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Kids Stay
location_onNagano / NaganoHotel JAL City (Okura Nikko Hotels)Babies (0-2) welcome

Hotel JAL City Nagano

Hotel JAL City Nagano
From ¥29,460/ per night (2 adults)

Reference price as of September 16, 2026 (stay date 2026-10-10). Please check the booking site for actual rates.

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forumWhat families say

Rakuten Travel rating 4.28 out of 5 (5,814 reviews). Families rate the handy location, about a 10-minute walk from Nagano Station, which makes shopping and sightseeing easy, and one family noted that beds were prepared for all four of them so they could rest well. Some family reviews also mention being able to take a relaxed bath in the room. On the other hand, one review points out that the fan noise from the air conditioning was noticeable at night and made it harder to fall asleep.

Read guest reviews on Booking.com

Kids Facilities

Baby cot

Ages 0-3Indoor
  • paymentsPrice:Free for guests

A baby cot available to borrow free of charge for children up to age 3, making it easier to set up a place to sleep when traveling with a baby or toddler. The number of items available to borrow is limited, so please confirm in advance. Services are also subject to change.

Categories

Overview

Hotel JAL City Nagano is a 226-room hotel a 7-minute walk from JR Nagano Station, on Chuo-dori, the street heading toward Zenkoji Temple. Rooms have Simmons beds and duvet-style bedding, and range from 16 sq m singles and semi-doubles to 32 sq m deluxe twins for 1 to 4 guests, so you can pick one to match your family's size. According to the hotel's own information, co-sleeping is free up to age 9, and a baby cot is available to borrow free of charge for children up to age 3 (Ikyu.com states that free co-sleeping applies to ages 5 and under). There is no communal bath or private-hire bath; guest rooms have a combined bath-and-toilet unit with a grab bar on the bathtub.

Rooms

There are 226 guest rooms, decorated in calm tones, with Simmons beds and duvet-style bedding in which the comforter is covered on both sides with a sheet. On the Standard Floor, the single and semi-double rooms are 16 sq m with a 140 cm-wide bed, and the twin rooms are 23 sq m with 110 cm-wide beds. The semi-double sleeps 1 to 2 guests and has a child rate, so two people can share the same type of room as a regular single. The New Standard Floor has deluxe twin rooms of 32 sq m with 120 cm-wide beds for 1 to 4 guests, which also have a child rate. The 27 sq m double on the same floor, with a 180 cm-wide bed, is a good choice for families with children. The New Standard Floor also has 16 sq m singles and semi-doubles and 23 sq m twins, with child rates on the semi-doubles and twins. The semi-double on the J Floor has Simmons beds and sleeps up to 2 guests, and the J Floor also has singles, casual doubles and twins. There are rooms with a sofa and two Simmons beds, one 120 cm wide and one 140 cm wide, sleeping 1 to 2 guests. The corner twin is larger than a regular twin room, with windows that frame the Shinshu scenery. Some rooms are connecting rooms, available with a reservation. Bed widths vary from 110 cm to 180 cm depending on the room, so it is worth comparing both the floor space and the bed width against the number of children co-sleeping. Guest rooms have a combined bath-and-toilet unit, and the bathtub has a grab bar. Every room has wired and Wi-Fi internet, an air purifier with a humidifying function, a deodorizer, a refrigerator, an electric hot-water kettle, a tea set, a hair dryer and slippers. A trouser press is provided only in the single rooms. Humidifiers, irons and reading lamps are available to borrow, as are mobile phone chargers.

Dining

Breakfast is a buffet in the restaurant and dinner is served in the restaurant; there is no in-room dining. The breakfast buffet is on the 16th floor, and for staying guests it costs 2,800 yen for adults and 1,800 yen for elementary school children, and is free for children who have not yet started elementary school. Dinner is at the Chinese restaurant Bireika, which serves course menus and Chinese set meals making generous use of Shinshu ingredients. Nothing is stated about a children's menu or accommodating allergies.

Baths

There is no communal bath, private-hire bath, sauna or open-air bath in the building. For bathing, you use the combined bath-and-toilet unit in your room, where the bathtub has a grab bar. Some plans include a dedicated bathing ticket for Natural Free-Flowing Gondo Onsen Terme DOME, an onsen facility outside the hotel, a 7-minute walk away and a 5-minute walk from Gondo Station on the Nagano Electric Railway. It is not a hotel facility and you make your own way there, but the onsen facility does have a playroom inside. The dedicated bathing tickets are handed over at the hotel front desk, but they do not cover children who are co-sleeping, who pay at the facility's own reception (free for ages 3 and under, 380 yen for ages 4 and over; depending on the plan, the eligible ages are written either as "ages 4 and 5" or as "age 4 through elementary school").

