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The Westin Sendai
forumWhat families say
Rakuten Travel rating 4.47 out of 5 (1,539 reviews). Guests praise the view from a 34th-floor room and note that their children liked the room as well. They also rate the food highly, including the curry in the lounge, and several mention how kind the staff are. Others point out that service at the breakfast buffet was inconsistent, and some felt the quality of breakfast had declined.
Kids Facilities
Cribs
Cribs
- paymentsPrice:Free for guests
Children are welcome to stay, and cribs are available to borrow at no charge for guest rooms. Room service is available 24 hours, so you can eat in your room late at night or early in the morning. Please confirm the details of the loan before booking.
- •Please confirm the details of the loan with the hotel before booking
Overview
The Westin Sendai is a high-rise city hotel within walking distance of Sendai Station. Its 292 guest rooms, on floors 28 through 36, average about 43 sq m — a generous size — and every room has the Westin Heavenly Bed. Children are welcome, and cribs are available to borrow free of charge. There is no communal bath or onsen, but each room has a separate, large bathtub. The hotel has a restaurant, a Japanese restaurant, and a lounge and bar.
Rooms
The hotel's 292 guest rooms sit on floors 28 through 36 and average about 43 sq m, and every one of them has Westin's signature Heavenly Bed. The most compact room type, the Moderate Room, is 30 sq m with a king-size bed and sleeps 1-2 guests. Larger types include the 42 sq m Superior Room, the 44 sq m Deluxe Room, and the 48 sq m Premier Twin Room. The twin versions of the Superior and Premier rooms sleep up to 3 guests, which makes them easy to use for a family of three.
Baths
Guest rooms have a separate, large bathtub, but there is no onsen, communal bath, open-air bath, private-hire bath, or sauna. The only place to bathe on the property is the bathroom in your room.
Dining
The hotel has Restaurant Symphony, the top-floor Japanese restaurant Ichibuan, and the Horizon lounge and bar. Breakfast is served at Restaurant Symphony as a paid buffet (4,427 yen, including tax and service charge). Room service is available 24 hours, so families with small children who find it hard to eat in a restaurant can dine in their room instead. Meals prepared with consideration for food allergies may be possible; please confirm the details before booking.
Family-friendly features
Children are welcome to stay, and cribs are available to borrow free of charge. To use the Westin Executive Club Lounge on the upper floors, children must be accompanied by an adult, and children ages 12 and under may use it only until 6:30 p.m. The hotel has amenities that make stays easier for guests traveling with babies.
Access
It is about a 9-minute walk from JR Sendai Station, and about a 6-minute walk from the South Exit 2 of Sendai Station on the subway's Namboku Line and Tozai Line. Parking is available to staying guests for 1,500 yen per car per night. Check-in is from 3 p.m. to midnight, and checkout is at 12 p.m.
Access & Information
| location_onAddress | 1-9-1 Ichiban-cho, Aoba-ku, Sendai, Miyagi 980-0811 |
|---|---|
| directions_carAccess | About a 9-minute walk from JR Sendai Station. |
| trainNearest station | Sendai Station |
| local_parkingParking | Parking is 1,500 yen per car per night for staying guests. |
| callPhone | +81-22-722-1234 |
| paymentsCards | VISA, JCB, American Express, Diners Club, UC, DC, NICOS, Mastercard |
| languageOfficial site | https://www.marriott.com/en-us/hotels/sdjwi-the-westin-sendai/overview/open_in_new |
Reference price as of August 28, 2026 (stay date 2026-09-19). Please check the booking site for actual rates.
Frequently Asked Questions
Can we borrow a crib for our baby at The Westin Sendai?
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Yes. Children are welcome to stay, and cribs are available to borrow at no charge. Please confirm the details of the loan with the hotel before booking.
Is there a communal bath or onsen?
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No. There is no onsen, communal bath, open-air bath, private-hire bath, or sauna. The only place to bathe is the bathroom in your room, which has a separate, large bathtub.
Which rooms work best for a family of three?
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The twin versions of the Superior Room (42 sq m) and the Premier Twin Room (48 sq m) sleep up to 3 guests. The most compact type, the 30 sq m Moderate Room, has a king-size bed and sleeps 1-2 guests.
Can we eat in our room with young children?
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Yes. Room service is available 24 hours, so families who find it hard to eat in a restaurant can dine in their room. Breakfast is served at Restaurant Symphony as a paid buffet for 4,427 yen, including tax and service charge.
Can children use the Executive Club Lounge?
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Children must be accompanied by an adult, and children ages 12 and under may use the Westin Executive Club Lounge only until 6:30 p.m.
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Information on this page was compiled by directly consulting Official website, Rakuten Travel, Ikyu.com (a Japanese booking site), Jalan (last verified: August 2026). Prices, availability and seasonal operations change — please check each booking site for the latest information.
We take care to keep information accurate, but always confirm the latest details on the hotel's official site and booking sites before you book or visit.