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Hotel New Otani Makuhari
forumWhat families say
Guests praise the convenient location and a comfortable stay. Some also report getting a good deal, while others note that their stay was a short one.
Categories
Kids Facilities
Baby items available to borrow
Baby items available to borrow
Cribs and bed guards are available free of charge, with limited stock and advance notice required. Cribs are for children who have not yet begun to pull themselves up to stand, and some room types cannot accommodate one. For stays of 3 or more guests, an extra bed is also available from 6,325 yen, subject to availability, and children's yukata are available to borrow in two sizes matched to the child's height.
- •Cribs and bed guards are limited in stock, so please contact the hotel in advance.
- •Cribs are for children who have not yet begun to pull themselves up to stand.
- •Extra beds are not available in some room types.
Outdoor Shell Pool
Outdoor Shell Pool
- calendar_monthSeason:Summer only
An outdoor pool open in summer only, with a children's pool. Entry to the night pool is limited to junior high school students and older, but children of junior high school age and younger can enter the day pool, and the night pool's Family Night Plan (6 to 7:30 p.m.), when accompanied by a guardian.
- •Entry to the night pool is limited to junior high school students and older.
- •Children of junior high school age and younger must be accompanied by a guardian.
Baby rest room
Baby rest room
The baby rest room on the hotel's 3rd floor has space for nursing and diaper changes.
Kids' menu at the restaurants
Kids' menu at the restaurants
A kids' menu is available with the restaurants' private-room plan for birthdays and anniversaries.
Overview
Hotel New Otani Makuhari is a city hotel next to Makuhari Messe, about a 5-minute walk from JR Kaihimmakuhari Station. It has 418 rooms, and guests can use a free direct shuttle to Tokyo Disney Resort. Children through the third grade of elementary school stay free when co-sleeping, with one child per adult and up to 2 children per room, when 2 or more adults stay. Cribs and bed guards are available free of charge, subject to availability. There is no communal bath or onsen, but an outdoor pool with a children's pool operates in summer.
Rooms
The hotel's 418 rooms range from 26 sq m standard rooms to the 104 sq m Malibu Suite. The Standard Twin (26 sq m, two beds 100-110 cm wide) allows co-sleeping for up to 2 children, and the Standard Double (26 sq m, one bed 200 cm wide) for up to 1. Room types including the Moderate Twin (36 sq m, two beds 130 cm wide), the Moderate Double (36 sq m, one bed 220 cm wide) and the Superior Twin (40 sq m) allow co-sleeping for up to 2 children and can also take a crib. What is possible differs by room type — standard rooms, for example, cannot take a crib — so please confirm when booking. For 3 or more guests, there are the Standard Triple (28 sq m) and the Moderate Triple (36 sq m), as well as connecting rooms, two 28 sq m twin rooms that can be joined by an interior door.
Dining
Breakfast is served buffet-style at the all-day dining restaurant SATSUKI on the lobby floor. Children staying on a co-sleeping basis do not receive plan benefits such as bedding or meals. The restaurants offer a private-room plan for birthdays and anniversaries, and a kids' menu is available. Meals accommodating allergies can also be discussed; please confirm the details with the hotel. If you would rather eat in your room, room service is available from 7 to 10 a.m. and from 5 to 11 p.m. (from 5 p.m. to midnight on days before a holiday).
Baths
There is no communal bath, onsen or private-hire bath. The sauna in the hotel is part of the members-only fitness club Club & Club, together with locker rooms, an indoor pool and a jacuzzi bath; staying guests aged 18 and over can use it for a fee.
Pool
The outdoor Shell Pool, open in summer only, has a children's pool. Entry to the night pool is limited to junior high school students and older, but children of junior high school age and younger can enter the day pool, and the Family Night Plan (6 to 7:30 p.m.), when accompanied by a guardian. The indoor pool has no children's pool, and guests under 18 cannot use it.
Family-friendly features
Children through the third grade of elementary school stay free when co-sleeping — that is, without futon bedding, meals or other plan benefits — with one child per adult and a maximum of 2 children per room, when 2 or more adults stay. Cribs and bed guards are provided free of charge, but stock is limited, so please contact the hotel in advance. Cribs are for children who have not yet begun to pull themselves up to stand, and some room types cannot accommodate one. For stays of 3 or more guests, an extra bed can be added from 6,325 yen, subject to availability and not available in some room types. Children's yukata come in two sizes: small, for heights 115-120 cm, and medium, for heights 125-130 cm. A baby rest room for nursing and diaper changes is on the 3rd floor. There is no babysitting service.
Access
The hotel is about a 5-minute walk from Kaihimmakuhari Station on the JR Keiyo Line, and the second-floor entrance connects directly to Makuhari Messe via the covered Skyway. For Tokyo Disney Resort, guests can take the free direct Good Neighbor Hotel Shuttle, which is limited to staying guests, requires advance reservation and takes about 30 minutes. Outdoor parking for 300 vehicles is free for staying guests from check-in through checkout.
Access & Information
| location_onAddress | 2-120-3 Hibino, Mihama-ku, Chiba, Chiba 261-0021 |
|---|---|
| directions_carAccess | About a 5-minute walk from Kaihimmakuhari Station on the JR Keiyo Line, and about 12 minutes from Soga Station. The hotel connects directly to Makuhari Messe and is a Tokyo Disney Resort Good Neighbor Hotel. |
| trainNearest station | Kaihimmakuhari Station |
| local_parkingParking | Outdoor surface parking for 300 vehicles, free for staying guests. |
| callPhone | +81-43-297-7777 |
| paymentsCards | VISA, JCB, American Express, Diners Club, Mastercard |
| languageOfficial site | https://www.newotani.co.jp/makuhari/open_in_new |
Reference price as of August 28, 2026 (stay date 2026-09-19). Please check the booking site for actual rates.
Frequently Asked Questions
Can the hotel provide a yukata for our child?
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Children's yukata are available in two sizes to suit your child's height. Please let the hotel know if you would like one.
If we stay with our children as a party of 3 or more, can extra beds be arranged?
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Extra beds are available for parties of 3 and for stays with children, from 6,325 yen. Stock is limited, and some room types cannot accommodate one.
Is there a celebration plan for a child's birthday or another special occasion?
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There is a celebration plan for occasions such as graduations, school entrances, birthdays and wedding anniversaries, with a choice of a whole cake or a bouquet. A private-room plan that can be used for family dining also comes with a kids' menu.
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Information on this page was compiled by directly consulting Official website, Rakuten Travel, Ikyu.com (a Japanese booking site), Jalan (last verified: August 2026). Prices, availability and seasonal operations change — please check each booking site for the latest information.
We take care to keep information accurate, but always confirm the latest details on the hotel's official site and booking sites before you book or visit.