Keio Plaza Hotel Sapporo
Reference price as of November 6, 2026 (stay 2026-11-28). US$ is an approximate conversion from yen. Check the booking site for actual rates.
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forumWhat families say
Rakuten Travel rating 4.45 out of 5 (5,620 reviews). Guests praise the breakfast buffet for its wide variety and good food, and some say the bathrooms, guest rooms and lobby are kept very clean. Reviews praising the location and the service stand out. On the other hand, reviews from families with children included a complaint that no bibs were provided at the breakfast venue and that the guidance felt insufficient.
Kids Facilities
Baby items available to borrow
Baby items available to borrow
For infants under 1, cribs (110 cm long and about 60 cm wide) and bed guards are available to borrow free of charge. A toilet-training seat, a diaper bin, a baby bath for babies up to 6 months old and B-type strollers (free of charge) are also available. Numbers of every item are limited, so advance reservation is required.
- •Cribs and bed guards are for infants under 1 only.
- •Depending on the room layout, a crib or bed guard may not fit.
- •Guests are asked to refrain from using the strollers in bad weather and during the winter season.
Welcome Baby & Kids plan rooms
Welcome Baby & Kids plan rooms
An 11th-floor Standard Large Twin Room (33.2 sq m) with a living space where you take off your shoes and go barefoot, set up with a baby gate, a slide, block play equipment, a DVD player, picture books and puzzles. No DVDs are available to borrow. Two 120 cm-wide beds are pushed together with no gap (Hollywood style), and the room also has a diaper bin, a microwave you can use to warm baby food or sterilize baby bottles, a kids' chair with a table and a foaming head-to-toe baby wash.
- •The plan is for 1 to 2 adults with children under school age.
- •Breakfast is included, and you can choose between Glass Seasons on the 1st floor and the Pegasus breakfast venue on the 22nd floor.
Shimaenaga Room
Shimaenaga Room
A themed room inspired by the shimaenaga, a wild bird emblematic of Hokkaido. It is 37.1 sq m and sleeps 1 to 3 guests, with two 120 x 200 cm beds; an extra bed is added when 3 guests stay.
Glass Seasons breakfast buffet
Glass Seasons breakfast buffet
The breakfast buffet at Glass Seasons, the buffet and party court on the 1st floor (6 a.m. to 10:30 a.m., last entry 10 a.m.), offers an omurice (rice wrapped in an omelet) just for children and Western-style dishes that are easy for kids to eat. Baby chairs, children's tableware (forks, spoons and plates) and paper bibs are provided, and a ramp at the entrance lets you come in with your stroller.
- •Breakfast reservations are not accepted.
- •Breakfast is free for children aged 5 and under.
Children's menus (Miyama and Akizu)
Children's menus (Miyama and Akizu)
Miyama, a reservation-only Japanese restaurant with private rooms, and Akizu, a robatayaki grill, sushi and northern-dishes restaurant, prepare children's menus with advance reservation. Every seat at Miyama is in a private room (4 sunken-floor (horigotatsu) seating rooms and 3 rooms with chairs) and baby food is available, while Akizu has private rooms (for 4 to 20 guests) and a children's set. The hotel's restaurants also provide children's chairs and baby cots.
- •Children's menus require advance reservation.
- •Special menus for food allergies require advance reservation so the kitchen can prepare.
Nursing room
Nursing room
The nursing room is next to the women's restroom on the 2nd floor and is open from 10 a.m. to 6 p.m. Baby food you bring can be warmed if you ask the front desk when eating in your room, or the service staff in a restaurant. For hot water for formula, you can use the electric kettle in each room.
Categories
Overview
Keio Plaza Hotel Sapporo is a city hotel a 5-minute walk from the West Exit of JR Sapporo Station. Children up to age 12 co-sleep free of charge, up to one child per adult, while children who use a bed on their own pay the same rate as adults. For infants under 1, cribs and bed guards are available to borrow free of charge. On the Welcome Baby & Kids plan, you stay in a room with a living space where everyone can go barefoot, plus a slide. There is no communal bath and no playroom, and the indoor pool and gym on basement level 1 are limited to ages 16 and over.
