Hotel Metropolitan Nagano
Reference price as of November 5, 2026 (stay 2026-11-28). US$ is an approximate conversion from yen. Check the booking site for actual rates.
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forumWhat families say
Rakuten Travel rating 4.44 out of 5 (3,274 reviews). Guests who stayed with a junior high school child praise the direct station connection and the 12 p.m. checkout, which let them stay in the room until the last minute. Many reviews also mention the clean rooms and the breakfast buffet as strengths. On the other hand, some note that when arriving by car, the parking entrance and the elevators are hard to find, and that the elevators are slow. There is no communal bath, and some guests say they wish there were one.
Kids Facilities
Crib
Crib
- paymentsPrice:Free for guests
The hotel will arrange a crib free of charge. Numbers are limited, so inquire early. Babies and toddlers are not accepted with bedding, so you cannot stay with a baby futon laid out.
- •An advance reservation is required
- •Numbers are limited
Children's pajamas (72.5 cm)
Children's pajamas (72.5 cm)
Children's pajamas (72.5 cm) are among the items available to borrow.
Private rooms at the restaurants
Private rooms at the restaurants
The Japanese restaurant Shinano and the Chinese restaurant Fanfa have private rooms, an option when you would like to eat with your children without worrying about other guests. A separate private-room charge applies.
Categories
Overview
Hotel Metropolitan Nagano is a city hotel with 235 rooms, directly connected to the JR Nagano Station building. Children aged 0 to 12 can stay with co-sleeping, and there is no accommodation charge for a child who co-sleeps with someone in the same room (co-sleeping is limited to one child). Cribs are arranged free of charge by advance reservation, in limited numbers. Air purifiers with a humidifying function are installed in the guest rooms. Babies and toddlers cannot be accommodated with bedding, and there is no room service. Breakfast is a Japanese and Western buffet at Iris, the cafe restaurant on the 1st floor, and rice porridge is served as well. There is no onsen, communal bath or pool.
Rooms
This 235-room city hotel has rooms suited to a wide range of trips, from business to sightseeing. The Standard Single is 18 sq m, non-smoking throughout, and located on the 5th and 6th floors, with a bed measuring 140 cm by 195 cm. The non-smoking Superior Double is 18 sq m and sleeps up to 2 guests, with one bed measuring 160 cm wide, 195 cm long and 55 cm high. The Japanese Collaboration Suite, a Japanese-Western style room, sleeps up to 4 guests, and the rate list shows it at 80,000 yen for 4 guests, including consumption tax and service charge. The other suites are the Corner Suite at 80,000 yen for 2 guests, the Imperial Suite at 250,000 yen for 2 guests and the Metropolitan Suite at 300,000 yen for 2 guests. Guest rooms come with an air purifier with a humidifying function, a reading lamp and a deodorizer, which help when you are staying with children in the drier seasons. For wheelchair users there is the Universal Twin Room, with step-free access from the elevator all the way into the room. Barrier-free toilets are on the 1st, 2nd and 3rd floors. Room service is not available, so meals cannot be taken in your room.
Dining
Breakfast is served buffet-style at Iris, the cafe restaurant on the 1st floor, with a Japanese and Western spread built around ingredients from Nagano Prefecture. Alongside rice grown in Nagano Prefecture, rice porridge is served too, so it is easy to portion out something for a small child who can only manage soft food. Shinshu soba (local buckwheat noodles) is on the buffet as well. Breakfast is served from 6:30 a.m. to 10 a.m. It costs 2,500 yen for adults and 1,600 yen for children aged 4 to 12, and children under 4 eat free of charge. The hotel's restaurants have private rooms, an option if you would like to eat with your children without worrying about other guests, though a private room carries a separate charge. Information is also provided for guests with food allergies; please confirm with the hotel when booking what can be accommodated.
Baths
There is no onsen, communal bath, private-hire bath or sauna. Bathing is done in the bathroom in your guest room.
Family-Friendly Features
Children aged 0 to 12 can stay with co-sleeping, and the plans listed on Ikyu.com (a Japanese booking site) state that co-sleeping is limited to one child. The hotel's FAQ states clearly that when a child co-sleeps with someone in the same room, there is no accommodation charge for the child. If a child is counted as a guest when booking, elementary school children in both the upper and lower grades are charged 100% of the adult rate, and babies and toddlers are free of charge only when booked with no meals and no bedding. Babies and toddlers cannot be accommodated with meals and bedding, with bedding but no meals, or with meals but no bedding, so you cannot stay with a baby futon laid out. A crib can be arranged free of charge, but it requires an advance reservation and numbers are limited, so inquire early. Items available to borrow include children's pajamas (72.5 cm). A DVD player (playback only) can also be arranged free of charge; numbers are limited here too, so ask about it when you book. Blankets and other items available to borrow are also limited in number. There is no childcare service.
