Canal City Fukuoka Washington Hotel

Reference price as of October 10, 2026 (stay 2026-10-31). US$ is an approximate conversion from yen. Check the booking site for actual rates.
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forumWhat families say
Rakuten Travel rating 3.98 out of 5 (5,741 reviews) as of July 2026. Note that this rating reflects stays before the full renovation that began in April 2026, and reviews from after the reopening have yet to accumulate.
Kids Facilities
Superior Bunk Fours Room with bunk beds
Superior Bunk Fours Room with bunk beds
A 30.5 sq m room for up to 4 guests themed "sun." Its playful layout includes bunk beds, and it is designed for families with children and for groups. This is a room type introduced with the renewal that reopened on September 1, 2026.
- •Up to 4 guests, 30.5 sq m (two beds 100 cm wide and two beds 120 cm wide)
- •For safety, children are asked not to use the upper bunk
- •This room is available from the reopening on September 1, 2026
Family rooms designed around the five motifs
Family rooms designed around the five motifs
After the renovation, guest rooms are designed around the five motifs scattered throughout Canal City Hakata: water, canyon, green, sun and star. For four guests there is the Superior Fours Room with four beds (30 sq m), and for three there is the Superior Triple Room themed "green" (30.5 sq m) or the Standard Triple Room (24 sq m).
- •There are 8 room types in all: double, twin, superior twin, two kinds of triple, Fours, Bunk Fours and Universal Twin
- •A Universal Twin (30.5 sq m, up to 2 guests) designed for comfortable use by wheelchair users is also available
- •These rooms are available from the reopening on September 1, 2026
Breakfast restaurant Bonjour Plus
Breakfast restaurant Bonjour Plus
A 117-seat breakfast restaurant on the first floor. The buffet showcases the food culture of Kyushu and Hakata, from rice accompaniments that pair with freshly cooked rice through to hot dishes, and includes Goto udon from Nagasaki, counted among Japan's three great udon varieties.
- •Open every day from 6:30 to 10 a.m., with last entry at 9:30 a.m.
- •Prices are 2,420 yen for adults and 1,540 yen for ages 4 to 11, and free for children under 4 (all prices include tax)
- •If you add breakfast for a co-sleeping child, these prices apply separately
Categories
Overview
Canal City Fukuoka Washington Hotel is a 422-room hotel on the grounds of Canal City Hakata, one of Kyushu's largest commercial complexes, in Hakata-ku, Fukuoka. It opened in 1996, closed entirely for renovation from April 1 to August 31, 2026, and fully reopened on Tuesday, September 1, 2026. The renovation theme is "a theater of the city," and five motifs - water, canyon, green, sun and star - are woven into the guest-room design. Families can choose the Superior Bunk Fours Room for 4 guests with bunk beds (30.5 sq m) or the Superior Fours Room with four beds (30 sq m), and children of elementary school age and under co-sleep free of charge. The hotel is about a 3-minute walk from Kushida Jinja-mae Station on the subway Nanakuma Line, and a convenience store and a drugstore are 1 minute on foot from the entrance.
This 422-room hotel stands on the grounds of Canal City Hakata, one of Kyushu's largest commercial complexes, in Sumiyoshi, Hakata-ku, Fukuoka. It opened in 1996 and marked its 30th anniversary in April 2026. The entire hotel closed for renovation work from Wednesday, April 1 to Monday, August 31, 2026, and it fully reopened on Tuesday, September 1, 2026.
The Renovation Theme: "A Theater of the City"
The renovation takes its theme from the concept of Canal City Hakata, the complex the hotel sits in: "a theater of the city." The five motifs scattered throughout the complex - water, canyon, green, sun and star - are woven into the guest-room design. The lobby's theme is "HAKATA VIBES," a space that expresses the energy of the Hakata Gion Yamakasa festival and uses wooden materials that evoke the warmth of the Nakasu food stalls.
Rooms for Families
There are 8 room types. The easiest choices for families with children are the Superior Bunk Fours Room, 30.5 sq m with bunk beds (up to 4 guests, themed "sun"), and the Superior Fours Room, with four beds side by side (up to 4 guests, 30 sq m). For three guests, there is also the Superior Triple Room (30.5 sq m, themed "green") and the Standard Triple Room (24 sq m). For the bunk-bed room, the hotel advises against children using the upper bunk for safety reasons, so it is best to plan on an adult taking the upper bed when working out your numbers. A Universal Twin (30.5 sq m) designed for comfortable use by wheelchair users is also available.
Co-Sleeping and Breakfast
Children of elementary school age and under can stay with co-sleeping free of charge. However, amenities such as toothbrushes are provided only for the room's set capacity, and extra beds are not available. If bedding is needed, the child is charged the same rate as an adult. Breakfast is served at Bonjour Plus, the 117-seat restaurant on the first floor, every day from 6:30 to 10 a.m., with last entry at 9:30 a.m. The buffet showcases the food culture of Kyushu and Hakata, and includes dishes such as Goto udon from Nagasaki, counted among Japan's three great udon varieties. Prices are 2,420 yen for adults and 1,540 yen for ages 4 to 11, and free for children under 4 (all prices include tax). If you add breakfast for a co-sleeping child, these prices apply separately.
Staying Inside Canal City Hakata
The hotel is inside the Canal City Hakata complex, so shopping, dining and even a show at the theater are all available without leaving the grounds. A convenience store (Lawson) and a drugstore (Matsumoto Kiyoshi) are 1 minute on foot from the entrance, making it easy to restock diapers, formula and drinks. For staying guests only, the lobby has the Wakuwaku Pass Card, a discount card usable at some shops in Canal City Hakata. The hotel also points to the Fukuoka Anpanman Children's Museum in Mall as a nearby attraction. The Nakasu entertainment district is a 5-minute walk away.
