Hotel Marroad Karuizawa
Reference price as of November 5, 2026 (stay 2026-11-28). US$ is an approximate conversion from yen. Check the booking site for actual rates.
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forumWhat families say
Rakuten Travel rating 4.47 out of 5 (411 reviews). The hotel is within about a 10-minute walk of Karuizawa Station, and its free parking and extensive shuttle service are a big draw. French cuisine is served at the restaurant Lumiere. Thanks to the location and the convenient shuttle, it makes an easy base for sightseeing and shopping with children.
Kids Facilities
Cribs and extension beds available to borrow
Cribs and extension beds available to borrow
Cribs and extension beds are provided as guest-room equipment. Please confirm the number available and the conditions of use when you book. Co-sleeping is available for up to 2 children, and children who co-sleep do not receive bedding or amenities. If you would like to add a futon, it costs 2,000 yen per night including tax and must be requested by 6 p.m. on the day.
- •Children who co-sleep do not receive bedding or amenities
- •An extra futon costs 2,000 yen per night including tax and must be requested by 6 p.m. on the day
Rental bicycles (children's bicycles available)
Rental bicycles (children's bicycles available)
- calendar_monthSeason:Seasonal
The hotel has rental bicycles, including children's bicycles. Rates are 500 yen for 1 hour, 1,000 yen for 4 hours and 1,500 yen for a full day. They are good for cycling to the Kyu-Karuizawa area or Kumoba Pond. Advance reservations are not possible, and numbers are limited. They can be used from spring to autumn.
- •No reservations
- •Limited number of bicycles
Children's meals (course menu and kids' meal-style plate)
Children's meals (course menu and kids' meal-style plate)
The full-course dinner includes a children's course for elementary school children and a plate in the style of a kids' meal for children under school age. The portion size can be chosen regardless of age. These meals cannot be provided for guests with moderate or severe food allergies.
- •These meals cannot be provided for guests with moderate or severe food allergies
Japanese-style tatami and Japanese-Western rooms (family rooms with few steps)
Japanese-style tatami and Japanese-Western rooms (family rooms with few steps)
The Japanese-style tatami rooms are two connected rooms of 12 and 6 tatami mats, with futon bedding laid out on the tatami. With few changes in floor level, they suit families with small children. In the Japanese-Western rooms, the Western-style and tatami areas can be partitioned, so adults can still relax after the children have fallen asleep on the tatami.
Categories
Overview
Hotel Marroad Karuizawa is a 41-room resort hotel a 10-minute walk from Karuizawa Station, with a free shuttle available from 9 a.m. to 6 p.m. The Japanese-style tatami rooms are two connected rooms of 12 and 6 tatami mats with few changes in floor level, and the Japanese-Western rooms can be partitioned between the Western-style and tatami areas, so both work well for families with small children. Cribs and extension beds are available to borrow for guest rooms (please confirm numbers and conditions of use when booking), and co-sleeping is available for up to 2 children. Note, however, that the building has many stairs and steps and no elevator, so take care when getting around with a stroller.
Rooms
There are 41 rooms in three types: twin, Japanese-Western and Japanese-style tatami. The twin rooms are 33 to 36 sq m, with two 120 cm-wide beds, and sleep 1 to 3 guests. The Japanese-Western rooms are 38 sq m and sleep 2 to 5 guests; the Western-style and tatami areas can be partitioned, so adults can still relax after the children have fallen asleep on the tatami. The Japanese-style tatami rooms are two connected rooms of 12 and 6 tatami mats, 42 sq m in total. This is the largest room type at the hotel, sleeping 2 to 5 guests. Bedding is futon laid out on the tatami, and with few changes in floor level, these rooms suit families with small children. In the en-suite bathroom, the washbasin area is separate from the bath unit. Nightwear is provided, but not in children's sizes.
Dining
Breakfast is served at the restaurant Lumiere, with a choice of Western or Japanese. If no choice is made by 9 p.m., a Western breakfast is prepared, and on some days breakfast is a Japanese-Western buffet. The full-course dinner includes a children's course for elementary school children and a plate in the style of a kids' meal for children under school age, and the portion size can be chosen regardless of age. These meals cannot be provided for guests with moderate or severe food allergies.