Rooms
Rooms suited to families include the Standard Triple and the Superior Triple (31.4 sq m each, for 1 to 3 guests, with three 110 x 195 cm beds) and the Standard Large Twin (33.2 sq m, for 1 to 3 guests, with two 120 x 200 cm beds and an extra bed added for 3 guests). The Standard Family is 37.1 sq m and sleeps 1 to 4 guests, with three 120 x 200 cm beds, one 110 x 195 cm bed and two en-suite bathrooms. Other rooms for up to 4 guests are the Comfort 4BED and the Premier 4BED (52.6 sq m each, with four 120 x 200 cm beds); the Comfort 4BED has its bath and toilet in separate rooms and two washbasins. There is also the Shimaenaga Room (37.1 sq m, for 1 to 3 guests), a themed room inspired by the shimaenaga (Hokkaido long-tailed tit). As a barrier-free option, the Accessible Room has an electric reclining bed and a sliding door. Every room has an air purifier with a humidifying function, and humidifiers are also available to borrow free of charge. Checkout is at 11 a.m. Paid late checkout (1,000 yen per person per hour, or 3,000 yen per person per hour on the Plaza Floor) is available depending on room availability on the day. Beds can be moved on request, but this may be difficult depending on the room layout and bed type, so please consult the hotel in advance.
Dining
For breakfast, you can choose between the breakfast buffet at Glass Seasons, the buffet and party court on the 1st floor (6 a.m. to 10:30 a.m.), and a Japanese set breakfast on the 22nd floor (7 a.m. to 10 a.m.). The breakfast buffet has an omurice (rice wrapped in an omelet) just for children, and baby chairs and children's tableware are provided. Breakfast prices, including tax and service charge, are as follows. At the buffet, it is 4,500 yen for adults, 2,250 yen for ages 6 to 12 and free for ages 5 and under. With the Japanese set breakfast, children aged 6 to 12 get a children's set meal for 2,000 yen, and children aged 5 and under eat free. Children's menus at Akizu (a robatayaki grill, sushi and northern-dishes restaurant) and at Miyama (a reservation-only Japanese restaurant with private rooms) must be reserved in advance. Every seat at Miyama is in a private room (4 sunken-floor (horigotatsu) seating rooms and 3 rooms with chairs), and baby food is available there. Food allergies are handled with special menus that follow your requests as far as possible, and advance reservation is required so the kitchen can prepare. Children under school age cannot enter the teppanyaki restaurant Yamanami, and guests under 20 cannot enter the main bar Cross Vault.
Baths
There is no communal bath in the hotel, and no whirlpool bath or jetted tub either. Room types include the Plaza King (View Bath Suite Style, 54.9 sq m, for 1 to 2 guests). Baby baths are available to borrow for babies up to 6 months old, and children's bath amenities such as bath towels and children's toothbrushes are provided.
Family-Friendly Features
Children up to age 12 co-sleep free of charge, up to one child per adult, and only breakfast is charged separately for children aged 6 to 12. There are no children's rates, and children who use a bed on their own pay the same rate as adults. For infants under 1 only, cribs (110 cm long and about 60 cm wide) and bed guards are available to borrow free of charge. Both are limited in number and may not fit in some rooms because of the layout, so please request them when booking. There is no children's futon bedding and no child-size bed. A toilet-training seat, a diaper bin and B-type strollers (free of charge) are also available to borrow; numbers are limited, so advance reservation is required. Guests are asked to refrain from using the strollers in bad weather and during the winter season. Children's pajamas (small, for roughly ages 2 to 5, and large, for roughly ages 5 to 9) are available to borrow; please let the hotel know in advance if you would like them. Children's slippers (16 cm) are also available. The nursing room is next to the women's restroom on the 2nd floor and is open from 10 a.m. to 6 p.m. For baby bottles, if you bring your own sterilizing equipment, the front desk can only heat it in a microwave for you. There is no playroom, no childcare facility and no babysitter arrangement, and baby items are not sold at the hotel, but a 7-Eleven and a FamilyMart are a 1-minute walk away. Pent Sept, the members-only sports and fitness club with the indoor pool and gym on basement level 1, is limited to ages 16 and over. On the Welcome Baby & Kids plan, 1 to 2 adults with children under school age stay in an 11th-floor Standard Large Twin Room (33.2 sq m) with a living space where you can go barefoot, a slide, a bed guard and a diaper bin.
