Ueki Onsen Ryokan Matsunoyu
Reference price. Reference price based on Rakuten Travel's market rates (per person, based on 2 adults sharing one room). This is an estimate calculated from available plans over the past few weeks and varies by season and number of guests. Please check the booking site for actual rates.
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forumWhat families say
Rakuten Travel rating 4.44 out of 5 (203 reviews). Some families say being able to use the family bath was a real help with children, and one review mentions that children who usually don't eat much at breakfast ate well from the spread of small dishes. Guests also praise the silky onsen water and the kind staff. On the other hand, some note that the building is old and has a distinctive smell.
Kids Facilities
Private-hire family baths
Private-hire family baths
- paymentsPrice:Free for guests
There are 2 private-hire family baths for staying guests only: one on the second floor of the guest building and one beside the entrance. Each has an open-air bath and a shower room, the showers also run on onsen water, and there is a washing area as well. Reserve at check-in; each session is 45 minutes and free of charge. The private-hire family baths are stated to be limited to guests staying in the Omakase Japanese-style tatami rooms and the Large Room. Day-use visitors cannot use them. Bathing hours are from check-in to 11 p.m. and from 6 a.m. to 9 a.m.
- •For staying guests only.
- •Reserve at check-in.
- •Each session is 45 minutes.
- •The private-hire family baths are stated to be limited to guests staying in the Omakase Japanese-style tatami rooms and the Large Room.
Kids' meal
Kids' meal
On plans with dinner, preschool-age children are served a kids' meal. Please confirm what elementary school children will be served when you book. A children's kaiseki meal (12,600 yen, paid on site) must be requested when booking. Allergies cannot be accommodated.
- •The children's kaiseki meal must be requested when booking and is not available for the Special Room.
- •Meals cannot be changed because of allergies or foods a guest dislikes.
Overview
Ryokan Matsunoyu is a long-established ryokan founded in 1895 (Meiji 28), a homey onsen inn known for its free-flowing water from the spring where Ueki Onsen began. There are 10 Japanese-style tatami rooms plus 1 Special Room with an open-air bath. The Special Room does not accept children. The 2 private-hire family baths are for staying guests only and free of charge, but according to the published information, only guests staying in the Omakase Japanese-style tatami rooms and the Large Room can use them. Reservations for the baths are made at check-in. On plans with dinner, preschool-age children are served a kids' meal, but the kitchen cannot accommodate allergies. Junior high school students and older pay the adult rate, and preschool-age children who co-sleep without meals stay free. There is no elevator, and the guest rooms are on the second floor.
Rooms
There are 10 Japanese-style tatami rooms, each with a toilet, heating and air conditioning, and a TV. The rooms vary in size and take 1 to 8 guests. The Large Room, a 16-tatami-mat Japanese-style tatami room, has a broad veranda that is also laid with tatami, and it is recommended for families with children and for groups. The 20-tatami-mat Japanese-style tatami room has 2 separate washbasin areas, and the futons are laid out in advance. The Omakase Japanese-style tatami rooms do not have their own bath. Down comforters are part of the standard room equipment. Cribs and baby futons are not mentioned, so please inquire if you need them. There is only 1 Special Room, a Japanese-Western type with an indoor bath and an open-air bath; it has a 10-tatami-mat Japanese-style tatami area and a Western-style space with a semi-double bed, and takes 2 to 3 guests. This Special Room does not accept children.
Dining
Breakfast and dinner are both served in the banquet hall, and in-room dining is not available. Dinner is from 6 p.m. to 8 p.m. (last order 7:30 p.m.). On plans with dinner, preschool-age children are served a kids' meal. Please confirm what elementary school children will be served when you book. A children's kaiseki meal (12,600 yen, paid on site) must be requested when booking, and it is not available for the Special Room. Allergies cannot be accommodated, and meals cannot be changed because of foods a guest dislikes. Breakfast is a Japanese set meal of white rice, miso soup, dried fish and more, served from 8 a.m. or 8:30 a.m.
Baths and Onsen
The onsen is 100% natural hot spring water flowing straight from the source, at a spring temperature of 54°C. It is a fairly hot spring with a sulfur scent, so please check the water temperature when bathing with small children. The communal bath has 1 indoor bath and 1 open-air bath each for men and women. The creative open-air bath Tenta no Yu and the creative semi-open-air bath Iyashi-an alternate daily. Bathing hours are from check-in to 11 p.m. and from 6 a.m. to 9 a.m. The communal bath with the open-air bath is also used for day-use bathing (from 500 yen for adults) from 9 a.m. to 9 p.m. There are 2 private-hire family baths for staying guests only: one on the second floor of the guest building and one beside the entrance. Each has an open-air bath and a shower room, the showers also run on onsen water, and there is a washing area as well. Reserve at check-in; each session is 45 minutes and free of charge. The private-hire family baths are stated to be limited to guests staying in the Omakase Japanese-style tatami rooms and the Large Room, and day-use visitors cannot use them. The private-hire family baths are also available from check-in to 11 p.m. and from 6 a.m. to 9 a.m.
