Hotel Kintetsu Universal City
Reference price as of November 5, 2026 (stay 2026-11-28). US$ is an approximate conversion from yen. Check the booking site for actual rates.
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forumWhat families say
Rakuten Travel rating 4.55 out of 5 (14,028 reviews). Many guests mention how thrilled their children were with the Elmo and Sesame Street collaboration rooms, and thoughtful touches for families with small children, such as a step stool at the washbasin, also come up. Some reviews note the hotel's closeness to USJ and the view of the park from their room. On the other hand, some guests found the Elmo room a little cramped, and parents found its en-suite bathroom, a combined bath-and-toilet unit with no separate washing area, inconvenient.
Kids Facilities
Cribs and bed guards
Cribs and bed guards
Cribs (60 cm wide by 111 cm long) and bed guards can be borrowed free of charge. For safety, cribs are limited to children under 1 who cannot yet pull themselves up to stand. Bedwetting sheets, diaper pails and diaper trash bags are also available. All are limited in number, so reserving in advance is recommended.
- •For safety, cribs are limited to children under 1
- •Numbers are limited, so reserving in advance is recommended
Children's amenity bar
Children's amenity bar
- paymentsPrice:Free for guests
Located on the 3rd-floor lobby level, it offers children's nightwear (pajama style) in a 120 cm size, 22 cm children's slippers and a strawberry-flavored children's toothbrush set, all free of charge. Designs and contents may change.
- •Designs and contents may change
Kids' corner at the restaurant Epoque
Kids' corner at the restaurant Epoque
A kids' corner with a child-sized buffet table lets children choose and serve their own food, and the dinner buffet features a daily kids' menu. Baby chairs, small spoons and forks, and divided plates are also available if you ask the restaurant staff.
- •Ask the restaurant staff if you would like to use baby chairs or tableware
- •The lunch buffet is closed for the time being
- •Food allergies are handled only by providing ingredient information, and substitute dishes are not offered
Baby food warming and boil sterilization
Baby food warming and boil sterilization
Restaurant or front desk staff can warm baby food and boil-sterilize items for you on request. The vending machine corner at the back of the 3rd floor has a microwave and a water server that staying guests can use freely.
Energy Pop Room (Bunk Bed)
Energy Pop Room (Bunk Bed)
A 31 sq m room for 2 to 4 guests: a twin room with the upper berth of a secret-hideout-style bunk bed added. With 3 guests the upper bunk is used, and with 4 guests a sofa bed is used as well.
Sesame Street™ concept floors
Sesame Street™ concept floors
Across two floors there are 7 types of Sesame Street™ rooms, including the Waku Waku Fun Room and Elmo's Happy Room. Rooms are 21 to 38 sq m and sleep either 2 to 3 or 2 to 4 guests. Each comes with a Sesame Street™ card key and amenity set, and in the Elmo and Moppy rooms a character light greets you when you open the door.
- •Every room has an en-suite bathroom in which the bathtub and toilet share one unit
Categories
Overview
Hotel Kintetsu Universal City is an official hotel of Universal Studios Japan, about a 2-minute walk from JR Universal City Station. Rooms for families range from the 21 sq m Casual Room to the 38 sq m Corner Family Room for up to 5 guests, and also include the Energy Pop Room (Bunk Bed) and Sesame Street™ rooms. Children under school age can co-sleep, up to one per adult, and stay free if they use no bedding or meals. Cribs for children under 1 and bed guards are available to borrow, and the restaurant has a kids' corner. There is no communal bath.
Rooms
The Casual Room (Twin) is 21 sq m and sleeps 2 to 3 guests, with two beds measuring 95 cm wide by 195 cm long; for 3 guests, one of them is an extra bed. In the Family Room (31 sq m, 2 to 4 guests), the beds face each other in a two-by-two layout, and stackable extra beds are added for 3 or 4 guests. The Superior Room (31 sq m), the Deluxe Corner Room (38 sq m) and the Premium Corner Room on the top floor (50 sq m) sleep 2 to 4 guests and have a separate bath and toilet. The Corner Family Room (up to 5 guests, 38 sq m) takes 2 to 5 guests, and for 5 guests one of the beds is a sofa bed. The Energy Pop Room (Bunk Bed) is 31 sq m and sleeps 2 to 4 guests. It is a twin room with the upper berth of a secret-hideout-style bunk bed added: 3 guests use the upper bunk, and 4 guests use a sofa bed as well. The Sesame Street™ concept floors span two floors and offer 7 room types, including the Waku Waku Fun Room, the Sky View Room and Elmo's Happy Room. Rooms are 21 to 38 sq m and sleep either 2 to 3 or 2 to 4 guests, and every room has an en-suite bathroom in which the bathtub and toilet share one unit. Each room comes with a Sesame Street™ card key and amenity set, and in the Elmo and Moppy rooms a character light greets you when you open the door.
Dining
Breakfast and dinner are both buffets at the restaurant Epoque, and there is no room service. The breakfast buffet is 3,300 yen for adults, 1,650 yen for elementary school children, 990 yen for children from age 4 until they start elementary school, and free for ages 3 and under. Advance reservations are recommended for the dinner buffet. Until December 21, 2026, it is 6,000 yen for adults (junior high school age and up), 2,500 yen for elementary school children, 1,000 yen for children from age 4 until they start elementary school, and free for ages 3 and under. A kids' corner with a child-sized buffet table lets children choose and serve their own food, and the dinner buffet features a daily kids' menu, such as chicken nuggets or karaage (Japanese-style fried chicken). Baby chairs, small spoons and forks, and divided plates are available if you ask the restaurant staff. With the Family Support Plan for the dinner buffet, booked through the restaurant's website, one child of elementary school age or younger eats free per adult (for a limited time, until December 21, 2026). Because the restaurant is buffet-style, food allergies are handled only by providing ingredient information, and substitute dishes are not offered. The kitchen and tableware are shared with the regular menu.
