Hotel Marroad Karuizawa
Reference price as of September 10, 2026 (stay date 2026-10-03). Please check the booking site for actual rates.
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forumWhat families say
Rakuten Travel rating 4.47 out of 5 (411 reviews). The hotel is within about a 10-minute walk of Karuizawa Station, and guests are drawn to the free parking and the generous shuttle service. The restaurant Lumiere serves French cuisine. Thanks to the location and the convenient shuttle, the hotel works well as a base for sightseeing and shopping with children.
Kids Facilities
Cribs and extension beds available to borrow
Cribs and extension beds available to borrow
Cribs and extension beds are available as guest-room equipment. Please confirm the number available and the conditions of use when you book. Co-sleeping is available for up to 2 children, and children who co-sleep are not provided with bedding or amenities. If you would like to add a futon, the charge is 2,000 yen per night including tax and must be requested by 6 p.m. on the day.
- •Children who co-sleep are not provided with bedding or amenities
- •Adding a futon costs 2,000 yen per night including tax and must be requested by 6 p.m. on the day
Rental bicycles (children's bicycles available)
Rental bicycles (children's bicycles available)
- calendar_monthSeason:Seasonal
Rental bicycles are available, including children's bicycles. The rates are 500 yen per hour, 1,000 yen for 4 hours and 1,500 yen for a full day. They are handy for cycling to the Kyu-Karuizawa area or Kumoba Pond. Advance reservations are not accepted and the number of bicycles is limited. They are available from spring through autumn.
- •Reservations are not accepted
- •The number of bicycles is limited
Children's meals (course menu and kids'-meal-style plate)
Children's meals (course menu and kids'-meal-style plate)
The full-course dinner includes a children's course menu for elementary school children and a kids'-meal-style plate for children under school age. The portion size can be chosen regardless of age. Guests with moderate or severe food allergies cannot be accommodated.
- •Guests with moderate or severe food allergies cannot be accommodated
Japanese-style tatami and Japanese-Western rooms (family rooms with few steps)
Japanese-style tatami and Japanese-Western rooms (family rooms with few steps)
The Japanese-style tatami room consists of two connected rooms of 12 and 6 tatami mats, with futon bedding laid out on the tatami. With few changes in floor level, it suits families with young children. Japanese-Western rooms can be partitioned between the Western and tatami areas, so adults can relax even after the children have gone to sleep on the tatami.
Categories
Overview
Hotel Marroad Karuizawa is a 41-room resort hotel a 10-minute walk from Karuizawa Station, with a free shuttle available between 9 a.m. and 6 p.m. The Japanese-style tatami rooms consist of two connected rooms of 12 and 6 tatami mats with few changes in floor level, and the Japanese-Western rooms can be partitioned between the Western and tatami areas, making both easy to use for families with young children. Cribs and extension beds are available to borrow for guest rooms; please confirm the number available and the conditions of use when you book. Co-sleeping is available for up to 2 children. Note that the building has many stairs and steps and no elevator, so take care when moving around with a stroller.
Rooms
There are 41 rooms in total, in three types: twin, Japanese-Western, and Japanese-style tatami. Twin rooms are 33 to 36 sq m with two beds 120 cm wide and accommodate 1 to 3 guests. Japanese-Western rooms are 38 sq m for 2 to 5 guests and can be partitioned between the Western and tatami areas, so adults can relax even after the children have gone to sleep on the tatami. The Japanese-style tatami rooms consist of two connected rooms of 12 and 6 tatami mats, totaling 42 sq m; they are the largest room type at the hotel and accommodate 2 to 5 guests. Bedding is futon laid out on the tatami, and with few changes in floor level these rooms suit families with young children. The washbasin is separate from the bath-and-toilet unit. Nightwear is provided, but not in children's sizes.
Dining
Breakfast is served at the restaurant Lumiere, with a choice of Western or Japanese. If no choice is made by 9 p.m., the Western breakfast is prepared, and on some days breakfast is a Japanese-Western buffet. The full-course dinner includes a children's course menu for elementary school children and a kids'-meal-style plate for children under school age; the portion size can be chosen regardless of age. Guests with moderate or severe food allergies cannot be accommodated.