Access
The hotel is a 5-minute walk from the West Exit of JR Sapporo Station and about a 7-minute walk from Sapporo Station on the Namboku Subway Line. From New Chitose Airport, it is about 80 minutes by a bus bound for the hotel; there is no shuttle bus. A multi-story parking garage connected directly to the hotel holds about 300 vehicles. Parking for staying guests is 2,000 yen per night, and vehicles must be no more than 2.1 m high and 5.0 m long. Staff who speak English are available.
Access & Information
| location_onAddress | Kita 5 jo Nishi 7, Chuo-ku, Sapporo, Hokkaido 060-0005 |
|---|---|
| directions_carAccess | A 5-minute walk from the West Exit of JR Sapporo Station: leave by the West Exit and go straight for 3 blocks along the elevated JR tracks. From New Chitose Airport, it is about 80 minutes by a bus bound for the hotel. |
| trainNearest station | Sapporo Station |
| local_parkingParking | Parking is available at 2,000 yen per car per night. |
| callPhone | +81-11-271-0111 |
| paymentsCards | VISA, JCB, American Express, Diners Club, UC, DC, NICOS, OMC, UFJ Card, Mastercard, Saison, JACCS, APLUS, CF, LIFE, ORICO, Rakuten Card |
| languageOfficial site | https://www.keioplaza-sapporo.co.jp/open_in_new |
Map
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Reference price as of November 6, 2026 (stay 2026-11-28). US$ is an approximate conversion from yen. Check the booking site for actual rates.
Check rates & availability
Opens the booking site in a new tab.
Frequently Asked Questions
What ages is Keio Plaza Hotel Sapporo best suited to?
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It has facilities that work especially well for babies and toddlers (ages 0 to 2) and children aged 3 and over. There is no age limit, and families with children of any age can stay.
Does Keio Plaza Hotel Sapporo have baby beds?
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Baby beds are available to rent. See the Kids Facilities section on this page for details.
Is there parking at Keio Plaza Hotel Sapporo?
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Parking: Parking is available at 2,000 yen per car per night.
How do you get to Keio Plaza Hotel Sapporo?
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A 5-minute walk from the West Exit of JR Sapporo Station: leave by the West Exit and go straight for 3 blocks along the elevated JR tracks. From New Chitose Airport, it is about 80 minutes by a bus bound for the hotel.
Is there an extra charge for a child who co-sleeps with us?
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Children up to age 12 who co-sleep stay free of charge, up to one child per adult, and only breakfast is charged separately for children aged 6 to 12. There are no children's rates, and a child who uses a bed on their own pays the same rate as an adult.
Can you warm baby food or sterilize baby bottles?
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Baby food you bring can be warmed if you ask the front desk when eating in your room, or the service staff in a restaurant. For baby bottles, if you bring your own sterilizing equipment, the front desk can only heat it in a microwave for you. The Welcome Baby & Kids plan rooms have a microwave you can use to warm baby food or sterilize baby bottles.
Can we borrow children's pajamas or slippers?
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Children's pajamas come in two sizes: small (for ages 2 to 5) and large (for ages 5 to 9). Slippers are available in a 16 cm size.
Are there baby chairs and children's tableware at breakfast?
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The restaurant provides baby chairs, children's tableware (forks, spoons and plates) and paper bibs.
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Information on this page was compiled by directly consulting Official website, Rakuten Travel, Ikyu.com (a Japanese booking site), Jalan (last verified: November 2026). Prices, availability and seasonal operations change. Please check each booking site for the latest information.
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