Tokyu Stay Mercure Osaka Namba
Reference price as of September 19, 2026 (stay date 2026-10-10). Please check the booking site for actual rates.
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forumWhat families say
Rakuten Travel rating 4.37 out of 5 (161 reviews). Families with children report that the location in the heart of the entertainment district gives easy access to restaurants and shopping. Reviews also note that the rooms are thoroughly cleaned and that staying 3 to a twin room with an added bed was comfortable and caused no inconvenience, and several guests mention that having a washer-dryer and a microwave in the room is convenient. On the other hand, some are bothered that although the bath and toilet are separate, the changing space is open, with nothing to screen you while you change.
Kids Facilities
Privilege Family Room
Privilege Family Room
This 41 sq m room has one queen bed (1,700 mm wide by 2,000 mm long), and for stays of 3 or more guests an extra bed (1,000 mm wide by 1,900 mm long) is added, so it sleeps up to 4 guests. It has a mini kitchen that can be used for simple cooking as well as for reheating local food and preparing baby food, among other situations.
- •An extra bed is added for stays of 3 or more guests.
Overview
Tokyu Stay Mercure Osaka Namba is a dual-brand hotel from Tokyu Stay and Mercure, a 4-minute walk from Namba Station and a 5-minute walk from Shinsaibashi Station on the Osaka Metro. It has 288 rooms in all, and children under 6 who co-sleep stay free of charge. The 41 sq m Privilege Family Room sleeps up to 4 and has a mini kitchen, which is useful for warming baby food. There is no parking and no room service, and no communal bath or indoor or outdoor pool, so we recommend checking in advance that the facilities you need are available.
Rooms
All 288 guest rooms are equipped with an overhead shower. The Standard Queen is 21 sq m for 1-2 guests and accepts up to 1 co-sleeping child. The Standard Twin is 23 sq m for 1-2 guests and accepts up to 2 co-sleeping children. The Superior Twin is 25 sq m and accepts up to 2 co-sleeping children, while the Deluxe Twin is 30 sq m, sleeps up to 3 guests and accepts up to 2 co-sleeping children; all of these rooms have a refrigerator, a microwave and a washer-dryer. The 41 sq m Privilege Family Room sleeps up to 4 guests and has one queen bed; for stays of 3 or more guests, an extra bed measuring 1,000 mm wide by 1,900 mm long is added. The barrier-free Accessible Twin is 30 sq m and is designed with no steps from the entrance through to the bathroom, so wheelchair users and others can stay with peace of mind.
Dining
The restaurant CENTRE M on the second floor serves a breakfast buffet from 6:30 to 10 a.m. (last order at 9:30 a.m.), with more than 40 dishes that change daily, centered on Western-style food. Room service is not available. The washer-dryer, mini kitchen and microwave are provided in some rooms only, and can be used for purposes other than cooking, such as reheating takeout.
Baths
There is no communal bath, open-air bath or sauna, so guests bathe in their own room. The Standard Queen has a shower booth only and no bathtub. The Standard Twin's en-suite bathroom has a bathtub, and the Superior Twin's has a separate washing area. The Accessible Twin has a step-free bathroom with an emergency call button to the front desk installed inside it.
Family-friendly features
Children under 6 who co-sleep stay free of charge. The number accepted varies by room type: up to 1 child in the Standard Queen, and up to 2 children in the Standard Twin, Superior Twin and Deluxe Twin. The barrier-free Accessible Twin is designed with no steps, which also makes it easier to move around with a stroller. Items available to borrow for guest rooms include a humidifying air purifier and a humidifier (limited in number), which are useful for families with babies during dry seasons. Privilege Rooms also come with a benefit that extends the usual 11 a.m. checkout to 12 noon. Note that there is no parking, so you will need to use a paid parking lot nearby.
Access
It is a 4-minute walk from Exit 25 of Namba Station on the Osaka Metro Midosuji Line and other lines, and a 5-minute walk from Exit 7 of Shinsaibashi Station. Because there is no parking, guests arriving by car use a paid parking lot nearby.
Access & Information
| location_onAddress | 2-2-4 Nishishinsaibashi, Chuo-ku, Osaka, Osaka 542-0086 |
|---|---|
| directions_carAccess | A 4-minute walk from Exit 25 of Namba Station on the Osaka Metro Midosuji Line and other lines, or a 5-minute walk from Exit 7 of Shinsaibashi Station on the Osaka Metro Midosuji Line and other lines. |
| trainNearest station | Namba Station / Shinsaibashi Station |
| local_parkingParking | There is no parking, so please use a nearby paid parking lot. |
| callPhone | +81-6-6214-0109 |
| paymentsCards | VISA, JCB, American Express, Diners Club, UC, DC, NICOS, UFJ Card, Mastercard, Rakuten Card |
| languageOfficial site | https://www.mercure-tokyustay-osaka.com/en/open_in_new |
Map
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Reference price as of September 19, 2026 (stay date 2026-10-10). Please check the booking site for actual rates.
Check rates & availability
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Frequently Asked Questions
What ages is Tokyu Stay Mercure Osaka Namba best suited to?
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It has facilities that work especially well for babies and toddlers (ages 0 to 2). There is no age limit, and families with children of any age can stay.
Is there parking at Tokyu Stay Mercure Osaka Namba?
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Parking: There is no parking, so please use a nearby paid parking lot.
How do you get to Tokyu Stay Mercure Osaka Namba?
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A 4-minute walk from Exit 25 of Namba Station on the Osaka Metro Midosuji Line and other lines, or a 5-minute walk from Exit 7 of Shinsaibashi Station on the Osaka Metro Midosuji Line and other lines.
Is there an additional charge when a child co-sleeps with us?
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Co-sleeping is available for up to 1 child, and elementary school children, in both the upper and lower grades, are charged 100% of the adult rate.
Can babies and toddlers stay free of charge?
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Babies and toddlers without meals or bedding can co-sleep free of charge. If meals or bedding are needed, they cannot be accommodated.
Can we bring baby food and warm it up?
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The mini kitchen can be used to warm your child's baby food, and it also works for reheating takeout bought around the Shinsaibashi area.
Can we cook for ourselves in the room's mini kitchen?
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You can prepare simple dishes in the mini kitchen, and it can also be used to reheat takeout such as takoyaki (octopus balls) and butaman (steamed pork buns).
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Information on this page was compiled by directly consulting Official website, Rakuten Travel, Ikyu.com (a Japanese booking site), Jalan (last verified: August 2026). Prices, availability and seasonal operations change. Please check each booking site for the latest information.
We take care to keep information accurate, but always confirm the latest details on the hotel's official site and booking sites before you book or visit.
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