Sapporo Grand Hotel
Reference price as of November 6, 2026 (stay 2026-11-28). US$ is an approximate conversion from yen. Check the booking site for actual rates.
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forumWhat families say
Rakuten Travel rating 4.44 out of 5 (6,849 reviews). In reviews from families with children under school age, guests say the underground passage leads straight into the hotel, so they hardly got wet even in the rain, which helped when they had large suitcases. Reviewers also note that children's amenities are provided, and rate the renovated rooms as clean and the service as courteous. On the other hand, some say the air conditioning outside the rooms was not effective in summer, and some were disappointed with both the selection and the price of the breakfast buffet.
Kids Facilities
Cribs, bed guards and children's items
Cribs, bed guards and children's items
Cribs are for ages 0 to 2 and cost 1,600 yen per night (tax and service charge included), and bed guards are free of charge for ages about 18 months to 5 years. For young children, the hotel also has a 2WAY Gokigen Chair, an infant bath chair and mat, a pail for disposable diapers, a baby-wipe warmer, baby nail clippers, a toilet-training seat, baby hangers and a washbasin step stool. Children's loungewear (jinbei, yukata and pajamas) can also be borrowed free of charge.
- •Cribs require a reservation, numbers are limited, and some room types cannot fit one.
- •Bed guards are limited in number, so contact the reservations desk in advance.
- •The infant bath chair and mat cannot be provided in some rooms.
- •The playpen (for 5 months to 3 years 6 months) is provided only in rooms of 62 sq m or more.
- •All loan items are limited in number, so ask for them early when you book.
Kids' meal (Chinese Dining Kokaku)
Kids' meal (Chinese Dining Kokaku)
A kids' meal served at lunch at Chinese Dining Kokaku on the 2nd floor of the East Building, for children up to elementary school age only. It costs 3,000 yen per person (tax and service charge included) and features authentic Chinese cuisine that children can enjoy too. You can call to discuss using a private room or allergy accommodation.
- •Only for children up to elementary school age.
Wa Living and Family Rooms
Wa Living and Family Rooms
Wa Living, on the East Building Comfort Floor, is a 62 sq m Japanese-Western room for 1 to 5 guests with a tatami area; for 3 or more guests, futon bedding is used. The Annex Standard Family Rooms are 53 sq m for 1 to 4 guests, all of them corner rooms, with space enough even for 4 beds. The Family Room on the 8th floor of the East Building (62 sq m) is a room where you take off your shoes, and it sleeps up to 2 adults and 2 children.
- •In Wa Living, futon bedding is laid out in advance if you arrive after 6 p.m.
Categories
Overview
Sapporo Grand Hotel is a 494-room city hotel with its own entrance beside Exit 8 of the Sapporo Ekimae-dori Underground Walkway, which connects directly to the hotel. Rooms that work for families include Wa Living, a 62 sq m Japanese-Western room; the 62 sq m Family Room on the 8th floor of the East Building, where you take off your shoes; and the 53 sq m Family Room in the Annex. Co-sleeping children under school age stay free of charge. Items available to borrow include cribs for ages 0 to 2 (1,600 yen per night), free bed guards and the 2WAY Gokigen Chair. There is no communal bath, and rooms on the East Building Standard Floor have bathrooms with a separate washing area (except some room types).
Rooms
Wa Living, on the East Building Comfort Floor, is a 62 sq m Japanese-Western room for 1 to 5 guests with a tatami area; for 3 or more guests, futon bedding is used. The Family Room on the 8th floor of the East Building, part of the Standard Floor, is 62 sq m for 1 to 4 guests, and you take off your shoes inside. It sleeps up to 4 (2 adults and 2 children), and the bathroom has a separate washing area. The Annex Standard Family Rooms are 53 sq m for 1 to 4 guests. All of them are corner rooms, with 4 regular beds and a combined bath-and-toilet unit. Family Rooms have a maximum of 4 beds, and 5 guests can stay when a child under school age co-sleeps.
Another option for 4 guests is the East Building Standard Deluxe Twin Room (44 sq m, up to 4 guests). For 3 guests, there is the Annex Standard Triple Room (41 sq m, 3 regular beds) and the East Building Standard Large Twin (40 sq m, 1 to 3 guests). In the Large Twin and the Deluxe Twin, the third and any further beds measure 100 x 188 cm. The Large Hollywood Twin on the East Building Comfort Floor (39 sq m, 1 to 2 guests) has its 2 beds pushed together with no gap, and the hotel recommends it for guests with a co-sleeping child as well. The Connecting Room, made of two twin rooms joined on the inside, is 70 sq m for 1 to 5 guests, and the East Building Standard Universal Room is a 62 sq m twin for 1 to 4 guests. Every room has an air purifier with a humidifying function, and an additional humidifier can be borrowed if you ask when booking. Numbers are limited.
Baths
There is no communal bath at the hotel, so guests bathe in their room's bathroom. Rooms on the East Building Standard Floor have bathrooms with a separate washing area (except some room types). Wa Living and the Universal Room also have the bath and toilet in separate spaces, with a washing area, so you can wash your child there. The Annex Triple Rooms and Family Rooms have a combined bath-and-toilet unit. An infant bath chair and mat are also available to borrow, though they cannot be provided in some rooms.