Baths
There is no communal bath, private-hire bath or onsen. Each guest room has a separate-type en-suite bathroom, with the washbasin apart from the bath unit.
Family-Friendly Features
Co-sleeping is available for up to 2 children, and cribs and extension beds are also provided as guest-room equipment. Please confirm the number available and the conditions of use when you book. Children who co-sleep do not receive bedding or amenities, so if you would like to add a futon, it costs 2,000 yen per night including tax and must be requested by 6 p.m. on the day. The hotel has rental bicycles, including children's bicycles: 500 yen for 1 hour, 1,000 yen for 4 hours and 1,500 yen for a full day. They are available from spring to autumn, cannot be reserved and are limited in number. In winter there is also a shuttle to the Karuizawa Prince Hotel Ski Resort, which is handy for families heading out for winter sports. On the other hand, there are many stairs and steps at the entrance and inside the building, so it is not suited to wheelchair users or guests with limited mobility, and the same care is needed when getting around with a stroller. There are no elevators or escalators, and the hotel says staff will help as far as they can.
Access
The hotel is about a 10-minute walk from Karuizawa Station. A free shuttle runs from 9 a.m. to 6 p.m.; just call the hotel when you arrive at the station. Advance reservations for the shuttle are not possible, however. Free parking is available for 60 cars, with no reservation needed. There are no convenience stores around the hotel, and the nearest one is about a 15-minute walk away. With few streetlights and shops at night, taking a taxi from the station is also recommended.
Access & Information
| location_onAddress | 1178 Karuizawa, Karuizawa-machi, Kitasaku-gun, Nagano 389-0102 |
|---|---|
| directions_carAccess | A 10-minute walk from Karuizawa Station on the Nagano-bound Shinkansen (a shuttle runs from 9 a.m. to 6 p.m.; please contact the hotel when you arrive). |
| trainNearest station | Karuizawa Station |
| local_parkingParking | Parking for 60 cars, free of charge. |
| callPhone | +81-267-42-8444 |
| paymentsCards | VISA, JCB, American Express, Diners Club, UC, DC, NICOS, UFJ Card, Mastercard, Saison, JTB, Rakuten Card |
| languageOfficial site | https://www.marroad.jp/karuizawa/open_in_new |
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Reference price as of November 5, 2026 (stay 2026-11-28). US$ is an approximate conversion from yen. Check the booking site for actual rates.
Check rates & availability
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Frequently Asked Questions
What ages is Hotel Marroad Karuizawa best suited to?
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It has facilities that work especially well for babies and toddlers (ages 0 to 2) and children aged 3 and over. There is no age limit, and families with children of any age can stay.
Does Hotel Marroad Karuizawa have baby beds?
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Baby beds are available to rent. See the Kids Facilities section on this page for details.
Is there parking at Hotel Marroad Karuizawa?
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Parking: Parking for 60 cars, free of charge.
How do you get to Hotel Marroad Karuizawa?
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A 10-minute walk from Karuizawa Station on the Nagano-bound Shinkansen (a shuttle runs from 9 a.m. to 6 p.m.; please contact the hotel when you arrive).
Can babies and toddlers co-sleep with us? Can we add meals or bedding?
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Babies and toddlers can co-sleep, up to 2 children. Rates depend on the plan. On breakfast plans, a child with meals and bedding pays 50% of the adult rate (bedding without meals is not accepted). On room-only plans, a child with bedding but no meals pays 50% of the adult rate. Meals without bedding cost 1,540 yen, and with neither meals nor bedding there is no charge.
Can the Western-style and tatami areas be separated, so we can stay up after the kids are asleep?
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The rooms can be partitioned into a Western-style area and a tatami area, so once your children have gone to sleep first in the tatami room, adults can relax in the separate Western-style area.
Are there a lot of steps in the building? Is it easy for small children to walk around?
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There are many stairs and steps at the entrance and inside the building, and there are no elevators or escalators, so take care when moving around with small children. Staff will help you when needed.
Can we borrow a bicycle for our child?
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Children's bicycles are available in limited numbers, but please note that they cannot be reserved in advance.
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Information on this page was compiled by directly consulting Official website, Rakuten Travel, Ikyu.com (a Japanese booking site), Jalan (last verified: August 2026). Prices, availability and seasonal operations change. Please check each booking site for the latest information.
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