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Toya Sun Palace Resort & Spa
forumWhat families say
Rakuten Travel rating 3.75 out of 5 (3,690 reviews). This large onsen resort stands on the shore of Lake Toya, with a lake view from every room. Families with children are drawn to Water land, the large heated pool for adults and children alike, with its wave pool, Nangoku Island and Kids Land. Guests also praise the spectacular open-air baths fed by the abundant waters of Toyako Onsen, the Palecio Grande buffet overlooking Lake Toya, and the Japanese-style tatami rooms and Japanese-Western rooms. Note that the heated pool is closed for certain periods for facility renovation.
Categories
Kids Facilities
The large heated pool, Water land
The large heated pool, Water land
A large heated pool that adults and children can both enjoy. It has a wave pool, the tropically themed Nangoku Island, and Kids Land, a favorite with younger children, giving the whole family enough to fill a day. Please note that the pool closes entirely for certain periods for facility renovation (in 2026, from January 19 to July 17, among other periods), so check the official website for the operating status on the dates you plan to visit.
- •Wave pool, Nangoku Island and Kids Land
- •An indoor heated pool, so the weather matters less
- •Closed for certain periods for facility renovation; check the official website for the latest information
Open-air bath with spectacular views of Lake Toya
Open-air bath with spectacular views of Lake Toya
The celebrated waters of Toyako Onsen, known for their abundant flow, can be enjoyed in open-air baths that feel as though they merge with the lake. Families can soak together while taking in the wide panorama of Lake Toya.
- •Open-air baths overlooking Lake Toya
- •Toyako Onsen, known for its abundant flow of water
Palecio Grande, the buffet with spectacular Lake Toya views
Palecio Grande, the buffet with spectacular Lake Toya views
A buffet restaurant in an open space where the lake and sky stretch out before you, serving dishes made from seasonal Hokkaido ingredients. The buffet style lets children choose what they like, so family meals are easy.
- •An open buffet hall overlooking Lake Toya
- •Dishes made with seasonal Hokkaido ingredients
- •A buffet where children can choose what they like
Overview
Toya Sun Palace Resort & Spa is a large onsen resort on the shore of Lake Toya where every room has a lake view. Its biggest draw is Water land, a large heated pool for adults and children alike, with a wave pool, the tropical Nangoku Island and Kids Land, a favorite with younger children (it closes for certain periods for facility renovation, so please check the official website for the latest information). The open-air baths draw on the abundant flow of Toyako Onsen and look out over a sweeping panorama of the lake, and dinner is a buffet at Palecio Grande, served with spectacular views of Lake Toya. With Japanese-style tatami rooms and Japanese-Western rooms as well, it is a resort the whole family can enjoy.
Toya Sun Palace Resort & Spa is a large onsen resort on the shore of Lake Toya in Sobetsu, Hokkaido, where every room has a lake view. It is operated by Granbell Hotels & Resorts.
The Large Heated Pool, Water land
The resort has a large heated pool that adults and children can both enjoy, with a wave pool, the tropically themed Nangoku Island, and Kids Land, a favorite with younger children. It is Toya Sun Palace's great draw, with enough to keep the whole family busy all day. Please note that the heated pool may close entirely for certain periods for facility maintenance and renovation work. Check the latest announcements on the official website for the operating status on the dates you plan to visit.
Toyako Onsen and Its Spectacular Views
The celebrated waters of Toyako Onsen, known for their abundant flow, can be enjoyed in open-air baths that feel as though they merge with the lake. Guests can relax completely while taking in the vast natural scenery and the wide panorama of Lake Toya.
Buffet and Guest Rooms
Dinner is served at the buffet restaurant Palecio Grande, an open space where the lake and sky stretch out before you, with dishes made from seasonal Hokkaido ingredients. Every guest room has a lake view, with a choice of Japanese-style tatami rooms, Western-style rooms, Japanese-Western rooms and modern Japanese-style rooms; the tatami rooms are easy to spend time in with children. Diaper pails and cribs are available if you ask at the front desk on the day of arrival. Depending on the room type and the number of guests, there may be no space for a crib, in which case the request cannot be accommodated.
This page is compiled from information on the official website, Rakuten Travel and other sources. Please check the official website or Rakuten Travel for the latest details.
Access & Information
| location_onAddress | 7-1 Toyako Onsen, Sobetsu-cho, Usu-gun, Hokkaido 049-5731 |
|---|---|
| directions_carAccess | About 20 minutes by taxi from JR Toya Station, or about 25 minutes on the Donan Bus bound for Toyako Onsen (390 yen one way). About 1 hour by car from New Chitose Airport; no shuttle service is provided. |
| trainNearest station | Toya Station |
| local_parkingParking | Outdoor parking is available. |
| callPhone | +81-142-75-1111 |
| paymentsCards | VISA, JCB, American Express, Diners Club, UC, DC, NICOS, Saison, JTB |
| languageOfficial site | https://www.toyasunpalace.co.jp/open_in_new |
Reference price as of August 22, 2026 (stay date 2026-09-12). Please check the booking site for actual rates.
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Frequently Asked Questions
What are the check-in and checkout times?
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Check-in is from 2 p.m., and checkout is by 10 a.m.
Can we borrow a crib or a diaper pot for our baby?
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Please ask at the front desk on the day of arrival for a diaper pail or a crib. Depending on the room type and the number of guests, there may be no space for a crib, in which case the request cannot be accommodated. A baby bath and a baby chair are also available to borrow free of charge, and a baby bed is provided in both the men's and women's changing rooms.
Can we still eat well if our child has a food allergy?
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The buffet hall has a chart for the 8 major allergens: egg, wheat, buckwheat, peanut, milk, shrimp, crab and walnut. However, because dishes are cooked and washed in the same kitchen, trace amounts of allergens other than those labeled may be mixed in.
Does the restaurant have children's chairs and tableware?
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The restaurant has children's chairs with belts, plastic lunch plates, and spoons and forks, and you can also bring a stroller into the restaurant.
Can we rent swimsuits or floats for the pool?
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Swimsuits (600 yen each, the same price for children) and floats (500 yen each), among other items, can be rented at the rental corner inside the pool. You may also bring your own.
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Information on this page was compiled by directly consulting Official website, Rakuten Travel, Ikyu.com (a Japanese booking site), Jalan (last verified: August 2026). Prices, availability and seasonal operations change — please check each booking site for the latest information.
We take care to keep information accurate, but always confirm the latest details on the hotel's official site and booking sites before you book or visit.