Family-Friendly Features
Junior high school students and older pay the adult rate. Rates for elementary school children start from 9,300 yen with two meals, 4,900 yen with breakfast and 3,300 yen room-only. For preschool-age children, rates depend on meals and futon bedding: from 7,100 yen with two meals and futon bedding, from 4,900 yen with breakfast and futon bedding, and from 3,300 yen with futon bedding only and no meals. For preschool-age children who co-sleep, meals cost from 3,800 yen for two meals and from 1,600 yen for breakfast, and co-sleeping without meals is free. Rates vary by season and plan. Co-sleeping children do not receive amenities; if needed, a children's yukata is 300 yen and children's amenities are 400 yen. No upper limit on the number of co-sleeping children is given, so please confirm when booking. The building is not barrier-free and has no elevator, so you will need to carry your stroller up the stairs to the second-floor rooms. Whether children in diapers can get into the communal bath tubs is not stated, so please inquire. On plans with dinner, please contact the ryokan if you will arrive after 5:30 p.m.
Access
The ryokan is 7 minutes by car from Ueki IC, 35 minutes by car from Kumamoto Airport and 90 minutes from Fukuoka Airport. Parking for 30 cars is free of charge, first-come, first-served. A shuttle from Ueki IC and the Ueki Onsen Iriguchi bus stop is available for 1 to 30 people; request it by phone in advance. Check-in is from 4 p.m. to 5:30 p.m. (until 10 p.m. for room-only and breakfast-included stays), and checkout is at 10 a.m. In addition to the room rate, a bathing tax of 150 yen per adult and an accommodation tax of 200 yen per person per night apply. Nearby are Aso Cuddly Dominion, with animal encounters and shows (about 55 minutes from the ryokan), Aso Farm Land, home to Fureai Animal Kingdom and more (about 45 minutes), and Greenland, with its amusement park (about 45 minutes).
Access & Information
| location_onAddress | 208 Yonetsuka, Ueki-machi, Kita-ku, Kumamoto-shi, Kumamoto 861-0115 |
|---|---|
| directions_carAccess | 35 minutes by car from Kumamoto Airport, 7 minutes by car from Ueki IC, and 90 minutes from Fukuoka Airport. |
| trainNearest station | Ueki Station |
| local_parkingParking | Parking for 30 cars, free of charge, on a first-come, first-served basis. |
| callPhone | +81-96-274-6006 |
| languageOfficial site | https://matunoyu.com/open_in_new |
Map
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Reference price. Reference price based on Rakuten Travel's market rates (per person, based on 2 adults sharing one room). This is an estimate calculated from available plans over the past few weeks and varies by season and number of guests. Please check the booking site for actual rates.
Frequently Asked Questions
What ages is Ueki Onsen Ryokan Matsunoyu best suited to?
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It has facilities that work especially well for babies and toddlers (ages 0 to 2) and children aged 3 and over. There is no age limit, and families with children of any age can stay.
Is there parking at Ueki Onsen Ryokan Matsunoyu?
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Parking: Parking for 30 cars, free of charge, on a first-come, first-served basis.
How do you get to Ueki Onsen Ryokan Matsunoyu?
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35 minutes by car from Kumamoto Airport, 7 minutes by car from Ueki IC, and 90 minutes from Fukuoka Airport.
What are the check-in and checkout times?
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Check-in is from 4 p.m. to 5:30 p.m. (until 10 p.m. for room-only and breakfast-included plans), and checkout is at 10 a.m. On plans with dinner, please contact the ryokan if you will arrive after 5:30 p.m.
Is there a charge for a preschool-age child co-sleeping with us?
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Preschool-age children who co-sleep without meals stay free. If you add meals, it costs from 3,800 yen for two meals and from 1,600 yen for breakfast. Junior high school students and older pay the adult rate. Co-sleeping children do not receive amenities; if needed, a children's yukata is 300 yen and children's amenities are 400 yen.
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Information on this page was compiled by directly consulting Official website, Rakuten Travel, Jalan (last verified: October 2026). Prices, availability and seasonal operations change. Please check each booking site for the latest information.
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