Hotel East 21 Tokyo (Okura Hotels & Resorts)
Reference price as of October 12, 2026 (stay 2026-11-07). US$ is an approximate conversion from yen. Check the booking site for actual rates.
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forumWhat families say
Guests praise the location close to Tokyo Station, which makes the hotel convenient for a quick overnight stay or a night after work. Some also report being able to use it when unexpected trouble left them needing a place to stay.
Kids Facilities
Baby-item rentals (crib, bed guard, children's amenities)
Baby-item rentals (crib, bed guard, children's amenities)
- paymentsPrice:Free for guests
A crib for babies under 1 year old, measuring 670 mm wide, 1,200 mm long and 1,000 mm high, and a bed guard are available to borrow free of charge. Children's toothbrushes, slippers (20 cm) and nightwear (85 cm body length, one size only) are also free of charge. All of these are limited in number, so advance contact is needed and they are provided on a first-come, first-served basis.
- •Numbers are limited, so please contact the reservations department in advance
- •Items are provided on a first-come, first-served basis and may not be available
Garden Pool (summer-only outdoor pool)
Garden Pool (summer-only outdoor pool)
- calendar_monthSeason:Summer only
An outdoor pool of 2,000 sq m, one of the largest at any hotel in Tokyo. The day pool is open to children ages 3 and up, and children of elementary school age and younger must be accompanied by a guardian aged 18 or over. Children who need diapers cannot enter, even wearing a swim diaper.
- •Children under 3 cannot enter
- •Entering the water in a diaper, including a swim diaper, is not permitted
- •Use of the night pool is limited to ages 16 and over
Children's breakfast
Children's breakfast
Breakfast for children ages 4 to 12 is 1,500 yen. Depending on the stay plan, breakfast for a co-sleeping child may not be included in the plan and may cost extra.
- •Depending on the stay plan, breakfast for a co-sleeping child may not be included
Deluxe Family Room
Deluxe Family Room
A Western-style room of about 34.5 sq m or about 38.0 sq m looking out toward Tokyo Skytree. It has a bathroom of a practical size, so families with young children can stay comfortably. Cribs can be set up in some rooms only, and advance reservation is required.
- •Cribs can be provided in some rooms only
- •Advance reservation is required to use a crib
Japanese-style tatami room (family type)
Japanese-style tatami room (family type)
Two Japanese-style tatami rooms on the 20th floor, sleeping 2 to 6 guests. Some family stay plans include a bathroom with a wooden tub and a separate washing area, though this may be limited to eligible plans.
- •The bathroom with a wooden tub may be limited to eligible plans
Categories
Overview
Hotel East 21 Tokyo (Okura Hotels & Resorts) is a city hotel about a 7-minute walk from Toyocho Station on the Tokyo Metro Tozai Line. Family-friendly rooms include Deluxe Family Rooms and Japanese-style tatami rooms that sleep 2 to 6 guests. Children who have not yet started elementary school stay free when co-sleeping, and cribs and bed guards are available to borrow free of charge (limited numbers, reservation required). The outdoor Garden Pool opens in summer only; the day pool is open to children ages 3 and up, and children of elementary school age and younger must be accompanied by a guardian. The night pool is limited to ages 16 and over.
Rooms
Guest rooms range widely, from the Business Single (15 sq m) to Deluxe Family Rooms (34.5 sq m and 38.0 sq m) and the Japanese-style tatami rooms on the 20th floor (54 sq m). The Twin Room (27 sq m) has two beds 110 cm wide and can accommodate co-sleeping for up to 2 children who have not yet started elementary school, while the Double Room (27 sq m) has one bed 180 cm wide and can accommodate co-sleeping for 1 such child. The Triple Room (27 sq m) for 3 guests adds a 90 cm-wide extra bed to twin beds, and the Fours Room (31 sq m) for 4 guests adds 2 extra beds to twin beds; both can accommodate co-sleeping for up to 2 children under school age. In Semi-Double Rooms, however, co-sleeping for children may be declined because of the bed width. The Deluxe Family Rooms look out toward Tokyo Skytree and have a bathroom of a practical size, making them comfortable for families with young children. Cribs can be set up in some rooms only, and advance reservation is required. There are 2 Japanese-style tatami rooms on the 20th floor, sleeping 2 to 6 guests, and some stay plans include a bathroom with a wooden tub and a separate washing area (limited to eligible plans). Families who want two adjoining rooms can also choose connecting rooms in single-plus-twin or twin-plus-twin combinations.
