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Hotel Wellseason Hamanako
forumWhat families say
Families with young children praise the free entry to the adjoining Hamanako Palpal amusement park and the resort's all-inclusive-style service. Baby gear such as diapers and a baby bath are available free of charge, and guests also highlight the hotel's in-house play spaces and karaoke facilities.
Categories
Kids Facilities
Kotokko Hiroba (Baby & Kids Space)
Kotokko Hiroba (Baby & Kids Space)
A play space just for hotel guests, with a wooden play area where little ones can pull themselves up and take their first assisted steps, plus 'wooden pretend-play' toys that spark the imagination through hands-on play. The space is divided into different areas by age, so even babies from age 0 can use it with peace of mind.
- •For hotel guests only
- •Open to babies from age 0 (areas divided by age)
Ikoi Hiroba (Board Games & Books Lounge)
Ikoi Hiroba (Board Games & Books Lounge)
A guest-only lounge where families can enjoy board games and books together with their children.
- •For hotel guests only
Baby & Kids Amenity Station
Baby & Kids Amenity Station
A corner stocked with baby and kids items that guests may freely take as needed during their stay: kids' toothbrushes, slippers (13/15 cm), jinbei/yukata (from 90 cm), a toilet training seat, a two-step stool, picture books, and games for loan (playing cards, UNO, Jenga, and more).
- checkKids' toothbrush
- checkKids' slippers (13 cm / 15 cm)
- checkKids' jinbei / yukata (from 90 cm)
- checkTwo-step stool for kids
- checkToilet training seat (with handles and front guard)
- checkPicture books and games for loan (playing cards / UNO / Jenga, etc.)
- checkLidded diaper-only trash bin
- checkBumbo seat (for babies who can sit up, up to just past age 1; for in-room use)
- checkPortable bassinet
- checkCrib (for in-room use)
- check'Pitatto Bed' fall-prevention bed guard
- checkHumidifier/air purifier (in every room)
- •For hotel guests only; take only what you need during your stay
- •Fee-based items: baby bath goods JPY 350 / bottle sterilizing set JPY 620 / bed-wetting sheet JPY 250 / kids' underwear from JPY 550 / baby drinks (water JPY 140, barley tea JPY 100) / baby food, various, JPY 160 each
- •Baby soap is available free of charge at the front desk
Themed Family Rooms: Waku Waku Stay Kirin / Family Stay / Welcome Baby Stay
Themed Family Rooms: Waku Waku Stay Kirin / Family Stay / Welcome Baby Stay
'Waku Waku Stay Kirin' (Garden Court wing): a kids-themed room with bunk beds that feel like a secret hideout, plus a glow-in-the-dark ceiling that shows a starry sky at night. 'Family Stay' (Sky Court wing, a large Japanese-style tatami room, newly Welcome Baby-certified from April 2026). 'Welcome Baby Stay' (a Japanese-Western room with beds pushed together to form one flat surface, baby items provided, a garden-facing balcony, and completely non-smoking).
Dinner Buffet (Kids Corner, Free Baby Food)
Dinner Buffet (Kids Corner, Free Baby Food)
The dinner buffet venue includes a 'Kids Corner' stocked with dishes popular with children. Baby food is free at dinner and breakfast, and about 30 kinds of baby food are also available for purchase (JPY 160 each). Kids' tableware, paper bibs, food scissors, and a masher are also provided. The buffet runs in two sittings (first sitting 5:00-6:45 p.m. / second sitting 6:45-8:30 p.m.; on Fridays, Saturdays, Sundays, and holidays the second sitting is 7:15-9:00 p.m.). Picture books are also available in the restaurant.
- •The dinner buffet runs in two sittings (subject to seasonal change)
- •A facility-use fee of JPY 1,100 (tax included) applies separately for children aged 0-2
Hitotoki no Yu (Guests-Only Open-Air Bath)
Hitotoki no Yu (Guests-Only Open-Air Bath)
An open-air bath reserved for hotel guests, surrounded by the fresh air of the forest. It alternates by day - women's bath on odd-numbered dates, men's bath on even-numbered dates. Hours are 10 a.m. to midnight (last entry 11 p.m.) on the day of check-in, and 5 a.m. to 9:30 a.m. (last entry 9 a.m.) the following morning.