Baths
There is no communal bath, private-hire bath or onsen. The Premium Corner Room on the top floor, the Deluxe Corner Room and the Superior Room have a separate layout, with a bathroom that has its own washing area and a toilet in its own space. All other rooms have an en-suite bathroom in which the bathtub and toilet share one unit.
Family-Friendly Features
Co-sleeping is for children under school age, with up to one child per adult. In a double room, the limit is one child regardless of the number of adults. On room-only plans for the Casual Room (Twin), up to 2 children may co-sleep per room, and on room-only plans where the hotel chooses the room, up to 1 per room. Room rates are set by the number of beds, whether the guests are adults or children. Babies and young children stay free if they use no bedding or meals. Babies and young children who use bedding are charged 100% of the adult rate, and on these plans elementary school children are also charged 100% of the adult rate. The Holiday Kids Free Plan is a dedicated plan for park admission dates (check-in dates) from November 13 to December 30, 2026. If you show a Holiday Kids Free Pass, sold separately, the room charge for one child from age 4 through elementary school age is free per adult. For safety, cribs (60 cm wide by 111 cm long) are provided free of charge only for children under 1 who cannot yet pull themselves up to stand. Bed guards can also be borrowed free of charge, and bedwetting sheets, diaper pails and diaper trash bags are available too. All are limited in number, so reserving in advance is recommended. Whether baby futons are available to borrow is not stated, so please confirm with the hotel. The children's amenity bar on the 3rd-floor lobby level offers 120 cm nightwear (pajama style), 22 cm slippers and a strawberry-flavored toothbrush set free of charge. Restaurant or front desk staff can warm baby food and boil-sterilize items on request. The vending machine corner at the back of the 3rd floor has a microwave and a water server that staying guests can use freely. Each room has a humidifier with an air purifier. There is no childcare service.
Access
The hotel is about a 2-minute walk from JR Universal City Station, which is about 12 minutes from Osaka Station by direct train. Check-in is at 3 p.m. (please contact the hotel in advance if you will arrive after midnight), and checkout is at 11 a.m.
Access & Information
| location_onAddress | 6-2-68 Shimaya, Konohana-ku, Osaka, Osaka 554-0024 |
|---|---|
| directions_carAccess | About a 2-minute walk from JR Universal City Station (about 12 minutes from Osaka Station by direct train). About 5 minutes from the Universal City exit of the Hanshin Expressway Wangan Route. |
| trainNearest station | Universal City Station |
| local_parkingParking | Parking for 52 cars on a first-come, first-served basis, at 3,000 yen for up to 24 hours from the time you park (please show your parking ticket at the front desk). There is also an affiliated parking lot, and if both are full you will need to wait for a space. |
| callPhone | +81-6-6465-6000 |
| paymentsCards | VISA, JCB, American Express, Diners Club, UC, DC, NICOS, UFJ Card, Mastercard, Saison, APLUS |
| languageOfficial site | https://www.miyakohotels.ne.jp/hotel-kintetsu/open_in_new |
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Reference price as of November 5, 2026 (stay 2026-11-28). US$ is an approximate conversion from yen. Check the booking site for actual rates.
Check rates & availability
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Frequently Asked Questions
What ages is Hotel Kintetsu Universal City best suited to?
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It has facilities that work especially well for babies and toddlers (ages 0 to 2) and children aged 3 and over. There is no age limit, and families with children of any age can stay.
Does Hotel Kintetsu Universal City have baby beds?
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Baby beds are available to rent. See the Kids Facilities section on this page for details.
Is there parking at Hotel Kintetsu Universal City?
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Parking: Parking for 52 cars on a first-come, first-served basis, at 3,000 yen for up to 24 hours from the time you park (please show your parking ticket at the front desk). There is also an affiliated parking lot, and if both are full you will need to wait for a space.
How do you get to Hotel Kintetsu Universal City?
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About a 2-minute walk from JR Universal City Station (about 12 minutes from Osaka Station by direct train). About 5 minutes from the Universal City exit of the Hanshin Expressway Wangan Route.
What are the check-in and checkout times?
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Check-in is at 3 p.m. and checkout is at 11 a.m. There is no latest check-in time, but if you will arrive after midnight, please contact the hotel in advance.
Is there a charge if our child under school age co-sleeps with us?
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There is no room charge for a child under school age who co-sleeps. For safety, only one child may co-sleep per bed.
Are children's pajamas and slippers provided?
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Pajama-style nightwear in a 120 cm size, 22 cm slippers and a strawberry-flavored toothpaste and toothbrush set are available at the children's amenity bar on the 3rd-floor lobby level, free of charge.
Does the restaurant have chairs and tableware for children?
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The buffet restaurant has children's tableware and child chairs. There is also a kids' corner with a child-sized buffet table, and children aged 3 and under eat free.
Can we borrow diaper trash bags or a diaper pail?
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Diaper pails, diaper trash bags and bedwetting sheets are available. Numbers are limited, so reserving in advance is recommended.
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Information on this page was compiled by directly consulting Official website, Rakuten Travel, Ikyu.com (a Japanese booking site), Jalan (last verified: October 2026). Prices, availability and seasonal operations change. Please check each booking site for the latest information.
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