children of any age can stay.
Is there parking at Tsukioka Onsen Hotel Hisagoso?
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Parking: Parking is available for 50 cars, free of charge.
How do you get to Tsukioka Onsen Hotel Hisagoso?
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15 minutes from Toyosaka-Niigata-Higashiko IC on the Nihonkai-Tohoku Expressway, or 20 minutes from Yasuda IC on the Ban-etsu Expressway. There are also direct buses to Tsukioka Onsen from Niigata Station and Shibata Station.
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Information on this page was compiled by directly consulting Official website, Rakuten Travel, Jalan (last verified: September 2026). Prices, availability and seasonal operations change. Please check each booking site for the latest information.
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