- •For hotel guests only
- •Babies not yet potty-trained may not enter the communal bath's tub (a baby bath is provided at each communal bath; recommended for those 60 cm tall or under)
- •Tattoos are not permitted in the bath (Western-style and traditional Japanese tattoos, stickers, and body paint are all included)
- •Mixed bathing is not allowed for children aged 7 and up or 120 cm and taller (even under age 7, children 120 cm and taller may not mixed-bathe)
- •One bath area will be closed for repairs from 2 p.m. on Friday, June 19, 2026 to 9:30 a.m. on Saturday, June 27, 2026, with the men's and women's baths swapping on an alternating schedule (women's 2 p.m.-midnight, men's from 5 a.m. the next morning)
Hanasaki no Yu (the Only Day-Use Hot Spring Facility at Lake Hamana Kanzanji Onsen)
Hanasaki no Yu (the Only Day-Use Hot Spring Facility at Lake Hamana Kanzanji Onsen)
A large day-use hot spring facility with 10 baths (including Shakkei no Yu and Hinoka no Yu), a mist sauna, a dry sauna, a silk bath, and an open-air bath. After bathing, guests can also enjoy massages and a comic-book corner. Hours are 2 p.m. to midnight and 5 a.m. to 9:30 a.m. the next morning; day-trip bathing hours are 10 a.m. to 11 p.m.
- •Free for hotel guests for up to 37 hours (from 10 a.m. on check-in day to 11 p.m. the following night)
- •Tattoos are not permitted in the bath
- •Mixed bathing is not allowed for children aged 7 and up or 120 cm and taller
- •One baby bath set is available at each communal bath
- •No towels at the communal bath in the evening (bring your own from the room); bath towels only are provided in the morning
Hamanako Palpal (Adjacent Amusement Park, Free Entry for Guests)
Hamanako Palpal (Adjacent Amusement Park, Free Entry for Guests)
Hamanako Palpal, an amusement park directly connected to the hotel, offers free entry for hotel guests from the day of check-in through checkout day. Ride-all-day passes are available at a special discounted price. In summer, the park's 'Pal Pool' is also available for an additional facility-use fee of JPY 1,100.
- •Free entry for hotel guests (except on park closure days)
- •Special discounted price for the ride pass
- •Use of Pal Pool requires a separate facility-use fee of JPY 1,100 (tax included)
Overview
A resort hotel at Lake Hamana's Kanzanji Onsen, the first inn in western Shizuoka to be certified by the Miki House Child Care Institute as a 'Welcome Baby' inn. With 'Kotokko Hiroba' (a Baby & Kids Space open to babies from age 0), the 'Waku Waku Stay Kirin' room with bunk beds and a glow-in-the-dark ceiling, thoughtful care from dedicated baby-concierge staff, and the adjoining large hot spring facility 'Hanasaki no Yu' (free for hotel guests for up to 37 hours) and Hamanako Palpal amusement park (free entry for hotel guests), this onsen resort has everything a family trip needs.
Hotel Wellseason Hamanako, located at Lake Hamana's Kanzanji Onsen, is a family-oriented onsen resort and the first inn in western Shizuoka to be certified by the Miki House Child Care Institute as a 'Welcome Baby' inn. It's about 5 minutes from the Kanzanji Smart IC on the Tomei Expressway, and about 45 minutes by local bus from JR Hamamatsu Station.
Rooms
There are 9 room types. 'Family Stay' (a large Japanese-style tatami room, newly Welcome Baby-certified from April 2026), 'Welcome Baby Stay' (a Japanese-Western room with beds pushed together to form one flat surface), 'Waku Waku Stay Kirin' (a kids-themed room with bunk beds and a glow-in-the-dark ceiling), 'Relax Stay' (Ryukyu tatami mats with a low bed), plus 'Garden Stay,' 'Natural Stay,' 'Universal Stay,' and more.
