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Nishitetsu Hotel Croom Hakata
forumWhat families say
Rakuten Travel rating 4.24 out of 5 (6,865 reviews). Guests repeatedly praise the location within walking distance of Hakata Station and the communal bath, which is handy for families as a place to recover from a day out. Guests also report that luggage storage before and after their stay let them travel light. On the other hand, some reviews raise concern about a child wearing a diaper bathing in the communal bath, so depending on when you bathe, some guests may find this bothersome.
Kids Facilities
Children's slippers and toothbrushes
Children's slippers and toothbrushes
- paymentsPrice:Free for guests
The amenity bar in the lobby stocks children's slippers and toothbrushes. Guests may freely take home any amenities other than shampoos, linens and drinks.
- •This applies to amenities other than shampoos, linens and drinks
Overview
Nishitetsu Hotel Croom Hakata stands a 4-minute walk from the Hakata exit of JR Hakata Station, right by Hakata Bus Terminal. Inside is a natural onsen communal bath with an indoor bath, an open-air bath and a sauna, and for breakfast you can choose between the Japanese-Western buffet at Hakata Tobiuo and the morning set at Komeda Coffee. The first floor connects directly to a Lawson convenience store. Children under school age stay free when co-sleeping, and the barrier-free Universal Twin room has no steps inside, so moving around with a stroller is easy.
Rooms
Room types include Single, Semi-Double, Double, Comfort Twin and Universal Twin. The Single room is 14.6 sq m with one double bed and sleeps 1-2 guests, though availability for 2 guests is limited. The Semi-Double room is 14.6 sq m with one 140 cm-wide double bed for 1-2 guests. The Double room is 14.6 sq m and is designed for 2 guests, with one Simmons queen-size bed. The Comfort Twin is 20.7 sq m with two single beds; its washi-paper wallpaper and wood flooring suit both girls' trips and families. The barrier-free Universal Twin is 20.7 sq m with two single beds and a bathroom with a bathtub. There are no steps inside the room, so getting around by wheelchair or stroller is easy, and the room also has a bed suitable for co-sleeping, handrails and an emergency call button.
Dining
For breakfast you can choose between the Japanese-Western buffet by Hakata Tobiuo on the second floor and the morning set by Komeda Coffee on the first floor. Hakata Tobiuo is open from 6:30 to 10 a.m., with last orders at 9:30 a.m., at 2,000 yen for staying guests. The Komeda Coffee morning set is served from 6:30 to 11 a.m., with last orders at 11 a.m., at 1,200 yen. Guests are asked not to come to either breakfast venue in loungewear or slippers, so families with young children need to get dressed before heading down.
Baths and Onsen
There are 2 natural onsen communal baths in total for men and women, each with an indoor bath, a semi-open-air bath and a sauna. They are open from 3 p.m. to 1 a.m. the next morning and from 6 to 9:30 a.m., and are for staying guests only. The spring water is a calcium-sodium chloride spring, said to aid recovery from fatigue, promote general health, and help ease sensitivity to cold and dry skin.
Family-Friendly Features
Children under school age stay free when co-sleeping. Depending on the room type and the number of guests in the room, however, this may not be possible, so please check with the hotel in advance. Children of elementary school age and older pay the adult rate. Children cannot stay without an adult. The amenity bar in the lobby also stocks children's slippers and toothbrushes, and guests may freely take home any amenities other than shampoos, linens and drinks. The barrier-free Universal Twin room has no steps inside, so moving around with a stroller is easy.
Access
The hotel is about a 4-minute walk from the Hakata exit of JR Hakata Station and about a 4-minute walk from the West 4 exit of Hakata Station on the subway. From Hakata Bus Terminal, it is about a 1-minute walk from the No. 14 side entrance. If you are driving, there is parking for 68 cars on site at 2,000 yen per night, including tax, from 2:30 p.m. to 12:30 p.m. the next day. The first floor connects directly to a Lawson convenience store, handy for topping up on diapers and snacks.
Access & Information
| location_onAddress | 1-17-6 Hakataekimae, Hakata-ku, Fukuoka, Fukuoka 812-0011 |
|---|---|
| directions_carAccess | About a 4-minute walk from the Hakata exit of JR Hakata Station, and about a 4-minute walk from the West 4 exit of Hakata Station on the subway. From Hakata Bus Terminal, it is about a 1-minute walk across the road. Parking is available for 68 cars at 2,000 yen per night including tax, from 2:30 p.m. to 12:30 p.m. the next day, and guests are directed to an adjacent contracted parking lot when it is full. |
| trainNearest station | Hakata Station |
| local_parkingParking | Parking for 68 cars, at 2,000 yen per night including tax, from 2:30 p.m. to 12:30 p.m. the next day. When the lot is full, guests are directed to an adjacent contracted parking lot. |
| callPhone | +81-92-413-5454 |
| paymentsCards | VISA, JCB, American Express, Diners Club, UC, DC, NICOS, Bank Card, UFJ Card, Mastercard, Saison, CF, Rakuten Card |
| languageOfficial site | https://croom-hakata.nnr-h.com/open_in_new |
Reference price as of August 22, 2026 (stay date 2026-09-12). Please check the booking site for actual rates.
Frequently Asked Questions
Can children who have not yet started elementary school co-sleep free of charge?
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Children under school age can co-sleep free of charge. Depending on the room type and the number of guests in the room, however, this may not be possible, so please check directly with the hotel.
Can we borrow a humidifier or an air purifier?
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Humidifiers and air purifiers are available, so please request one when you book.
Can we extend our checkout time?
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Checkout can be extended until 2 p.m. at the latest for a fee. A set extension charge applies for each hour, and an extension may not be possible depending on how heavily booked the hotel is that day.
Can we drop off our luggage early, before check-in or after checkout?
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The hotel will hold your luggage both when you arrive before check-in and during the hours after you depart.
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Information on this page was compiled by directly consulting Official website, Rakuten Travel, Ikyu.com (a Japanese booking site), Jalan (last verified: August 2026). Prices, availability and seasonal operations change — please check each booking site for the latest information.
We take care to keep information accurate, but always confirm the latest details on the hotel's official site and booking sites before you book or visit.