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forumWhat families say
Rakuten Travel rating of 4.22 (2,905 reviews). Certified as a 'Welcome Baby' property by Mikihouse Child Care Research Institute. Families praise the ocean view from every room, the tatami-floored Japanese-Western rooms that are safe for babies, the year-round indoor heated pool and summer Ocean Pool, the wide range of free baby rental items, the nursing room, and the age-appropriate baby food - amenities well suited to multi-generational family trips.
Categories
Kids Facilities
Indoor Heated Pool & Ocean Pool
Indoor Heated Pool & Ocean Pool
The hotel has an indoor heated pool that's open year-round, with free rental of kickboards and arm floats plus swimsuit rental (fee) available. In summer, the 'Ocean Pool' lets guests swim in the sea at Nishikigaura, with children aged 3 and up enjoying the water while wearing a life jacket. It's also a great spot for a baby's first onsen or pool experience.
- •The indoor heated pool is open year-round
- •Free rental of kickboards and arm floats; swimsuit rental available for a fee
- •The summer Ocean Pool is for ages 3 and up, with life jackets required
Welcome Baby-Certified Japanese-Western Rooms
Welcome Baby-Certified Japanese-Western Rooms
Certified rooms are tatami-floored Japanese-Western or Japanese-style rooms, safe even for crawling babies. Each room comes equipped with a diaper trash bin, step stool, child toilet seat, baby soap, baby bathtub, toys, picture books, a baby chair, and children's nightwear, while a stroller, bed guard, and bottle sterilizing case are available as free rentals.
- •Tatami-floored Japanese-Western and Japanese-style rooms are safe for crawling babies
- •Rooms are equipped with a baby bathtub, child toilet seat, toys, and picture books
- •Stroller, bed guard, and bottle sterilizing case available as free rentals
Onsen Communal Bath (with Baby Facilities)
Onsen Communal Bath (with Baby Facilities)
An onsen communal bath with a sky-high open-air bath overlooking the scenery of Nishikigaura. The changing area has a baby bed and diaper bin, and the bathing area has a bath chair and baby soap, making it well suited to a baby's first onsen visit.
- •Crib and diaper bin in the changing area
- •Bath chair and baby soap in the bathing area
Kids' Corner & Age-Appropriate Baby Food
Kids' Corner & Age-Appropriate Baby Food
The buffet at the main dining venue, Nishiki, has a kids' corner and baby food, and staff can also warm baby food you bring with you. Each restaurant also offers kids' menus and kids' lunches for children under school age through elementary schoolers. Please consult with staff about food allergies or other dietary concerns, as we will accommodate them to the fullest extent possible.
- •Kids' corner and baby food available at the buffet
- •Kids' menus available for children under school age through elementary schoolers
Nursing Room, Baby Rentals & In-House Activities
Nursing Room, Baby Rentals & In-House Activities
The hotel has a nursing room on-site, and the gift shop sells diapers and other essentials. A wide range of loaner items is available, including a bottle warmer, bottle-washing brush, and nursing pillow, and staff members with childcare experience are also on hand. In-house play options include shooting games, table tennis, and a game corner.
- •Nursing room on-site; diapers sold at the gift shop
- •Bottle warmer, nursing pillow, and other items available for rental
- •Shooting games, table tennis, and a game corner available
Overview
Hotel New Akao is a large resort hotel built on the cliffs of Nishikigaura, with ocean views from every room. Certified as a 'Welcome Baby' property by Mikihouse Child Care Research Institute, it offers extensive family facilities: tatami-floored Japanese-Western rooms that are safe for crawling babies, a year-round indoor heated pool, a summer Ocean Pool, a wide range of free baby rental items, a nursing room, and age-appropriate baby food. It's well suited for a baby's first onsen or pool experience, and also recommended for multi-generational family trips.
Hotel New Akao is a large resort hotel in Atami, Shizuoka, built on the cliffs of Nishikigaura, with ocean views from every room. It is operated by Iconia Hospitality. The hotel is certified as a 'Welcome Baby' property by Mikihouse Child Care Research Institute, welcoming families traveling with babies.