Baths
There is no communal bath, private-hire bath or onsen. Each guest room has a bathroom with the washbasin separate from the bath-and-toilet unit.
Family-friendly features
Co-sleeping is available for up to 2 children, and cribs and extension beds are also available as guest-room equipment. Please confirm the number available and the conditions of use when you book. Children who co-sleep are not provided with bedding or amenities, so if you would like to add a futon, the charge is 2,000 yen per night including tax and must be requested by 6 p.m. on the day. Rental bicycles are available at the hotel, including children's bicycles: 500 yen per hour, 1,000 yen for 4 hours, and 1,500 yen for a full day. They can be used from spring through autumn, cannot be reserved in advance, and are limited in number. In winter, the hotel also runs a shuttle to the Karuizawa Prince Hotel Ski Resort, which makes it convenient for families heading out for winter sports. On the other hand, the entrance and the interior have many stairs and steps, so the building is not suited to wheelchair users or guests who have difficulty walking. The same care is needed when moving around with a stroller. There are no elevators or escalators, and staff will help where they can.
Access
The hotel is about a 10-minute walk from Karuizawa Station. A free shuttle is available between 9 a.m. and 6 p.m.; call the hotel when you arrive at the station and they will come for you. Advance reservations for the shuttle are not accepted. Free parking is available for 60 cars, with no advance reservation required. There is no convenience store near the hotel, and the nearest one is about a 15-minute walk away. At night there are few streetlights and shops, so taking a taxi from the station is also recommended.
Access & Information
| location_onAddress | 1178 Karuizawa, Karuizawa-machi, Kitasaku-gun, Nagano 389-0102 |
|---|---|
| directions_carAccess | A 10-minute walk from Karuizawa Station on the Nagano-bound Shinkansen line. A shuttle is available between 9 a.m. and 6 p.m.; please call the hotel when you arrive. |
| trainNearest station | Karuizawa Station |
| local_parkingParking | Parking for 60 cars is available free of charge. |
| callPhone | +81-267-42-8444 |
| paymentsCards | VISA, JCB, American Express, Diners Club, UC, DC, NICOS, UFJ Card, Mastercard, Saison, JTB, Rakuten Card |
| languageOfficial site | https://www.marroad.jp/karuizawa/open_in_new |
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Reference price as of September 10, 2026 (stay date 2026-10-03). Please check the booking site for actual rates.
Check rates & availability
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Frequently Asked Questions
What ages is Hotel Marroad Karuizawa best suited to?
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It has facilities that work especially well for babies and toddlers (ages 0 to 2) and children aged 3 and over. There is no age limit, and families with children of any age can stay.
Does Hotel Marroad Karuizawa have baby beds?
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Baby beds are available to rent. See the Kids Facilities section on this page for details.
Is there parking at Hotel Marroad Karuizawa?
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Parking: Parking for 60 cars is available free of charge.
How do you get to Hotel Marroad Karuizawa?
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A 10-minute walk from Karuizawa Station on the Nagano-bound Shinkansen line. A shuttle is available between 9 a.m. and 6 p.m.; please call the hotel when you arrive.
Can babies and young children co-sleep, and can we add meals or bedding?
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Co-sleeping is available for up to 2 babies or young children. With meals and bedding, the rate is 50% of the adult rate; with bedding but no meals cannot be accommodated; with meals but no bedding is 1,540 yen; and with neither meals nor bedding is free of charge.
Can the Western and tatami areas be separated so we can stay up after the children sleep?
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The rooms are built so that the Western and tatami areas can be partitioned, so once the children have fallen asleep in the tatami room, adults can relax in the partitioned Western area.
Are there many steps inside the building, and is it easy for small children to walk around?
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The building is laid out with few changes in floor level, which makes the hotel a good choice for families with young children.
Can we borrow a bicycle for our child?
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Children's bicycles are available in limited numbers, but please note that they cannot be reserved in advance.
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Information on this page was compiled by directly consulting Official website, Rakuten Travel, Ikyu.com (a Japanese booking site), Jalan (last verified: August 2026). Prices, availability and seasonal operations change. Please check each booking site for the latest information.
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