Family-Friendly Features

According to the hotel's own information, co-sleeping is free up to age 9. However, the Ikyu.com property page puts free co-sleeping at ages 5 and under, so the guidance differs by booking site. If you are planning to have an older child co-sleep, check that plan's co-sleeping conditions before booking. A baby cot is available to borrow free of charge for children up to age 3, but the number of items available to borrow is limited, so confirming in advance is recommended. On some Ikyu.com plans, elementary school children in both the upper and lower grades pay 100% of the adult rate, and co-sleeping is limited to one child. Babies and toddlers cannot be booked in the category with both meals and bedding, nor in the bedding-only or meals-only categories; they can only be accepted free of charge in the no-meals, no-bedding category, and baby futons are not provided. There is no babysitting service. For accessibility, wheelchairs are available to borrow and there is a wheelchair-accessible toilet in the building. Services are subject to change, so please confirm.

Access

A 7-minute walk from JR Nagano Station, along Chuo-dori heading toward Zenkoji Temple. By car, head from the Nagano Interchange toward Nagano Station, then along Chuo-dori toward Zenkoji Temple. There is an adjacent paid parking lot plus two affiliated parking lots, at 1,000 yen per car per night including tax for staying guests. The parking lot next to the hotel is first-come, first-served, and if it is full the hotel will direct you to a nearby contracted lot. A convenience store is within a 5-minute walk. For stays from June 1, 2026, when the room charge excluding meals is 6,000 yen or more before tax, an accommodation tax of 200 yen per person per night under the Nagano Prefecture ordinance is paid on site.

Access & Information

location_onAddress1221 Toigosyomachi, Nagano-shi, Nagano 380-0834
directions_carAccessA 7-minute walk from the Zenkoji exit of JR Nagano Station.
trainNearest stationNagano Station
local_parkingParkingThe adjacent parking lot is first-come, first-served, with room for 45 cars at 1,000 yen per night including tax. If it is full, the hotel will direct you to a contracted parking lot.
callPhone+81-26-225-1131
paymentsCardsVISA, JCB, American Express, Diners Club, UC, DC, NICOS, Mastercard, Saison, Rakuten Card, JAL
languageOfficial sitehttps://www.okura-nikko.com/en/japan/nagano/hotel-jal-city-nagano/open_in_new

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From ¥29,460/ per night (2 adults)

Reference price as of September 16, 2026 (stay date 2026-10-10). Please check the booking site for actual rates.

Check rates & availability

Opens the booking site in a new tab.

Per night, 2 adults¥29,460+As of September 16, 2026
Book on Booking.com

Frequently Asked Questions

What ages is Hotel JAL City Nagano best suited to?

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It has facilities that work especially well for babies and toddlers (ages 0 to 2). There is no age limit, and families with children of any age can stay.

Does Hotel JAL City Nagano have baby beds?

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Baby beds are available to rent. See the Kids Facilities section on this page for details.

Is there parking at Hotel JAL City Nagano?

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Parking: The adjacent parking lot is first-come, first-served, with room for 45 cars at 1,000 yen per night including tax. If it is full, the hotel will direct you to a contracted parking lot.

How do you get to Hotel JAL City Nagano?

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A 7-minute walk from the Zenkoji exit of JR Nagano Station.

Is breakfast free for children who have not yet started elementary school?

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Yes. Children who have not yet started elementary school can have breakfast free of charge.

Is there an extra charge for a child who co-sleeps?

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According to the hotel's own information, co-sleeping is free up to age 9, while the Ikyu.com property page puts free co-sleeping at ages 5 and under, so the guidance differs. If you are having an older child co-sleep, please check that plan's co-sleeping conditions before booking.

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Guests

Information on this page was compiled by directly consulting Official website, Rakuten Travel, Ikyu.com (a Japanese booking site), Jalan (last verified: August 2026). Prices, availability and seasonal operations change. Please check each booking site for the latest information.

We take care to keep information accurate, but always confirm the latest details on the hotel's official site and booking sites before you book or visit.

For the people who run this property: corrections and updates go through For Hotels & Partners, and the "Listed on Kids Stay" badge for your website is on Listing badge. Both are free.