Access
The hotel is directly connected to the Zenkoji exit of Nagano Station on the Hokuriku Shinkansen, linked from Shinshu Omiyage Sando on the 2nd floor, the same floor as the ticket gates, to the left of the MIDORI station building. The station and a convenience store are each within a 5-minute walk, so you have only a short way to go even with plenty of children's luggage. Parking has 100 spaces underground and at ground level, at 1,000 yen per car per night (from 3 p.m. until 12 p.m. the next day), then 400 yen for each additional hour. Parking cannot be reserved and spaces are assigned in order of arrival, though the hotel's FAQ states that staying guests can always park. Check-in is from 3 p.m. and checkout is by 12 p.m. If you want to use your room past noon, you can extend for an additional charge: 30% of the regular room rate until 2 p.m., and 50% until 6 p.m. For stays from June 1, 2026, Nagano Prefecture's accommodation tax applies: for accommodation charges of 6,000 yen or more, 200 yen per person per night is added and paid on site.
Access & Information
| location_onAddress | 1346 Minamiishidocho, Nagano-shi, Nagano 380-0824 |
|---|---|
| directions_carAccess | Directly connected to the Zenkoji exit of Nagano Station on the Hokuriku Shinkansen. To the left of the MIDORI station building, it is conveniently linked from Shinshu Omiyage Sando on the 2nd floor, the same floor as the ticket gates. |
| trainNearest station | Nagano Station |
| local_parkingParking | Parking for 100 vehicles, at 1,000 yen per night (from 3 p.m. until 12 p.m. the next day), then 400 yen for each additional hour. |
| callPhone | +81-26-291-7000 |
| paymentsCards | VISA, JCB, American Express, Diners Club, UC, DC, NICOS, OMC, UFJ Card, Mastercard, Saison, JACCS, ORICO, View, West, JTB, Rakuten Card, ANA, JAL |
| languageOfficial site | https://nagano.metropolitan.jp/open_in_new |
Map
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Reference price as of November 5, 2026 (stay 2026-11-28). US$ is an approximate conversion from yen. Check the booking site for actual rates.
Check rates & availability
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Frequently Asked Questions
What ages is Hotel Metropolitan Nagano best suited to?
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It has facilities that work especially well for babies and toddlers (ages 0 to 2) and children aged 3 and over. There is no age limit, and families with children of any age can stay.
Does Hotel Metropolitan Nagano have baby beds?
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Baby beds are available to rent. See the Kids Facilities section on this page for details.
Is there parking at Hotel Metropolitan Nagano?
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Parking: Parking for 100 vehicles, at 1,000 yen per night (from 3 p.m. until 12 p.m. the next day), then 400 yen for each additional hour.
How do you get to Hotel Metropolitan Nagano?
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Directly connected to the Zenkoji exit of Nagano Station on the Hokuriku Shinkansen. To the left of the MIDORI station building, it is conveniently linked from Shinshu Omiyage Sando on the 2nd floor, the same floor as the ticket gates.
What are the check-in and checkout times?
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Check-in is from 3 p.m. and checkout is by 12 p.m. On days when there is a large event nearby, the front desk is expected to be busy around 3 p.m.
Is there a charge for children to stay?
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There is no accommodation charge for a child who co-sleeps with someone in the same room. If the child is counted as a guest instead of co-sleeping, elementary school children in both lower and upper grades pay 100% of the adult rate, and infants stay free only without meals or bedding.
How much is breakfast?
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Breakfast for staying guests is 2,500 yen, and it is a Japanese and Western buffet. Breakfast is 1,600 yen for children aged 4 to 12 and free for children under 4.
Can we leave our luggage before check-in or after checkout?
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Yes, the front desk on the 1st floor will hold it for you. If you arrive before check-in, the front desk confirms your name and then takes your luggage.
Can we extend our checkout?
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Yes, for an additional charge: 30% of the regular room rate until 2 p.m., 50% until 6 p.m., and the full rate for one night after 6 p.m. Depending on availability, an extension may not be possible.
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Information on this page was compiled by directly consulting Official website, Rakuten Travel, Ikyu.com (a Japanese booking site), Jalan (last verified: October 2026). Prices, availability and seasonal operations change. Please check each booking site for the latest information.
We take care to keep information accurate, but always confirm the latest details on the hotel's official site and booking sites before you book or visit.
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