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forumWhat families say
Rakuten Travel rating: 3.99 out of 5 (1,979 reviews). All guest rooms are on the lake side, and guests praise the sweeping views of Lake Toya, Nakajima Island, and Mount Yotei, the communal onsen bath, and the buffet, where you can take whatever you like. Many also enjoy the Lake Toya fireworks festival and use the hotel as a base for family sightseeing around the lake.
Kids Facilities
Private-hire onsen bath (hinoki cypress, 2 rooms)
Private-hire onsen bath (hinoki cypress, 2 rooms)
Staying guests can use a private-hire onsen bath for 4,000 yen per room for 50 minutes, with 1,000 yen off before 4 p.m. With 2 washing stations, families can wash and get into the bath together without waiting their turn. Advance reservations are required, and guests reserve their bathing time after making a lodging reservation.
- •Advance reservations are required; reserve by email or phone after making a lodging reservation.
- •Use before 4 p.m. is 1,000 yen less.
Breakfast buffet (children's rate)
Breakfast buffet (children's rate)
Breakfast is a Japanese and Western buffet at the Kohan restaurant on basement level 1. The rate is 2,000 yen for adults and 1,200 yen for children. Breakfast is free when staying on a plan that includes breakfast. Allergy-conscious meals can also be arranged.
- •Breakfast is free when staying on a plan that includes breakfast.
- •Hours are 7:00-9:30 a.m., with entry by 9:00 a.m.
Overview
This onsen ryokan stands on the shore of Lake Toya, and many of its 131 rooms face the water, looking out over the lake, Nakajima Island, and Mount Yotei. Alongside Japanese-style tatami rooms, there are Japanese-Western rooms that combine beds and tatami. The baths include a panoramic communal bath, a cave bath, and 2 private-hire baths where families can bathe together. The breakfast buffet has a children's rate, and the kitchen can prepare meals that take allergies into account. A free shuttle from JR Toya Station is also available.
Rooms
Most rooms are on the lake side, looking out over Lake Toya, Nakajima Island, and Mount Yotei. The hotel has 10-tatami Japanese-style rooms and 8-tatami Japanese-style rooms on floors 5 through 7, as well as 8- to 10-tatami Japanese-style rooms on floors 1 through 4. Other options include Japanese-Western rooms that compactly combine beds and tatami, plus a special lake-facing room on the top floor. There are 131 rooms in total. Guest rooms include a television, telephone, empty refrigerator, hot-water pot, prefabricated bath unit, toilet with a bidet function, heating and air conditioning, and Wi-Fi internet access. All guest rooms have been nonsmoking since April 1, 2020, and smoking is permitted only in the smoking area in the first-floor lobby.
Dining
Dinner is served in the restaurant, while the in-room dining plan allows guests to choose from 6 types of kamameshi (rice steamed and served in its own small pot)—salmon, chicken, scallop, crab, sea bream, or eel—by phone no later than the day before. Dinner cannot be prepared after 8 p.m., and guests who arrive after 8 p.m. without contacting the hotel may be treated as a no-show. Breakfast is a Japanese and Western buffet at the Kohan restaurant on basement level 1. Popular options include omelets cooked in front of you and vegetables sourced from local farmers. Breakfast is served from 7 a.m. to 9:30 a.m., with entry by 9 a.m. The rate is 2,000 yen for adults and 1,200 yen for children, but breakfast is free when staying on a plan that includes breakfast. Allergy-conscious meals can also be arranged.
Baths and Onsen
The spring water is classified as weak saline, sulfate, and sodium-calcium chloride. Reported benefits include relief from joint pain, muscle pain, and nerve pain. The panoramic communal bath is on basement level 1 for men and the first floor for women, and operates all night from 1 p.m. until 9:30 a.m. the following morning. There is also a cave bath with the atmosphere of a secluded hot spring; it is open from 1 p.m. to 11 p.m., with the sauna open until 10 p.m. Towels and bath towels are not provided in the bathing areas, so guests need to bring their own from their rooms. Each of the 2 private-hire hinoki-cypress onsen baths has 2 washing stations, so families can wash and bathe together. For staying guests, the rate is 4,000 yen per room for 50 minutes, with 1,000 yen off before 4 p.m. For day visitors, the rate is 5,000 yen per room for 50 minutes, also with 1,000 yen off before 4 p.m. Advance reservations are required. The radium ganbanyoku (heated-stone sauna) has 6 beds and is available to both men and women. The rate is 1,600 yen for 60 minutes for staying guests and 2,200 yen for 60 minutes for day visitors.
Family-friendly Features
Plans that include a private-hire bath are recommended for couples and for families with children. Guests reserve their bathing time after making a lodging reservation. Because each bath has 2 washing stations, families can wash and get into the bath together without waiting their turn. The breakfast buffet has a children's rate of 1,200 yen, and many lodging plans also offer children's rates.
Access
The hotel is 20 minutes by car from Toya Station, 8 minutes by car from Abuta-Toyako IC, and 30 minutes by car from Date IC. Parking for 100 vehicles is available free of charge on a first-come, first-served basis. A free shuttle runs from JR Toya Station: pickup is available only after 2 p.m. on the day of arrival, timed to train arrivals, while drop-off runs in the morning on the day of departure at 8:15 a.m., 8:55 a.m., 10:10 a.m., and 11 a.m. From April 2025, an additional 100 yen per person is required as the shuttle fee from the hotel to JR Toya Station.
Access & Information
| location_onAddress | 33 Toyako Onsen, Toyako, Abuta-gun, Hokkaido 049-5721 |
|---|---|
| directions_carAccess | By car or bus from JR Toya Station to Toyako Onsen; about 8 minutes by car from Toyako IC. |
| trainNearest station | Toya Station |
| local_parkingParking | Parking available. |
| callPhone | +81-142-75-2111 |
| paymentsCards | VISA, JCB, American Express, Diners Club, UC, DC, NICOS, OMC, Bank Card, UFJ Card, Mastercard, Saison |
| languageOfficial site | http://www.toyakanko.com/open_in_new |
Reference price as of August 27, 2026 (stay date 2026-09-19). Please check the booking site for actual rates.
Frequently Asked Questions
Can children and parents bathe together?
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Yes. Each of the 2 private-hire hinoki-cypress onsen baths has 2 washing stations, so families can wash and bathe together. Advance reservations are required.
How much does the private-hire bath cost?
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For staying guests, the rate is 4,000 yen per room for 50 minutes, with 1,000 yen off before 4 p.m. Day visitors pay 5,000 yen per room for 50 minutes, also with 1,000 yen off before 4 p.m.
Is breakfast available for children?
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The breakfast buffet costs 2,000 yen for adults and 1,200 yen for children. It is free when staying on a plan that includes breakfast. Allergy-conscious meals can also be arranged.
Are towels provided in the bathing areas?
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No. Towels and bath towels are not provided in the bathing areas, so guests need to bring their own from their rooms.
How can we get to the hotel from JR Toya Station?
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The hotel is 20 minutes by car from Toya Station. A free shuttle is available, with pickup after 2 p.m. on the day of arrival timed to train arrivals. Drop-off runs at 8:15 a.m., 8:55 a.m., 10:10 a.m., and 11 a.m. on the day of departure. From April 2025, the shuttle from the hotel to JR Toya Station costs an additional 100 yen per person.
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Information on this page was compiled by directly consulting Official website, Rakuten Travel, Jalan (last verified: August 2026). Prices, availability and seasonal operations change — please check each booking site for the latest information.
We take care to keep information accurate, but always confirm the latest details on the hotel's official site and booking sites before you book or visit.