Access and Parking
The hotel is about a 3-minute walk from Exit 1 at the west ticket gate of Kushida Jinja-mae Station on the subway Nanakuma Line, about a 10-minute walk from the Hakata exit of JR Hakata Station, and about a 10-minute walk from Exit 5 of Nakasu-Kawabata Station on the subway. From Fukuoka Airport it is about 15 minutes by taxi, or 5 minutes to Hakata Station on the subway Airport Line. The hotel has no parking of its own; guests use Canal City Parking (capacity 1,300 cars) at the affiliated guest rate of 1,700 yen, valid from 1:30 p.m. to 10:30 a.m. the next day with unlimited entry and exit during that period, or Shisa Parking (capacity 207 cars) at 1,600 yen for 17 hours from entry, with no re-entry. You need to present your parking ticket at check-in, and because spaces cannot be reserved, you may have to wait when the lots are full.
Practical Information for Your Stay
Check-in is at 2 p.m. and checkout is at 11 a.m. Free Wi-Fi is available in all rooms, and guest-room desks also have a wired LAN cable. Since the renovation, self check-in and checkout machines that automate registration cards and payment have been introduced, along with a self-service cloakroom for staying guests, and the elevators require a card key to reach the guest-room floors. There is no communal bath, onsen, private-hire bath, sauna or pool, so guests bathe in their room's bathroom. Room service is not offered. Pets are not allowed. Guests under 18 staying without an adult need a consent form from a person with parental authority. The website is available in English, Chinese (Simplified and Traditional) and Korean.
Access & Information
| location_onAddress | 1-2-20 Sumiyoshi, Hakata-ku, Fukuoka, Fukuoka 812-0018 |
|---|---|
| directions_carAccess | About a 3-minute walk from Exit 1 at the west ticket gate of Kushida Jinja-mae Station on the subway Nanakuma Line. About a 10-minute walk from the Hakata exit of JR Hakata Station, and about a 10-minute walk from Exit 5 of Nakasu-Kawabata Station on the subway. From Fukuoka Airport it is about 15 minutes by taxi, or 5 minutes to Hakata Station on the subway Airport Line, from where the hotel is about a 10-minute walk. |
| trainNearest station | Kushida Jinja-mae Station |
| local_parkingParking | The hotel has no parking of its own; guests use the affiliated Canal City Parking (capacity 1,300 cars) at the affiliated guest rate of 1,700 yen, valid from 1:30 p.m. to 10:30 a.m. the next day with unlimited entry and exit during that time; after 10:30 a.m., 200 yen is added for every 30 minutes. Shisa Parking (capacity 207 cars) costs 1,600 yen for 17 hours from entry, with no re-entry. You need to present your parking ticket at check-in, and because spaces cannot be reserved, you may have to wait when the lots are full. |
| callPhone | +81-92-282-8800 |
| paymentsCards | VISA, JCB, American Express, Diners Club, UC, DC, NICOS, UFJ Card, Mastercard, JACCS, LIFE |
| languageOfficial site | https://washington-hotels.jp/fukuoka/open_in_new |
Map
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Reference price as of October 10, 2026 (stay 2026-10-31). US$ is an approximate conversion from yen. Check the booking site for actual rates.
Check rates & availability
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Frequently Asked Questions
What ages is Canal City Fukuoka Washington Hotel best suited to?
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It has facilities that work especially well for babies and toddlers (ages 0 to 2) and children aged 3 and over. There is no age limit, and families with children of any age can stay.
Is there parking at Canal City Fukuoka Washington Hotel?
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Parking: The hotel has no parking of its own; guests use the affiliated Canal City Parking (capacity 1,300 cars) at the affiliated guest rate of 1,700 yen, valid from 1:30 p.m. to 10:30 a.m. the next day with unlimited entry and exit during that time; after 10:30 a.m., 200 yen is added for every 30 minutes. Shisa Parking (capacity 207 cars) costs 1,600 yen for 17 hours from entry, with no re-entry. You need to present your parking ticket at check-in, and because spaces cannot be reserved, you may have to wait when the lots are full.
How do you get to Canal City Fukuoka Washington Hotel?
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About a 3-minute walk from Exit 1 at the west ticket gate of Kushida Jinja-mae Station on the subway Nanakuma Line. About a 10-minute walk from the Hakata exit of JR Hakata Station, and about a 10-minute walk from Exit 5 of Nakasu-Kawabata Station on the subway. From Fukuoka Airport it is about 15 minutes by taxi, or 5 minutes to Hakata Station on the subway Airport Line, from where the hotel is about a 10-minute walk.
Can our child co-sleep with us?
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Yes. When a child co-sleeps with the others in the same room, there is no additional charge. However, amenities such as toothbrushes are provided only for the room's set capacity, and children's meals are not included even on plans with meals. Extra beds are not available.
Can children sleep on the upper bunk in the bunk-bed room?
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For safety, the hotel asks that children not use the upper bunk.
When do cancellation fees start to apply?
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Normally, cancellation is free up to 2 days before the date of your stay, and a fee applies after that: 20% of the room rate the day before, 80% on the day itself, and 100% for a no-show without notice. During event periods, the applicable period and rates differ.
When and how do we pay for the room?
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The room rate is paid in advance when you check in at the hotel. If someone other than the guest is paying, you need to contact the hotel beforehand.
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Information on this page was compiled by directly consulting Official website, Rakuten Travel, Ikyu.com (a Japanese booking site), Jalan (last verified: August 2026). Prices, availability and seasonal operations change. Please check each booking site for the latest information.
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