Tatami-Floored Rooms for Peace of Mind: Japanese-Western and Japanese-Style Rooms
Certified rooms are Japanese-Western rooms and Japanese-style tatami rooms, and futon bedding can also be laid out. The Ocean Wing's Japanese-Western rooms (54-65 sq m) have Hollywood-style beds plus room for 3 to 5 Japanese-style futons, and the tatami floor means it's safe even for crawling babies. Each room comes equipped with a diaper trash bin, step stool, child toilet seat, baby soap, baby bathtub, toys, picture books, a baby chair, and children's nightwear.
Year-Round Indoor Heated Pool and Summer Ocean Pool
The popular indoor heated pool is open year-round, with free rental of kickboards and arm floats plus swimsuit rental (fee) available. In summer, the hotel runs an 'Ocean Pool' where guests can swim in the sea at Nishikigaura (life jackets required, for ages 3 and up). The facilities are well suited for a baby's first onsen or pool experience.
Baby Rental Items and Nursing Room
A wide range of loaner items is available, including a bottle warmer, bottle-washing set, child toilet seat, diaper bin, step stool, bath chair, baby soap, nursing pillow, crib, bed guard, stroller, toys, and picture books. The hotel has a nursing room, and the gift shop also sells diapers. Staff members with childcare experience are also on hand.
Communal Bath and Dining
The onsen communal bath, which includes an open-air bath high above the coastline, provides a baby bed and diaper bin in the changing area, and a bath chair and baby soap in the bathing area. The buffet at the main dining venue, Nishiki, has a kids' corner and baby food, and staff can also warm baby food you bring yourself. Each restaurant also offers menus for children under school age through elementary schoolers. There are also two private-hire baths, available from 2:30 p.m. to 11:15 p.m.
* This page is compiled from information on the official website, Rakuten Travel, other OTAs, and Mikihouse Child Care Research Institute. Please check the official website or Rakuten Travel for the latest information.
Access & Information
| location_onAddress | 1993-250 Atami, Atami-shi, Shizuoka 413-0033 |
|---|---|
| directions_carAccess | About 10 minutes by free shuttle bus from JR Atami Station. |
| trainNearest station | Atami Station |
| local_parkingParking | 207-space paid parking (JPY 1,000 per night, then JPY 500 per additional 30 minutes). |
| callPhone | +81-557-83-6161 |
| paymentsCards | VISA, JCB, American Express, Diners Club, UC, Mastercard |
| languageOfficial site | https://hotel-new-akao.com/open_in_new |
Reference price as of August 28, 2026 (stay date 2026-09-19). Please check the booking site for actual rates.
Frequently Asked Questions
Are cribs and other baby items available for free at Hotel New Akao?
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Yes. The hotel offers a wide range of items as free rentals, including a crib, bed guard, diaper bin, bath chair, child toilet seat, bottle warmer, stroller, children's comforter and light blanket, a kids' toothbrush, and bed-wetting pads.
Can babies use the pool and onsen bath?
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Yes. The indoor heated pool is open year-round, and in summer the Ocean Pool lets children aged 3 and up swim in the sea at Nishikigaura while wearing a life jacket. The onsen communal bath provides a baby bed and diaper bin in the changing area, plus a bath chair and baby soap in the bathing area; for safety, children aged 0 to 3 are asked to use the baby bathtub provided in the communal bath.
Does the pool allow diapers?
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Children who are not yet fully toilet-trained are asked to wear a swim diaper in the pool.
What baby food and kids' meal options are available?
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The buffet at the main dining hall, Nishiki, offers baby food and a kids' corner with dishes like fried shrimp and hamburger steak, plus desserts such as doughnuts and pancakes. Each restaurant also has menus for toddlers (ages 3-5) and elementary schoolers (ages 6-12), and staff can warm baby food you bring with you. The hotel also does its best to accommodate food allergies.
How do you get to Hotel New Akao, and is parking available?
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It's about a 10-minute ride on the free shuttle bus from JR Atami Station. The hotel has 207 paid parking spaces, at JPY 1,000 per night plus JPY 500 per additional 30 minutes.
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Information on this page was compiled by directly consulting Official website, Rakuten Travel, Ikyu.com (English), Jalan (last verified: August 2026). Prices, availability and seasonal operations change — please check each booking site for the latest information.
We take care to keep information accurate, but always confirm the latest details on the hotel's official site and booking sites before you book or visit.