Baby & Kids Services
The hotel's services for children are the most extensive in western Shizuoka. They include 'Kotokko Hiroba' (a guests-only Baby & Kids Space open to babies from age 0, divided into areas by age), the 'Ikoi Hiroba' lounge for board games and books, an 'Amenity Station' stocked with kids' toothbrushes, slippers, jinbei/yukata from 90 cm, a toilet training seat, a two-step stool, picture books, and loanable games, a Kids Corner at the dinner buffet, free baby food (at dinner and breakfast), a humidifier/air purifier in every room, and items such as a baby bath, a Bumbo seat, a portable bassinet, a crib, and a 'Pitatto Bed' fall-prevention bed guard. A bottle sterilizing set (JPY 620), a bed-wetting sheet (JPY 250), and baby bath goods (JPY 350) are fee-based.
Baths & Onsen
The onsen offerings are the guests-only 'Hitotoki no Yu' open-air bath (women's bath on odd-numbered dates, men's bath on even-numbered dates; open 10 a.m. to midnight on the day of check-in) and 'Hanasaki no Yu,' the only day-use hot spring facility at Lake Hamana Kanzanji Onsen (10 baths, saunas, massage, and a comic-book corner; free for hotel guests for up to 37 hours). The water is a sodium-calcium chloride strong-brine hot spring.
Activities & Experiences
The adjoining Hamanako Palpal amusement park is free to enter for hotel guests, with perks such as the seasonal 'Pal Pool' in summer and a special discounted ride pass. The hotel also offers 'glafit' electric-bike rental and a 'Museum Hotel' service.
Access & Information
| location_onAddress | 1891 Kanzanji-cho, Chuo-ku, Hamamatsu-shi, Shizuoka 431-1209 |
|---|---|
| directions_carAccess | About 5 minutes from the Kanzanji Smart IC on the Tomei Expressway. About 45 minutes by local bus from JR Hamamatsu Station. |
| trainNearest station | Hamamatsu Station |
| local_parkingParking | Available, free from the day of check-in through checkout day (no reservation needed). Wheelchair-accessible parking is available (please inquire). Covered parking for motorcycles is also available. |
| callPhone | +81-53-487-1111 |
| paymentsCards | VISA, JCB, American Express, Diners Club, UC, DC, NICOS, Bank Card, UFJ Card, Mastercard, Saison, JACCS, CF, LIFE, ORICO, JTB, Takashimaya, Rakuten Card, JAL |
| languageOfficial site | https://wellseason.jp/open_in_new |
Reference price as of August 27, 2026 (stay date 2026-09-19). Please check the booking site for actual rates.
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Frequently Asked Questions
Do you provide cribs or baby beds for the room?
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Yes. A crib can be provided for the room on request, and in Welcome Baby-certified rooms a baby bath (normally JPY 350) can be lent free of charge. The Amenity Station also has a Bumbo seat and a portable bassinet available for in-room use.
Can babies who aren't potty-trained use the hotel's baths?
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Babies not yet potty-trained may not enter the tub in the communal baths, but each communal bath - both the guests-only Hitotoki no Yu and the adjoining Hanasaki no Yu - provides a baby bath, so babies can still bathe together with their parents. Mixed bathing is not allowed for children aged 7 and up or 120 cm and taller.
Is baby food available at dinner?
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Yes. Baby food suited to different age stages is free at dinner and breakfast, and about 30 kinds of baby food can also be purchased separately for JPY 160 each. The dinner buffet also has a 'Kids Corner' with dishes popular with children, plus kids' tableware, paper bibs, food scissors, and a masher.
How do you get to the hotel from Hamamatsu Station or the expressway?
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By car, it's about 5 minutes from the Kanzanji Smart IC on the Tomei Expressway. By public transport, it's about 45 minutes by local bus from JR Hamamatsu Station.
Is entry to Hamanako Palpal amusement park included?
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Yes. Hamanako Palpal, the amusement park next to the hotel, is free to enter for hotel guests from the day of check-in through checkout day (except on park closure days), and ride-all-day passes are available at a special discounted price. Note that the park's 'Pal Pool' in summer requires a separate facility-use fee of JPY 1,100.
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Information on this page was compiled by directly consulting Official website, Rakuten Travel, Ikyu.com (English), Jalan (last verified: August 2026). Prices, availability and seasonal operations change — please check each booking site for the latest information.
We take care to keep information accurate, but always confirm the latest details on the hotel's official site and booking sites before you book or visit.