Dining
For breakfast, choose either the Western and Japanese buffet at Northern Terrace Diner on the 1st floor of the East Building (6:30 a.m. to 10 a.m.) or a Japanese set breakfast at Garden Dining Kanraku on the 4th floor of the Main Building (7 a.m. to 10 a.m., last order). The Northern Terrace Diner buffet is free for ages 3 and under and costs 2,000 yen for ages 4 through elementary school (tax and service charge included). It is busiest from 8 a.m. to 8:30 a.m. For the Japanese set breakfast, children pay the same as adults: 4,000 yen (tax and service charge included). If your child has a food allergy, you may bring your own food to breakfast; just tell the staff at the restaurant you are using. At lunch, Chinese Dining Kokaku on the 2nd floor of the East Building offers a kids' meal for children up to elementary school age only (3,000 yen per person, tax and service charge included). Room service, available to staying guests only, includes a Kids' Dinner Set of Hamburg steak, fried shrimp, Napolitan spaghetti (a ketchup-based pasta) and bread or rice (3,800 yen, tax and service charge included), which you can order from evening room service. At Kokaku, Kanraku and Northern Terrace Diner, you can call to discuss using a private room or allergy accommodation. The Lounge Bar Old Saloon 1934 (1st floor of the Annex) and Bar Caravelle (1st floor of the East Building) cannot be used by anyone under 20. The restaurants have no dress code, but the hotel asks guests not to wear slippers or loungewear in them.
Family-Friendly Features
Co-sleeping children under school age stay free of charge. When co-sleeping in a twin room, one bed can be pushed against the wall with no gap, so your child can sleep on the wall side. Bed guards (for ages about 18 months to 5 years) are free of charge; numbers are limited, so contact the reservations desk in advance. Cribs are for ages 0 to 2 (80 cm wide by 130 cm long) and cost 1,600 yen per night (tax and service charge included), with a reservation required. Numbers are limited, and some room types cannot fit one. For young children there is also a 2WAY Gokigen Chair (for 7 months to 5 years), a pail for disposable diapers, a baby-wipe warmer, a toilet-training seat, a washbasin step stool and more. A playpen (for 5 months to 3 years 6 months) is provided only in rooms of 62 sq m or more. Children's loungewear (jinbei, yukata and pajamas) can also be borrowed free of charge. All loan items are limited in number, so ask for them early when you book. Checkout is at 11 a.m. and can be extended on request: up to 3 hours costs one-third of the full room rate, and up to 6 hours costs half. Extensions of more than 6 hours are charged the full room rate. The hotel's website also has an English page.
Access
A private entrance (stairs) beside Exit 8 of the Sapporo Ekimae-dori Underground Walkway connects directly to the hotel. The elevator at Exit 8 brings you out right in front of the hotel, so it is the easier route with a stroller. The hotel is a 10-minute walk from the South Exit of JR Sapporo Station and a 5-minute walk from Odori Station on the subway. The airport bus runs from the Sapporo Grand Hotel-mae stop to New Chitose Airport with no transfer needed.
Access & Information
| location_onAddress | Kita 1-jo Nishi 4-chome, Chuo-ku, Sapporo, Hokkaido 060-0001 |
|---|---|
| directions_carAccess | The hotel connects directly to the underground walkway beside Exit 8. A 10-minute walk from the South Exit of JR Sapporo Station, and a 5-minute walk from Odori Station on the subway. |
| trainNearest station | Sapporo Station |
| local_parkingParking | Parking for 180 cars in multi-level and outdoor parking. Multi-level parking costs 2,500 yen per car per night (first come, first served), and outdoor parking costs 3,500 yen per car per night. |
| callPhone | +81-11-261-3311 |
| paymentsCards | VISA, JCB, American Express, Diners Club, UC, DC, NICOS, UFJ Card, Mastercard, Saison, JTB, Takashimaya, JAL |
| languageOfficial site | https://grand1934.com/open_in_new |
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Reference price as of November 6, 2026 (stay 2026-11-28). US$ is an approximate conversion from yen. Check the booking site for actual rates.
Check rates & availability
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Frequently Asked Questions
What ages is Sapporo Grand Hotel best suited to?
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It has facilities that work especially well for babies and toddlers (ages 0 to 2) and children aged 3 and over. There is no age limit, and families with children of any age can stay.
Does Sapporo Grand Hotel have baby beds?
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Baby beds are available to rent. See the Kids Facilities section on this page for details.
Is there parking at Sapporo Grand Hotel?
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Parking: Parking for 180 cars in multi-level and outdoor parking. Multi-level parking costs 2,500 yen per car per night (first come, first served), and outdoor parking costs 3,500 yen per car per night.
How do you get to Sapporo Grand Hotel?
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The hotel connects directly to the underground walkway beside Exit 8. A 10-minute walk from the South Exit of JR Sapporo Station, and a 5-minute walk from Odori Station on the subway.
Is there a charge for a child under school age who co-sleeps with us?
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Co-sleeping children under school age stay free of charge. In a twin room, one bed can be pushed against the wall with no gap so your child can sleep on the wall side.
What are the check-in and checkout times?
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Check-in is at 3 p.m. and checkout is at 11 a.m. Times may differ depending on the plan, so please confirm when you book.
Can we borrow a bed guard, and is there a charge?
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Bed guards are provided free of charge on request. They are for ages about 18 months to 5 years, and numbers are limited, so if you would like one, contact the reservations desk in advance.
What items can we borrow for a baby or toddler?
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Items include a pail for disposable diapers, a baby-wipe warmer, baby nail clippers and a toilet-training seat. There is also a 2WAY Gokigen Chair (for 7 months to 5 years). The infant bath chair and mat cannot be provided in some rooms.
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Information on this page was compiled by directly consulting Official website, Rakuten Travel, Ikyu.com (a Japanese booking site), Jalan (last verified: November 2026). Prices, availability and seasonal operations change. Please check each booking site for the latest information.
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