Pool
The outdoor Garden Pool opens in summer only and, at 2,000 sq m, is one of the largest at any hotel in Tokyo. The day pool is open to children ages 3 and up, and children of elementary school age and younger must be accompanied by a guardian aged 18 or over. Children who need diapers or training pants in daily life cannot enter, even wearing a swim diaper. The night pool is limited to ages 16 and over, so young children cannot use it. The pool inside the members-only health club on the 4th floor is open year-round, but use is limited to ages 18 and over, so young children cannot use it either.
Family-friendly features
Children under school age stay free of charge when co-sleeping. Co-sleeping is limited to one child per main bed, and co-sleeping on an extra bed is not permitted for safety reasons. A crib measuring 670 mm wide, 1,200 mm long and 1,000 mm high is available free of charge for babies under 1 year old; numbers are limited, so please contact the hotel in advance. Bed guards are also available free of charge, but numbers are limited and reservations are taken on a first-come, first-served basis. Children's toothbrushes, slippers (20 cm) and nightwear (85 cm body length, one size only) are available free of charge as well, again in limited numbers on a first-come, first-served basis. Breakfast for children ages 4 to 12 is 1,500 yen. The hotel will discuss food allergies and accommodate them where possible, but the kitchen environment means such accommodation is limited.
Access
The nearest station is Toyocho Station on the Tokyo Metro Tozai Line, about a 7-minute walk from Exit 1. There is an escalator on the way from the station: take it up from the Tokyo East 21 entrance and head to the main entrance. Staying guests can use the parking on the first basement floor, which has 111 spaces and a height limit of 2.1 m, for 1,500 yen per night. For single, twin and double rooms, checkout is normally 11 a.m., but a paid late checkout is available at 1,000 yen for each additional hour.
Access & Information
| location_onAddress | 6-3-3 Toyo, Koto-ku, Tokyo 135-0016 |
|---|---|
| directions_carAccess | About a 7-minute walk from Exit 1 of Toyocho Station on the Tokyo Metro Tozai Line, or about 15 minutes by Toei bus from JR Kinshicho Station. |
| trainNearest station | Toyocho Station |
| local_parkingParking | Underground parking is available, with a vehicle height limit of 2.1 m, at 1,500 yen per car per night. |
| callPhone | +81-3-5683-5683 |
| paymentsCards | VISA, JCB, American Express, Diners Club, UC, DC, UFJ Card, Mastercard, Saison, AEON, LIFE, View, JTB, Daimaru, Takashimaya |
| languageOfficial site | https://www.hotel-east21.co.jp/open_in_new |
Map
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Reference price as of October 12, 2026 (stay 2026-11-07). US$ is an approximate conversion from yen. Check the booking site for actual rates.
Check rates & availability
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Frequently Asked Questions
What ages is Hotel East 21 Tokyo (Okura Hotels & Resorts) best suited to?
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It has facilities that work especially well for babies and toddlers (ages 0 to 2) and children aged 3 and over. There is no age limit, and families with children of any age can stay.
Does Hotel East 21 Tokyo (Okura Hotels & Resorts) have baby beds?
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Baby beds are available to rent. See the Kids Facilities section on this page for details.
Is there parking at Hotel East 21 Tokyo (Okura Hotels & Resorts)?
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Parking: Underground parking is available, with a vehicle height limit of 2.1 m, at 1,500 yen per car per night.
How do you get to Hotel East 21 Tokyo (Okura Hotels & Resorts)?
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About a 7-minute walk from Exit 1 of Toyocho Station on the Tokyo Metro Tozai Line, or about 15 minutes by Toei bus from JR Kinshicho Station.
Can children who are not yet out of diapers use the pool?
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No. Children who need diapers or training pants in daily life cannot enter the water, even wearing a swim diaper, and cannot enter the pool area.
Is a breakfast for children available?
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Breakfast for children ages 4 to 12 is 1,500 yen.
Can we borrow children's toothbrushes, slippers or pajamas?
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Children's toothbrushes, slippers (20 cm) and nightwear (85 cm body length, one size only) are available free of charge, but numbers are limited and they are provided on a first-come, first-served basis.
Is there a charge for children?
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Children who have not yet started elementary school stay free of charge when co-sleeping, with up to one child per main bed. If they have breakfast, children ages 4 to 12 are charged 1,500 yen.
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Information on this page was compiled by directly consulting Official website, Rakuten Travel, Ikyu.com, Jalan (last verified: August 2026). Prices, availability and seasonal operations change. Please check each booking site for the latest information.
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