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Hotels in Hakone with English-speaking staff

Family-friendly hotels in Hakone with English-speaking staff (5)

5 hotels in Hakone with English-speaking staff. Of these, 2 also have crib rental, 3 also have private cottages and villas, 2 also have toddler meals and 2 also have allergy-friendly meals.

Hotels with English-speaking staff or English signage, so families visiting from abroad can stay with confidence. For families traveling to Hakonewith babies or kids, Kids Stay has gathered only the hotels where we could confirm “English-Speaking Staff” on the official website or Rakuten Travel listing.

location_onKanagawa / Sengokuhara

Hakone Sengokuhara Prince Hotel

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(851)

A highland resort in Sengokuhara overlooking the Hakone outer rim mountains, with an Ubako onsen communal bath and open-air bath. Children under 6 stay with no room charge when co-sleeping.

child_friendlyBaby Crib Rental+11

US$323+per night, 2 adults · ¥51,140

location_onKanagawa / Hakone / Lake Ashi

The Prince Hakone Ashinoko

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(1431)

A lakeside resort on Lake Ashinoko designed by Togo Murano, with co-sleeping at no charge for young children and cribs available to borrow for family trips.

child_friendlyBaby Crib Rental+8

US$476+per night, 2 adults · ¥75,400

location_onKanagawa / HakoneHOTEL THE MITSUI

HOTEL THE MITSUI HAKONE

Opening December 15, 2026 in Kowakudani, Hakone: a luxury hotel with an onsen bath and a balcony in all 126 rooms, plus five detached villas of more than 100 sq m.

cottagePrivate Cottage / Villa+5

US$839+per night, 2 adults (reference · ¥132,826)

location_onKanagawa / Hakone

Guest Villa Hakone Miyanoshita

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(3)

A whole-house villa rental in Miyanoshita, Hakone, with a Japanese-Western room and a mini kitchen, close to a day-use natural onsen - ideal for a Hakone stay with just the family.

cottageJapanese / Japanese-Western Room+3

US$417+per night, 2 adults · ¥66,000