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新横浜プリンスホテル イメージ

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forumWhat families say

Rakuten Travel rating 4.15 out of 5 (11,745 reviews). This circular high-rise hotel offers views from every room, and family reviews frequently highlight the view from the room and Yokohama's night scenery. Guests praise the breakfast buffet for its omelets cooked to order and its range of breads, and several families with children said they were satisfied with it. Some also mention queues for the elevators at check-in when group tours arrive at the same time.

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Categories

Kids Facilities

Baby items and children's amenities available to borrow

Ages 0-4Indoor

Children's toothbrushes, slippers and yukata (one size, about 95-100 cm) are available, along with a bed guard for ages 18 months to 4, among other items. A crib is available to borrow only in Deluxe King rooms, for babies aged 0 who cannot yet pull themselves up to stand. Numbers are limited for all of these, so please request or arrange them in advance.

Children's breakfast buffet rates (Buffet Dining Kochel)

Ages 4-12Indoor

Buffet Dining Kochel on the 2nd floor serves a Japanese and Western breakfast buffet from 6:30 a.m. to 10 a.m. It costs 3,500 yen for adults and 1,900 yen for children ages 4 through elementary school.

Pingu Natsu Matsuri themed room

Indoor
  • calendar_monthSeason:Summer only

For a limited period from June 15 to August 31, 2026, guests can stay in a specially decorated room built around a summer festival with Pingu and friends. The plan comes with an original card key for staying guests only and is limited to a set number of rooms.

bedroom_babySee photos & full detailsopen_in_new

Overview

Shin Yokohama Prince Hotel is a circular high-rise city hotel a 2-minute walk from Shin-Yokohama Station. Children under 6 who co-sleep are not charged an accommodation fee, and children's toothbrushes, yukata and bed guards are among the items available, in limited numbers. A crib is available to borrow only in Deluxe King rooms. There is no communal bath or onsen, so bathing is in the guest-room bathroom. Breakfast is served at Buffet Dining Kochel, where children ages 4 through elementary school pay 1,900 yen.

Rooms

Shin Yokohama Prince Hotel is a circular high-rise city hotel with sweeping views over Yokohama. Room types suited to families include the Suite at 62.2 sq m with 2 beds, the Superior Twin at 40.8 sq m with 2 beds, the Deluxe Twin at 40.8 sq m with 2 beds, and the Deluxe King at 33.8 sq m or 42.8 sq m. Other options are the Sky View Twin at 21.4 sq m with 2 beds for 1-3 guests, the Moderate Twin at 19.4-21.4 sq m with 2 beds for 1-3 guests, and the Twin Room on floors 20-32 at 16.9-21.4 sq m with 2 beds for 1-3 guests. When 3 people share a room, a sofa bed is provided; children who are co-sleeping are not counted.

Dining

Breakfast is a Japanese and Western buffet at Buffet Dining Kochel on the 2nd floor, served from 6:30 a.m. to 10 a.m. It costs 3,500 yen for adults and 1,900 yen for children ages 4 through elementary school. There is no room service; guests can use the hotel restaurants as well as the Seven-Eleven on the 1st floor. At the restaurants, food allergy accommodation is limited to 8 ingredients: shrimp, crab, walnut, wheat, buckwheat, egg, milk and peanut.

Baths

There is no communal bath, onsen or open-air bath, so bathing is in the bathroom of each guest room.

Family-friendly features

Children under 6 are not charged an accommodation fee when co-sleeping. Children ages 6 and over use a bed and must be booked as one guest. Children's toothbrushes, slippers and yukata (one size, about 95-100 cm) are available, along with a bed guard for ages 18 months to 4, among other items; numbers are limited, so please request them in advance. A crib is available to borrow only in Deluxe King rooms, for babies aged 0 who cannot yet pull themselves up to stand, and stock is limited, so please contact the hotel in advance. Families with a stroller can use the ramp at the parking area's 5th-floor connecting entrance, and multipurpose accessible toilets are on the 1st and 42nd floors. However, there are no barrier-free guest rooms, no childcare service, and no indoor or outdoor pool. From June 15 to August 31, 2026, guests can also stay in a specially decorated themed room built around a summer festival with Pingu and friends. The plan comes with an original card key for staying guests only and is limited to a set number of rooms.

Access

The hotel is a 2-minute walk from Shin-Yokohama Station, served by the Tokaido Shinkansen, JR lines, the Yokohama Municipal Subway Line and the Sotetsu-Tokyu Shin-Yokohama Line. The direct airport bus from Haneda Airport arrives at and departs from the hotel's main entrance on the 1st floor. Parking has space for 800 cars at 1,000 yen per night, covering 24 hours from the time you park, but it is scheduled to close in March 2027.

Access & Information

location_onAddress3-4 Shin-Yokohama, Kohoku-ku, Yokohama, Kanagawa 222-8533
directions_carAccessA 2-minute walk from Shin-Yokohama Station.
trainNearest stationShin-Yokohama Station
local_parkingParkingParking is available for 1,000 yen per night, covering 24 hours from the time you park; reservations cannot be accepted. The parking facility is scheduled to close in March 2027.
callPhone+81-45-471-1111
paymentsCardsVISA, JCB, American Express, Diners Club, UC, DC, NICOS, Bank Card, UFJ Card, Mastercard, Saison
languageOfficial sitehttps://www.princehotels.co.jp/shinyokohama/open_in_new
From ¥44,502/ per night (2 adults)

Reference price as of August 28, 2026 (stay date 2026-09-19). Please check the booking site for actual rates.

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Reference, 1 person¥17,100+Varies by season
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Frequently Asked Questions

Are there amenities and items for children?

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Children's toothbrushes, slippers and yukata (one size, about 95-100 cm) are available, along with a bed guard for ages 18 months to 4, among other items. Numbers are limited, so please request them in advance.

Is there an ice machine or a microwave in the guest rooms?

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Ice machines are installed in front of room 11 on each floor, including the 7th, 10th and 16th floors, and staying guests can use them free of charge. Please bring the ice pail provided. Whether guest rooms have a microwave is not listed in our information, so please confirm with the hotel.

Can we send our luggage to the hotel in advance?

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If you send it addressed to the front desk, the hotel will check it against your reservation details and the delivery slip and hold it until your check-in day. Cash, valuables and cash-on-delivery shipments cannot be accepted.

Is there a coin laundry?

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Yes, on the 2nd floor, in the space next to Re.Ra.Ku Thai traditional massage. A wash costs 300 yen per load and the dryer costs 100 yen per load. The dryer also accepts cashless payment.

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Information on this page was compiled by directly consulting Official website, Rakuten Travel, Ikyu.com (a Japanese booking site), Jalan (last verified: August 2026). Prices, availability and seasonal operations change — please check each booking site for the latest information.

We take care to keep information accurate, but always confirm the latest details on the hotel's official site and booking sites before you book or visit.

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